We are seeking a dedicated Airport Ticketing Agent in Kolkata, India. This entry-level position is perfect for individuals looking to start their career in the aviation industry. As an Airport Ticketing Agent, you will play a key role in ensuring smooth travel experiences for passengers. Key Responsibilities:- **Ticketing and Reservation**: Assist customers in booking flights, providing accurate information on flight schedules, and processing ticket purchases efficiently.- **Customer Service**: Address passenger inquiries, resolve issues, and provide exceptional service to enhance overall customer satisfaction.- **Check-In Assistance**: Help passengers with the check-in process, including issuing boarding passes and checking luggage.- **Reporting**: Maintain accurate records of ticket sales and assist in data entry for daily reports, ensuring all transactions are documented properly.Required Skills and Expectations:You should have a friendly and approachable attitude, as excellent customer service is crucial. Good communication skills in English and Hindi will help you interact effectively with passengers. Basic computer skills are necessary for handling ticketing software and data entry. As this is an entry-level role, previous experience is not required, but a willingness to learn and adapt in a fast-paced environment is essential. Punctuality and the ability to work flexible hours, including weekends and holidays, are important for this position.