Jobs in Dankuni, Kolkata

Job Openings for 20 Ground Handling Staff Jobs for Freshers in Kolkata, Howrah, Siliguri, Malda, Birbhum, Murshidabad, Dankuni, Kolkata, Asansol, Medinipur, Hooghly, having Educational qualification of : 12th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, B.Sc, B.Tech with Good knowledge in Aviation, Ground Handling, Ground Staff Activities etc.

As an Airport Ticketing Agent, you will be the friendly face of the airline, ensuring passengers have a smooth travel experience from start to finish. Your primary role is to assist customers with their ticketing needs, while showcasing excellent service and communication skills.Key Responsibilities:- Ticket Sales: Facilitate the sale of tickets to passengers, ensuring they have all necessary information regarding flight schedules and fares.- Check-In Assistance: Help passengers during the check-in process by confirming their bookings, issuing boarding passes, and handling baggage claims efficiently.- Customer Service: Address passenger inquiries and concerns, providing accurate information to enhance their travel experience.- Payment Processing: Manage financial transactions related to ticket sales, ensuring accuracy when processing credit cards or cash payments.- Documentation Management: Maintain organized records of ticket sales and passenger information, ensuring compliance with airline policies.- Flight Information Updates: Communicate relevant flight details, including delays and cancellations, to passengers in a timely and clear manner.Required Skills and Expectations:- Strong communication skills are essential for effective interaction with passengers and team members.- Basic computer skills are necessary for operating ticketing systems and managing electronic records.- A positive attitude and customer-oriented mindset will help you effectively assist passengers and handle any issues that may arise.- Attention to detail is important to ensure accuracy in ticket sales and customer information management.- A team player who is adaptable and willing to collaborate with colleagues in a fast-paced environment.