As a Ticket Checking Staff member in Mangalore, you will play an essential role in ensuring the smooth operation of ticketing services. Your main responsibilities will include:- Ticket Verification: You will be responsible for checking tickets to ensure that they are valid and meet the requirements for entry. This involves scanning tickets and confirming details with the system.- Customer Assistance: You will assist customers by answering their queries regarding ticketing, schedules, and general service information. Your friendly demeanor will help create a positive experience.- Reporting Issues: If you notice any discrepancies, such as fake tickets or disputes, you will need to report them to the supervisor promptly. This helps maintain safety and order.- Maintaining Records: Keeping accurate records of tickets checked and any incidents that occur during your shift is vital. This helps with future audits and operational improvements.- Cooperating with Team Members: Working closely with other staff members is essential to ensure efficient operations. You will attend briefings and meetings to stay updated on procedures.To qualify for this role, you should have:- A minimum educational background of 10th grade.- No prior experience is necessary; however, previous experience in customer service is a plus.- Good communication skills, both verbal and written, to interact effectively with customers.- Basic computer skills to use ticketing software for verification purposes.- A positive attitude and a commitment to providing excellent customer service. Your ability to work in a team and handle stressful situations will also be key to succeeding in this position.