Jobs in Richmond Town, Bangalore

We are looking for a detail-oriented Data Typist to join our team in Richmond Town, Bangalore. This part-time position is suitable for fresh graduates or individuals with up to one year of experience in data entry. The ideal candidate should have strong typing skills and a focus on accuracy. Key Responsibilities:1. **Data Entry:** Accurately input data from various sources into computer systems or databases. Attention to detail is crucial to ensure that the information is correct.2. **Data Verification:** Review and verify the entered information to maintain data quality. You will need to identify and correct any errors promptly.3. **File Organization:** Organize and maintain files, ensuring that all records are accessible and securely stored. Efficient file management helps in quick retrieval of information when needed.4. **Reporting:** Generate and submit regular reports on data entry tasks as required. Clear communication of progress is essential for understanding workload and deadlines.Required Skills and Expectations:The ideal candidate should have a 10th-grade education or higher, with a willingness to learn and adapt. Basic computer skills are essential, particularly in typing and using spreadsheet software. Attention to detail is incredibly important, as is the ability to work independently and manage time effectively. Good communication skills will help in coordinating with team members and completing tasks efficiently. This role is open exclusively to females, with the flexibility to work from home.

Job Title: Customer Care ExecutiveLocation: India (Remote)Domain: Information Technology / Customer ServicesEmployment Type: Full-timeAbout the Company:We are a dynamic technology-driven organisation committed to delivering outstanding customer service and support. Our culture emphasises professional growth, continuous improvement, and customer-centricity.Role Overview:As a Customer Care Executive, you will be the first point of contact for our customers, providing timely, professional and effective responses to enquiries, issues and feedback. You will work closely with internal teams to ensure smooth resolution and enhance customer satisfaction.Key Responsibilities:Handle inbound customer queries via phone, email and chat in a courteous and professional manner.Document and log customer interactions, issues and resolutions in the CRM or ticketing system.Investigate customer issues by coordinating with technical, product or operations teams and ensure follow-up until resolution.Maintain an excellent level of customer satisfaction through proactive communication and support.Escalate complex cases to senior teams when necessary and assist in tracking resolution progress.Provide feedback from customers to help improve processes, services and systems.Meet performance targets such as response times, resolution times, quality scores and customer satisfaction ratings.Adhere to company policies, procedures and service standards.Required Skills & Experience:2-5 years of experience in customer support / customer care roles (preferably in IT or technology services).Excellent communication skills in English (verbal and written). Additional local language fluency is a plus.Strong interpersonal skills with a customer-first attitude.Ability to manage multiple tasks, prioritise, and work in a fast-paced environment.Good problem-solving skills, attention to detail and a proactive mindset.Comfortable using CRM/ticketing tools, MS Office and other relevant software.Preferred Qualifications:Experience working in a hybrid work setup or shifting schedules if required.Prior exposure to tech support, SaaS/product-based support or IT service management.Familiarity with KPI-driven service environments.What We Offer:A supportive and collaborative work environment.Opportunities for professional development and upskilling.Competitive salary and benefits package (to be discussed during interview).Hybrid working model (as per company policy) to promote work-life balance.How to Apply:Please send your latest resume with the subject line Customer Care Executive [Your Name] to: hr@easyrecruitglobal.com easyrecruitglobal@gmail.comWe look forward to hearing from you!