Join our team as Airline Ground Staff in Shillong, India, where you will play a crucial role in ensuring smooth airport operations and excellent customer service. Freshers, with at least a 12th-grade education, are welcome to apply for this full-time position.Key Responsibilities:1. **Passenger Assistance**: Welcome passengers at the airport, help them with check-in procedures, and ensure they have necessary travel documents.2. **Baggage Handling**: Manage the loading and unloading of luggage, ensuring that all bags are handled safely and delivered to the correct flight.3. **Customer Service**: Address passenger queries and concerns, providing accurate information regarding flights, boarding procedures, and airport facilities.4. **Coordination with Airlines**: Liaise with airline staff to ensure timely departures and arrivals, assisting in communication between passengers and flight crews.5. **Safety and Security Checks**: Conduct security checks on passengers and their belongings, ensuring compliance with airport safety regulations.Required Skills and Expectations:Candidates should have strong communication skills in English and local languages. Good problem-solving skills and the ability to work under pressure are essential. A friendly and approachable demeanor will help create a positive experience for passengers. Punctuality and a willingness to work flexible hours, including weekends and holidays, are also important. Teamwork and a commitment to high standards of customer service are vital in this role.