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Visa Counsellor Jobs

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  • 2 - 8 yrs
  • Bangalore
Process Consultant Immigration Counselor Visa Assistant Visa Officer
Prior knowledge in Overseas Education / Immigration / Recruitment / HR / Sales / BPO / Insurance/ Counseling. Filing the cases, Taking follow ups for the documents, solving client queries Helping Individuals who wanted to relocate internationally Maintain strong working client relationships. Very good at assisting immigrants with filing paperwork and legal representation in order to obtain work authorization. Documentation for visa for US, Australia, Hong Kong, UK, Canada, New Zealand, Europe requirements. Handling client queries over the phone and in meetings & emails. Daily follow up with the clients and help in filling the forms. Immigration filings & process.
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  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Saket Delhi
Outbound Calls Immigration Counselor Visa Executive
* Provide consultation services to address potential clients interest in Visas, including establishing suitability of the candidates visa. Consultation will mainly be by email, telephone and face-to-face meetings.* Present and market immigration services to current and potential clients.* Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.* Follow up on new leads and referrals resulting from field activity.* Identify sales prospects and contact prospects.* Develop and maintain sales materials and current product knowledge.* Establish and maintain current client and potential client relationships.* Identify and resolve client concerns.* To provide regular follow up on enquiries received.* Pro-actively monitoring changes to various Immigration regulations.* Briefing various Immigration regulations changes to colleagues in the documentation team* Assisting with the immigration related content and distribution of the monthly newsletter that is sent to prospects and clients* Any other relevant duty as assigned by the Manager to assist with the smooth running of the Company.
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  • 1 - 3 yrs
  • Vadodara
Strategic Communication Visa Processing Visa Filling Customer Service Convincing Power Customer Relationship Cold Calling Interpersonal Skills
We are looking for a Visa Counsellor to help clients navigate the visa application process. The ideal candidate will have 1 to 3 years of experience, preferably in a similar role.Key Responsibilities:- Client Consultation: Meet with clients to understand their visa requirements and provide tailored advice based on their destinations and purposes of travel.- Documentation Assistance: Guide clients in preparing the necessary documentation for their visa applications, ensuring all paperwork is complete and accurate.- Application Submission: Submit visa applications on behalf of clients and monitor the status of these applications to ensure timely processing.- Follow-Up Communication: Maintain regular communication with clients, updating them on their application status and addressing any concerns they may have throughout the process.- Regulatory Knowledge: Stay updated on visa regulations and policies for various countries, ensuring the information provided to clients is current and accurate.- Record Management: Maintain detailed records of client interactions and documentation to ensure compliance and facilitate efficient service delivery.Required Skills and Expectations:The candidate should possess strong communication and interpersonal skills, enabling effective interaction with clients and stakeholders. Attention to detail is crucial, as accuracy in documentation is essential for visa approvals. A proactive approach to problem-solving will be valuable when addressing client queries. The candidate should be comfortable working in an office environment and have a basic understanding of immigration laws and processes. Familiarity with customer service practices is a plus.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Chandigarh Sector 22
Customer Relationship Customer Service Visa Processing Student Visa Convincing Power Interpersonal Skills
Experienced senior visa counselor required *Roles and ResponsibilitiesAdvise Students on the overseas education options available, so as to enable the candidates & their family make an educated choice & the right decision.Give clear and accurate information based on the current immigration & visa laws & policies.Provide a fair and neutral evaluation of a candidates profile.Provide a personal global career strategy customised to their needs.Achieve excellent customer service by proactively responding to client queries and advising customers on their overseas immigration and visa needs.Perform sales pitch to interest prospects and close them on the spot.Meet the assigned targets.Should have sales experience in Visa and Immigration industry.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Hyderabad
