Jobs in Halisahar, North 24 Parganas

As an Air Ticketing Agent in Darjeeling, you will be responsible for assisting customers with flight bookings and providing exceptional service throughout the ticketing process. **Key Responsibilities:**- **Assist Customers:** Help customers with flight inquiries, providing information regarding available flights, schedules, and pricing to help them make informed decisions.- **Book Tickets:** Process ticket bookings accurately using airline systems, ensuring all details (dates, times, passenger information) are correct.- **Issue Tickets:** Prepare and issue electronic tickets to customers, ensuring they receive all necessary documentation for their travel.- **Handle Payments:** Process payments for flight tickets, including handling various forms of payment and ensuring secure transactions.- **Resolve Issues:** Address any issues or complaints related to bookings, providing solutions quickly and efficiently to maintain customer satisfaction.- **Maintain Records:** Keep accurate records of ticket sales and transactions for reporting and auditing purposes.- **Stay Updated:** Keep informed about airline policies, company procedures, and travel restrictions to provide accurate information to customers.To be successful in this role, candidates should possess strong communication skills to effectively interact with customers, as well as attention to detail to avoid booking errors. Basic computer proficiency is essential for using booking software. A friendly demeanor and patience are important for handling customer inquiries, particularly during busy times. Freshers looking to start their career in the travel industry are encouraged to apply, as training will be provided.

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We are looking for an Air Export Executive to join our team in Howrah, India. This position is suitable for candidates with 0 to 1 year of experience and requires a 10th-grade education.As an Air Export Executive, you will be responsible for coordinating air shipments and ensuring timely delivery of goods. Your main duties will include managing documentation, tracking shipments, and communicating with clients and airlines.Key Responsibilities:1. **Documentation Management:** Prepare and process shipping documents, including air waybills and invoices, ensuring accuracy and compliance with regulations.2. **Shipment Coordination:** Track air shipments and communicate status updates to customers, ensuring all deliveries are on schedule.3. **Customer Communication:** Interact with clients to provide shipping information, address inquiries, and resolve any issues that may arise during transit.4. **Collaboration with Airlines:** Work closely with airline representatives to arrange flights, negotiate rates, and ensure proper handling of cargo.Candidates must demonstrate good communication skills and a basic understanding of air freight operations. Attention to detail is essential to ensure all documentation is correct and complete. We expect proficiency in basic computer applications and the ability to work well under time constraints. A proactive attitude and willingness to learn are highly valued, as you will be part of a dynamic team focused on excellence in air export services.