We are seeking dedicated Airline Ground Staff to join our team in Guwahati. This role is ideal for individuals who are passionate about the aviation industry and enjoy working in a fast-paced environment.**Key Responsibilities:**- **Passenger Check-In:** Assist passengers with the check-in process, ensuring that they have their documents and tickets ready, and provide boarding passes.- **Baggage Handling:** Manage the loading and unloading of luggage safely and efficiently, ensuring all bags are accounted for and handled with care.- **Customer Service:** Provide assistance to passengers regarding flight information, gate changes, and any special needs, ensuring a positive travel experience.- **Coordination with Crew:** Work closely with pilots and cabin crew to ensure smooth operations and relay important passenger information as required.- **Safety and Security Checks:** Conduct safety checks and ensure compliance with all security regulations and protocols to maintain a safe travel environment.- **Problem Resolution:** Address and resolve any passenger issues or concerns promptly and efficiently, escalating matters to supervisors when necessary.**Required Skills and Expectations:**Candidates should have a strong commitment to customer service and the ability to communicate effectively. Being detail-oriented is crucial for managing passenger needs and safety protocols. The role requires teamwork and the ability to adapt to changing situations quickly. Candidates with a positive attitude and a willingness to learn will thrive in this role. A 10th-grade education is required, and no prior experience is necessary, making this a great opportunity for entry-level applicants.