Mastery Of International Visa Frameworks Student Recruitment and University Admission Policies Meticulous Documentation Management and Strong Client Communication
As a Immigration Counsellor based in Hyderabad, you will play a crucial role in guiding clients through the visa application process. Your responsibilities will include:- Client Consultation: Meet with clients to understand their visa needs and provide guidance on the appropriate visa category.- Documentation Review: Assist clients in gathering and reviewing necessary documents to ensure they meet visa application requirements.- Application Process Guidance: Explain the application process step-by-step to clients, including details on forms and important deadlines.- Country-Specific Requirements: Stay updated on the visa requirements of various countries and share relevant information with clients.- Application Submission: Facilitate the submission of completed visa applications on behalf of clients, ensuring accuracy and completeness.- Issue Resolution: Address any questions or issues that arise during the visa application process, providing support until resolution.To excel in this role, candidates should have 1 to 2 years of experience in visa counselling or a related field. Strong communication skills are essential, along with a good understanding of immigration laws and procedures. Attention to detail is crucial to avoid errors in applications. Candidates should be proactive in updating their knowledge about visa requirements as they can change frequently. Being able to handle stress and manage client expectations effectively is also important for success in this position. A strong customer service orientation will help you build trust and rapport with clients.
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  • 1 - 5 yrs
  • Chandigarh
Visa Processing Tourist Visa
We are looking for an Immigration Counselor to join our team in Chandigarh. This role is suitable for individuals with 1 to 5 years of experience in immigration services. As a counselor, you will assist clients with their immigration needs and guide them through the application process.Key Responsibilities:- Client Consultation: Meet with clients to understand their immigration goals and provide them accurate information on visa options and requirements.- Application Assistance: Help clients prepare and complete immigration applications, ensuring all documents are correct and submitted on time.- Follow-up Communication: Keep in touch with clients to update them on their application status and respond to any inquiries they may have.- Research Immigration Regulations: Stay informed on current immigration laws and regulations to provide the best advice to clients.- Record Keeping: Maintain accurate client records and documentation, ensuring confidentiality and security of sensitive information.Required Skills and Expectations:The candidate must have excellent communication skills in both English and Hindi, with strong listening abilities to understand client needs. Problem-solving skills are crucial for addressing client concerns and finding suitable immigration solutions. You should be detail-oriented, capable of handling multiple tasks efficiently while maintaining accuracy. A positive attitude and empathy towards clients are vital as you will guide them through potentially stressful times. Being proactive in learning and adapting to changes in immigration policies is expected to enable you to provide the best support possible.
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  • 1 yrs
  • Nagpur
Job Evaluation Immigration Consultant Visa Consultant
We are looking for an experienced Abroad Job (Career) Counsellor to guide candidates seeking overseas employment, especially in Gulf countries and other international destinations. The candidate should have a minimum of 1 year of experience in abroad job counselling, recruitment guidance, documentation, visa process, interview preparation, and the complete overseas employment process. Strong communication and counselling skills are essential. Full-time and Part-time positions are available. Candidates can work from home or from our Nagpur office
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  • 0 - 2 yrs
  • Chandigarh
Customer Relationship Convincing Power Student Visa
The Visa Counsellor is responsible for assisting clients with visa applications, providing accurate information about immigration procedures, reviewing documents, and ensuring applications are completed correctly and submitted on time.
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  • 1 - 5 yrs
  • 3.8 Lac/Yr
  • Vastral Ahmedabad
Visa Counsellor Immigration Process Visa Process
We're Hiring Visa CounsellorPosition: Visa CounsellorLocation: Vastral, AhmedabadPreference: Female CandidateExperience: Minimum 1 Year
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Opening For Immigration Counselor (Female Candidates Only)

