We are looking for an Airport Ticketing Executive who will be responsible for providing excellent customer service at the airport. This is an entry-level position suited for freshers who have completed their 10th grade. The role requires working full-time from our office in Dankuni.
Key Responsibilities:
- **Ticket Sales**: Assist passengers in purchasing flight tickets, ensuring they receive the best options based on their travel preferences.
- **Customer Assistance**: Provide information and support to travelers regarding flights, schedules, and airline policies, helping them resolve any queries they may have.
- **Reservation Management**: Handle ticket reservations efficiently, modifying or canceling bookings as needed while keeping accurate records.
- **Payment Processing**: Facilitate secure and accurate payment transactions for ticket purchases, ensuring a smooth and quick checkout process.
- **Coordination with Airlines**: Communicate with various airlines to stay updated on flight changes, special offers, and other relevant information to better assist passengers.
Required Skills and Expectations:
- Strong communication skills are essential, as you will interact with customers regularly.
- Customer service orientation is vital; you should be able to address inquiries and concerns professionally.
- Basic numerical skills are necessary for handling ticket pricing and payment processes accurately.
- A positive attitude and the ability to work in a fast-paced environment are expected to ensure a pleasant experience for travelers.
- Teamwork is important, as you will collaborate with colleagues in the ticketing office, sharing information and supporting each other.
Experience
Fresher
No. of Openings
52
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata