As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel plans. Your main responsibility will be to handle ticket bookings, manage customer inquiries, and provide excellent service to ensure a smooth travel experience.**Key Responsibilities:**- **Booking Air Tickets:** You will be responsible for booking flight tickets for customers by using booking systems and ensuring that all details are accurate.- **Customer Support:** Provide assistance to customers via phone or in-person, answering their questions about flights, fares, and travel policies.- **Handling Payments:** Manage payment transactions related to ticket bookings, ensuring accuracy and security in processing payments.- **Maintaining Records:** Keep detailed records of ticket bookings and related transactions to ensure proper documentation and easy retrieval.- **Collaborating with Airlines:** Work closely with various airlines and travel partners to stay updated on schedules, prices, and promotional offers.- **Problem Solving:** Address any issues or cancellations that may arise, providing timely solutions and alternatives to customers.**Required Skills and Expectations:**You should possess good communication skills, both verbal and written, to effectively assist customers. Attention to detail is essential as you will be handling sensitive travel data. A basic understanding of computer operations and booking systems is important. We expect you to be proactive and adaptable, able to work in a fast-paced environment while maintaining a positive attitude. Even if you have limited experience, a willingness to learn and grow in the travel industry will be highly valued.