Studies Overseas and Immigration Consultancy Services

  • 2 - 5 yrs
  • 5.0 Lac/Yr
  • Ludhiana Sector 32
AI Executive Customer Relationship Customer Service Convincing Power Cold Calling Student Visa
We are looking for a dedicated Immigration Counselor to join our team in Ludhiana. The ideal candidate will have experience in the immigration field and will provide guidance and support to clients seeking immigration services. Key Responsibilities:- Client Consultation: Meet with clients to understand their immigration needs and provide clear information on available options. This involves assessing their situation and advising them on the best course of action.- Document Preparation: Assist clients in gathering and preparing necessary documents for immigration applications. This includes ensuring that all paperwork is accurate and complete.- Application Submission: Submit completed applications to relevant authorities on behalf of clients. This step is crucial to ensure that applications are processed timely and correctly.- Follow-up Communication: Maintain regular communication with clients to update them on the status of their applications and address any concerns they may have during the process.- Knowledge Maintenance: Stay updated on immigration laws and policies to provide accurate advice to clients. This is important to ensure compliance and to give clients the best possible guidance.The candidate should possess a B.Sc degree and have 2 to 5 years of experience in a similar role. Strong communication skills are essential, along with the ability to work under pressure and manage multiple cases simultaneously. A detail-oriented mindset and a compassionate approach towards clients are also expected. Freelancing or part-time experience in immigration counseling will be considered a plus.
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  • 1 - 2 yrs
  • 3.3 Lac/Yr
  • Ahmedabad
Strategic Communication Visa Processing Customer Relationship Visa Filling Customer Service
We are seeking a dedicated and knowledgeable Visa Counsellor with 1 to 2 years of experience to join our team in Ahmedabad, India. The ideal candidate will assist clients in navigating the visa application process, ensuring a smooth and efficient experience.Key Responsibilities:1. Client Consultation: Engage with clients to understand their visa needs and provide tailored advice on the appropriate visa categories and application procedures.2. Document Preparation: Assist clients in gathering and organizing necessary documents required for visa applications, ensuring accuracy and completeness.3. Application Submission: Guide clients through the application submission process, explaining essential forms and requirements to avoid delays or rejections.4. Follow-up Support: Monitor the status of submitted applications and provide timely updates to clients, addressing any queries or concerns they may have throughout the process.5. Knowledge Update: Stay informed about changes in visa policies and procedures to provide clients with the most accurate information, ensuring compliance with all legal requirements.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills, allowing them to connect effectively with clients. Proficiency in English and Hindi is essential. Attention to detail is crucial, as accuracy in document handling can greatly impact visa approval rates. A proactive attitude and problem-solving abilities will help in addressing client concerns. Familiarity with visa regulations and processes is preferred but not mandatory, as training will be provided.
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  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Delhi
Customer Relationship Interpersonal Skills Convincing Power Visa Processing Strategic Communication Cold Calling
Meet and counsel clients looking for immigration to countries like Canada, Australia, UK, New Zealand, etcAttend walk-ins to the office and counsel for overseas opportunities, profile assessment, documentation, and step-by-step process.Meeting Sales Goals, Negotiation, Selling to Customer Needs, Motivation for Sales, Sales Planning, Building Relationships, Coaching, Managing Processes, Market Knowledge.Listen to the customer requirements and presenting appropriately to make a saleMaintaining and developing relationships with existing customers in person and via telephone calls and emailsCold calling to arrange meetings with potential customers to prospect for new business;Negotiating the terms of an agreement and closing salesAdvising on forthcoming product developments and discussing special promotionsAttending team meetings and sharing best practice with colleagues.Possess excellent communication, oral and written skills
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Freshers For Visa Counsellor - Karnal

Platinum Innovation services

  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Karnal
Customer Relationship Convincing Power Visa Processing Customer Service Interpersonal Skills
Urgently Required Visa Counselor Location- Mugal Canal , Karnal Salary- 15KQualifications- 12th pass Time- 9:30am to 6pmRequired- Good com-Skills and Computer knowledgeFem@le person can apply Call for more information:Office No.52, 1st.floor opposite Nirmal juice corner, Kunjpura Road Karnal.
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  • 1 - 3 yrs
  • 2.3 Lac/Yr
  • Jammu
Good Communication Skills Career Counselor Visa Consultant Team Motivation Computer Literate Educational Counsellor
Here is a comprehensive job description tailored for your study abroad business in Jammu. It is structured to attract experienced female professionals and MBA graduates by balancing professional counseling with corporate dignity.------------------------------## Job Title: Overseas Education CounselorLocation: Jammu (On-site)Job Type: Full-timeGender Preference: Female preferredReports To: Branch Manager / Director## Job PurposeWe are seeking an experienced, dynamic, and result-oriented Overseas Education Counselor to join our growing team in Jammu. In this role, you will be the face of our company, guiding students through their journey of studying abroad. You will provide expert advice on international destinations, universities, and specific pathways like our International Mobility Programmes (e.g., Mauritius, UK).## Key Responsibilities* Student Counseling: Guide students and parents regarding overseas education options, university selection, course requirements, and career pathways.* Lead Conversion: Convert walk-ins, telephonic inquiries, and digital leads into active registrations.* Program Expertise: Clearly communicate unique program selling points, including low-budget options (under $4000), visa success rates, work-while-study benefits, and campus perks.* Documentation & Filing: Assist students with the complete application process, document checklists, and visa file preparation.* Relationship Management: Maintain regular follow-ups with prospective students and handle student queries with empathy and professionalism.* Database Management: Keep accurate, updated records of student interactions and application statuses in the company system.## Required Skills & Qualifications* Education: Graduate in any stream; an MBA in HR or Marketing is highly preferred.* Experience: 1-3 years of proven experience as a Study Abroad Counselor or Visa Consultant.* Communication: Exceptional verbal and written communication skills in English, Hindi, and Dogri/Punjabi (local languages are a plus for parental counseling).* Skills: Strong interpersonal skills, convincing power, and a problem-solving attitude.* Tech Savvy: Proficient in MS Office (Word, Excel), email etiquette, and CRM software.## What We Offer* Competitive fixed monthly salary 12000-15000* Highly lucrative performance-based incentive structure per successful enrollment.* Professional, safe, and collaborative corporate work environment.* Fast-track career growth opportunities
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Visa Counsellor / Telle Caller

