Answering Inquiries: Respond to phone calls, emails, web chats, or in-person questions. Provide details on prices, stock, and services.Handling Complaints: Listen to frustrated customers and offer calm, fair solutions. De-escalate tense situations and follow company rules to fix issues.Processing Transactions: Take orders, process payments, and manage returns or exchanges.Updating Records: Enter customer details, interactions, and notes into the company database or CRM system.General Support: Assist other departments with daily office tasks, tracking shipments, or sorting mailHR SUMAN-9706082621