Jobs in BIT Mesra, Ranchi

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.

As an Air Ticketing Associate, you will play a crucial role in helping travelers plan and book their flights. This position is suitable for individuals who are detail-oriented and enjoy assisting customers. Key Responsibilities:- **Booking Flights**: You will help customers find and book the best flight options that fit their travel needs and budgets. This includes comparing different airlines and prices.- **Processing Payments**: You will handle transactions by processing payments securely and accurately so that the customers bookings are confirmed successfully.- **Providing Customer Support**: You will assist customers with inquiries related to their bookings, changes, or cancellations, ensuring they feel supported throughout the process.- **Maintaining Records**: You will keep detailed and accurate records of bookings and transactions, which helps in tracking and managing customer requests effectively.- **Staying Updated on Travel Regulations**: You will need to stay informed about travel rules and airline policies, as this knowledge helps in providing accurate information to customers.Required Skills and Expectations:You should have a high school diploma (12th pass) and preferably possess basic knowledge of air travel systems and practices. Strong communication skills are essential for effectively interacting with customers. Attention to detail is important to ensure accuracy in bookings and transactions. A willingness to learn and a good understanding of customer service principles are also expected. This position allows you to work from home, offering flexibility while meeting the demands of the airline ticketing process.

Hiring immediately! We are seeking motivated individuals for Back Office and Data Entry positions. This role is perfect for freshers, students, and anyone looking to build strong administrative skills.Key Skills Required:Data Entry, Data Operator, Typist, Computer Operator, Internet Research, MS Office, Back Office Executive, Data Entry Assistant, Clerk.Your Main Tasks:- Maintain and update digital databases.- Ensure high speed and accuracy during typing tasks.- Organize and review documents before data entry.What We Offer:- Full training provided for selected candidates.- Flexible work schedule with supportive management.- Quick hiring process.Click apply now to secure your interview slot!

We are looking for an enthusiastic Airport Executive to join our team in Ranchi, India. This entry-level position is ideal for individuals eager to kick-start their career in the aviation industry.As an Airport Executive, you will play a key role in ensuring smooth operations at the airport. Your main responsibilities will include assisting passengers with check-in procedures and baggage handling, providing accurate information about flight schedules, and ensuring that safety protocols are followed. You will also help resolve passenger queries and complaints, ensuring a positive travel experience.To succeed in this role, you should possess excellent communication skills to interact with passengers and team members effectively. You should be detail-oriented to ensure all processes are followed meticulously. A strong customer service mindset is essential, as you will be the first point of contact for travelers seeking assistance. Additionally, being a team player will help you work harmoniously with other airport staff to deliver exceptional service.Candidates should have completed at least the 12th grade and have a passion for the aviation industry. Previous experience is not required, as training will be provided. We are looking for individuals who are proactive, adaptable, and willing to learn in a fast-paced environment. A keen interest in aviation and commitment to customer satisfaction will set you apart in this rewarding role.

As an Airline Customer Service Representative in Palamu, you will play a crucial role in ensuring a positive experience for our passengers. This full-time position requires a commitment to providing excellent service from the office.**Key Responsibilities:**- **Assist Passengers:** You will greet and assist passengers at the airport, helping them with check-in procedures and providing information about flights and services.- **Manage Reservations:** Your responsibilities will include booking tickets, changing flight itineraries, and processing cancellations, ensuring that all requests are handled efficiently.- **Resolve Issues:** You will address customer complaints or issues related to flights, baggage, or other services, working to find effective solutions promptly.- **Provide Information:** It's essential to inform passengers about flight schedules, baggage policies, and any safety procedures necessary for travel.- **Handle Payments:** You will process payments for tickets and services, ensuring that all transactions are secure and accurate.**Required Skills and Expectations:**- Candidates should have completed at least the 10th grade and have a basic understanding of customer service practices.- Strong communication skills are essential to interact with passengers from diverse backgrounds.- You should be friendly, patient, and able to handle stressful situations calmly and efficiently.- Basic computer skills are necessary for managing reservations and processing payments.- A willingness to work on weekends and holidays is expected, as airline operations are continuous. This role is ideal for individuals looking to start a career in the airline industry and gain valuable experience in customer service.

As an Airport Representative, you will play a vital role in ensuring a smooth experience for our travelers. Your responsibilities will include:- **Greeting Passengers**: Welcoming passengers as they arrive at the airport, making them feel comfortable and valued.- **Providing Information**: Offering assistance and answering questions about flights, gate information, and airport services to help travelers navigate the airport easily.- **Assisting with Check-In**: Helping passengers with the check-in process, including checking luggage and issuing boarding passes quickly and accurately.- **Coordinating with Airlines**: Communicating with airline personnel to resolve any issues or updates regarding flight schedules or passenger needs.- **Handling Customer Concerns**: Addressing any questions or complaints from travelers to ensure their journey is pleasant, escalating serious issues to the appropriate channels.To succeed in this role, you should possess:- **Strong Communication Skills**: Clear and friendly communication is essential for interacting with passengers and staff.- **Problem-Solving Ability**: You should be able to think quickly and find solutions to passenger concerns or issues that may arise.- **Attention to Detail**: Accuracy in handling documents and providing information will ensure a smooth check-in process.- **Team Player Attitude**: Collaborating effectively with airport staff and airline personnel is key to maintaining good service.- **Flexibility**: Being adaptable to changing schedules and passenger needs will help you thrive in a busy airport environment. No previous experience is required, but a positive attitude and willingness to learn are essential.

We are looking for a motivated Airline Manager to join our team in Dhanbad, India. This role is ideal for individuals with 0 to 1 year of experience who are ready to start a career in aviation management.Key Responsibilities:1. **Operations Management**: Oversee day-to-day airline operations to ensure smooth functioning, efficient scheduling, and on-time departures and arrivals.2. **Customer Service**: Address passenger inquiries and concerns to provide excellent customer service, ensuring a positive travel experience for all passengers.3. **Team Coordination**: Work closely with staff, including ground crew and flight attendants, to coordinate activities and ensure compliance with safety regulations and airline policies.4. **Reporting**: Maintain accurate records of flight activities, passenger numbers, and other operational data for company reports and performance assessments.5. **Problem Solving**: Handle unexpected issues, such as delayed flights or customer complaints, by finding effective solutions while maintaining a calm and professional demeanor.Required Skills and Expectations:The ideal candidate should be detail-oriented and have strong organizational skills to manage various tasks efficiently. Effective communication skills are essential to interact with passengers and team members. A basic understanding of aviation operations and a commitment to safety is important. The candidate should be adaptable and willing to learn, as this role may involve working in a fast-paced environment. A minimum education of 10th grade is required, with a readiness to engage fully in the airline industry.