Origin Travel and Immigration Services

  • 1 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Ludhiana
Visa Consultant Visa Counsellor
REQUIRED FEMALE VISA COUNCILOR CUM TELLECALLER.
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  • 1 - 5 yrs
  • 4.8 Lac/Yr
  • Surat
Customer Relationship Customer Service Convincing Power Cold Calling Interpersonal Skills
As a Visa Counsellor, you will guide clients through the complex visa application process. Your role will involve providing accurate information, managing documentation, and ensuring that applicants meet the requirements set by immigration authorities.Key Responsibilities:- Client Consultation: Engage with clients to understand their visa needs and provide them with tailored advice on the best visa options available.- Documentation Management: Assist clients in gathering and organizing necessary documentation to support their visa applications, ensuring all requirements are met.- Application Review: Review completed visa applications for accuracy and completeness before submission, reducing the likelihood of rejections.- Follow-Up Communication: Maintain regular communication with clients to keep them informed about their application status and address any questions they may have.- Stay Updated on Regulations: Keep abreast of current immigration laws and policies to provide clients with the most relevant and accurate information.Required Skills and Expectations:- Proven experience in visa counselling or a related field for at least 1-5 years.- Strong communication skills, both verbal and written, to convey complex information clearly to clients.- Detail-oriented approach to reviewing documentation and applications thoroughly.- Ability to handle multiple cases simultaneously while maintaining a high level of customer service.- Proficiency in using computer systems and basic software applications to manage client information.- Female candidates only, with a professional attitude and the ability to work in an office environment.
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  • 2 - 7 yrs
  • 6.5 Lac/Yr
  • Netaji Subhash Place Delhi
Sales Process Visa Consultant Negotiation Sales Target Customer Relationship
Key Responsibilities:Handle inbound and outbound leads for Canada and Australia PR.Provide accurate information about immigration programs such as Express Entry, PNP, and Australia PR pathways.Assess client profiles and suggest suitable visa options.Follow up with potential clients and convert inquiries into enrollments.Maintain regular communication with clients and provide updates on their application process.Achieve monthly and quarterly sales targets.Maintain proper documentation and CRM updates.Coordinate with the operations team for smooth processing of cases.Required Skills & Qualifications:Strong knowledge of Canada PR (Express Entry, PNP) and Australia PR processes.Excellent communication and convincing skills.Sales-oriented mindset with a target-driven approach.Ability to handle pressure and meet deadlines.Basic understanding of immigration documentation and eligibility criteria.Proficiency in English (Hindi is an added advantage).Preferred Qualifications:Experience in immigration sales or visa consultancy.Familiarity with CRM tools and lead management systems.
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  • 0 - 6 yrs
  • 3.5 Lac/Yr
  • Sector 17D Chandigarh
Customer Relationship Customer Service Convincing Power Visa Processing Strategic Communication Cold Calling Interpersonal Skills
We are looking for an Immigration Counselor in Sector 17D, Chandigarh. This role is ideal for individuals passionate about helping others achieve their dreams of relocating abroad. You will guide clients through the immigration process, providing them with the necessary information and support.Key Responsibilities include:- Advising Clients: You will help clients understand the immigration process and requirements for various countries, ensuring they have the right information to make informed decisions.- Application Assistance: You will assist clients in completing their visa applications and other necessary documents, ensuring all paperwork is accurate and submitted on time.- Follow-Up: You will follow up with clients regularly to update them on their application status and address any questions or concerns they may have.- Keeping Updated: You will stay informed about changes in immigration laws and policies to provide accurate guidance to clients.Required skills and expectations:You should possess excellent communication skills, both verbal and written, to effectively interact with clients. Strong attention to detail is essential, as you will be handling sensitive information. Being organized and able to manage multiple cases simultaneously is crucial. A positive attitude and patience will help you support clients through sometimes stressful processes. Though experience is not mandatory, a willingness to learn and adapt to various immigration scenarios is expected. A high school diploma is required.
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  • 2 yrs
  • 4.0 Lac/Yr
  • Jalandhar
Visa Counsellor Visa Processing Student Visa Immigration Consultant
As a Visa Counselor, you will play a crucial role in guiding clients through the visa application process. Your primary responsibilities include:- Providing Accurate Information: You will assist clients by giving them clear and detailed information about different types of visas and the application process suitable for their needs.- Assisting with Documentation: Your role will involve helping clients gather the necessary documents required for their visa applications, ensuring that they meet all the requirements.- Preparing Clients for Interviews: You will prepare clients for visa interviews by conducting mock sessions, helping them understand common questions and how to respond confidently.- Maintaining Client Records: Its essential to keep organized records of all clients and their application statuses, ensuring that follow-ups and updates are managed efficiently.- Handling Client Queries: You will be responsible for addressing any questions or concerns clients may have regarding their visa applications, providing support and guidance throughout the process.To excel in this role, you should have strong communication skills, with the ability to interact well with clients and understand their needs. A good understanding of visa regulations and application procedures is important. You should be organized, detail-oriented, and able to manage multiple tasks effectively. Your positive attitude and empathetic nature will help build client trust and confidence in your support. Professionalism and discretion in handling client information is essential.
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Hiring For Visa Counsellor

Real King Immigration

  • 1 - 5 yrs
  • 3.3 Lac/Yr
  • Mohali Sector 70
GOOD COMMUNICATION SKILLS Visa Counsellor
!!urgent Hiring!! !!no Target!!we are Urgently Hiring Experienced Immigration Visa Counsellor.we are Hiring a Passionate and Customer-focused Tourist Visa Counsellor Who Loves Helping People Turn Their Travel Dreams Into Reality.the Ideal Candidate Will Guide Clients Through the Complete Tourist Visa Process, from Initial Consultation to Final Submission.you Will Handle Inquiries, Explain Visa Requirements, Assist with Documentation, and Ensure Smooth and Timely Processing.strong Communication and Convincing Skills are Essential to Convert Leads Into Successful Applications.the Role Requires Regular Follow-ups, Accurate Record Maintenance .if You are Confident, Enjoy Interacting with People, this is a Great Opportunity to Grow in the Immigration Industry.no Targetoffice Timing :- 10am -6pmday Shiftdirect Walk-in Interviewaddress:- Real King Immigration Sco 501, 2nd Floor, Kumbra Chowk, Near Subway, Sector 70, Mohali.
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  • 0 - 1 yrs
  • Female
  • Ahmedabad
Customer Service Strategic Communication Cold Calling Computer Skills Telesales BPO Call Center Customer Relationship Interpersonal Skills
We are looking for a Visa Counsellor in Ahmedabad, India, to assist clients with their visa applications and provide guidance throughout the process. This role is suitable for recent graduates and individuals with up to three years of experience.Key Responsibilities:1. Client Consultation: Meet with clients to understand their visa requirements and provide tailored advice on visa types and application procedures.2. Documentation Assistance: Help clients prepare and organize necessary documents, ensuring they meet the requirements set by different embassies and immigration authorities.3. Application Submission: Facilitate the submission of visa applications on behalf of the clients, ensuring all forms are filled out correctly and submitted in a timely manner.4. Follow-Up: Monitor the progress of submitted applications and keep clients informed about any updates or additional requirements from the authorities.5. Problem Resolution: Address any concerns or hurdles clients may face during the application process, providing solutions and support as needed.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills, with the ability to build rapport with clients. Attention to detail is crucial to ensure accurate documentation. Candidates should be organized, capable of managing multiple applications simultaneously, and proactive in their approach to problem-solving. A good understanding of visa regulations and processes will be beneficial. Being a team player with a positive attitude is essential for success in this role.
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Female - Walk-In Interview For Visa Counsellor

Studies Overseas and Immigration Consultancy Services

  • 3 - 5 yrs
  • 6.5 Lac/Yr
  • Ludhiana
Sales Process Negotiation Skills Client Counselling Good Communication Convincing Power Interpersonal Skills Student Visa Handling Customer Queries Cold Calling Sales
As a Visa Counsellor in Ludhiana, you will assist clients in the visa application process, providing clear guidance and support. The role requires a strong understanding of various visa types and immigration policies to help clients fulfill their travel or study objectives.Key Responsibilities:1. Client Consultations: Meet with clients to understand their visa needs and assess their eligibility. This involves asking relevant questions and listening carefully to their requirements.2. Application Guidance: Provide step-by-step assistance on filling out visa applications, ensuring all information is accurate and complete. You will also help clients gather necessary documents for their submissions.3. Stay Updated on Policies: Keep yourself informed about changing immigration laws and visa requirements. This will allow you to provide the most current and accurate advice to clients.4. Follow-Up Services: Maintain contact with clients throughout the application process. You will offer updates on the status of their applications and address any issues that may arise.5. Record Management: Organize and maintain client files and documentation securely. This ensures that all records are up-to-date and easily accessible.To succeed in this position, you should have a graduate degree and 3-5 years of experience in a similar role. Strong communication skills, attention to detail, and the ability to empathize with clients are essential. You must also be comfortable working in an office environment and collaborate effectively with your team.
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Hiring Freshers || Visa Counsellor

Origin Travel and Immigration Services

  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Female
  • Bharat Nagar Ludhiana
Customer Relationship Strategic Communication Customer Service Convincing Power
Required female candidate for front desk cum visa counselor. Fresher candidate also can apply.
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Visa Counsellor

BM Education

  • 0 - 1 yrs
  • Chandigarh
Communication Skills Visa Counsellor
Duties and Responsibilities to Perform as a Visa Counsellor :1. Cold calling to arrange meetings with potential clients to prospect for new business2. Attend walk-ins to the office and counsel for overseas opportunities and you have to provide relevant information and resources to clients.3. Aim to meet and exceed targets. Keep regular follow-up with clients for immigration process Target oriented and 4. self-motivated Have to provide information related to the Canada study process, courses, and college over calls and walk-ins.Job Type: Full-timeSalary: ?15,000.00 - ?25,000.00 per monthSchedule:Morning shiftEducation:Bachelor's (Preferred)Experience:Visa counseling 1 years (Preferred) / Fresher Can Apply
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Telecaller

BM Education

  • 0 - 1 yrs
  • Chandigarh
Communication Skills Visa Counsellor
1. Cold calling to arrange meetings with potential clients to prospect for new business2. Attend walk-ins to the office and counsel for overseas opportunities and you have to provide relevant information and resources to clients.3. Aim to meet and exceed targets. Keep regular follow-up with clients for immigration process Target oriented.4. self-motivated Have to provide information related to the Canada study process, courses, and college over calls and walk-ins.Job Type: Full-timeSalary: 15,000.00 - 25,000.00 per monthSchedule:Morning shift
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Visa Counsellor

BM Education

  • 0 - 1 yrs
  • Chandigarh
Communication Skills Visa Counsellor
-Answering phones and explaining the product and services offered by the company.-Contacting existing customers on a daily basis-Obtaining customer information and other relevant data.-Asking questions to the customer and understanding their specifications.-Resolving queries and issues related to the products and services.-Making recordings of all the sales phone calls and sales deals.-Maintaining the database of customers on a regular basis.-Suggesting solutions based on customers needs and requirements
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