Array ( [0] => urgent [1] => patna ) Urgent Fresher Jobs in Patna | Latest Vacancies
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Urgent Fresher Jobs in Patna

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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills
As an Airport Operations Executive, you will play a vital role in ensuring smooth daily airport operations in Patna. You will assist with various tasks related to passenger and flight handling, contributing to an efficient and pleasant travel experience.Key responsibilities include:1. **Passenger Assistance**: You will greet travelers, assist with check-in procedures, and provide information regarding flights, gates, and boarding times to ensure a seamless journey.2. **Flight Coordination**: Monitoring flight schedules and communicating any changes to passengers and staff is crucial. You will help coordinate activities related to arrivals and departures.3. **Baggage Handling**: You will help manage baggage processes, ensuring that luggage is efficiently tracked and delivered to the correct flights and destinations.4. **Safety Compliance**: Adhering to safety protocols and regulations is essential. You will assist in ensuring that all operations comply with airport safety standards to maintain a secure environment.5. **Customer Service**: Providing excellent customer service is key. You will address passenger queries and resolve issues promptly, enhancing the overall airport experience.Required skills and expectations include being detail-oriented, possessing strong communication abilities, and having a friendly demeanor. The ideal candidate should be able to work independently and in a team, showing flexibility to adapt to changing situations. A positive attitude and willingness to learn will help you succeed in this dynamic airport environment.
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Hiring For 10th Pass Freshers - Air Ticketing Executive

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 9.0 Lac/Yr
  • Patna
Air Ticketing Airport Ground Staff
We are seeking a motivated Airport Ticketing Executive to join our team in Patna. This role is ideal for individuals who enjoy customer service and have a keen interest in the travel industry. **Key Responsibilities:**- **Ticket Booking:** Handle customer requests for flight bookings using the airlines reservation system to ensure accurate and timely ticketing.- **Customer Assistance:** Provide assistance to passengers in person, answering questions about flight schedules, ticket prices, and travel routes to enhance their travel experience.- **Payment Processing:** Process payments for ticket purchases and issue receipts, ensuring adherence to financial and company policies.- **Problem Resolution:** Address any issues or complaints related to ticketing or reservations, striving to resolve these concerns promptly and effectively.- **Documentation Management:** Maintain accurate records of ticket sales and customer interactions in the company database for future reference.**Required Skills and Expectations:**- **Educational Qualification:** A minimum of 10th-grade education is required. - **Customer Service Skills:** Strong communication and interpersonal skills are essential to interact professionally with customers.- **Attention to Detail:** Must be detail-oriented, ensuring that all bookings and transactions are accurate.- **Basic Computer Proficiency:** Familiarity with computer systems and ticketing software is beneficial, but training will be provided for newcomers.- **Team Player:** Possess a cooperative attitude and work well within a team to achieve departmental goals.This role is suited for individuals eager to start their career in the aviation and travel industry, with opportunities for growth and learning.
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Patna
Polite and Talented Office Boy
We are looking for an Office Boy to join our team in Patna. This is a full-time position for male candidates, suited for those who have completed their 10th-grade education. No prior experience is necessary, making it a great opportunity for freshers.**Key Responsibilities:**- **Office Cleaning and Maintenance:** Ensure that the office spaces, including meeting rooms and common areas, are clean and well-organized at all times.- **Assist Staff Members:** Support various departments by performing tasks such as delivering files, and messages, and fetching supplies.- **Manage Office Supplies:** Keep track of office supplies, notify when stocks are low, and help restock items as needed.- **Serve Beverages:** Prepare and serve tea, coffee, and other refreshments for staff and visitors during meetings and throughout the day.- **Running Errands:** Carry out small tasks or errands outside the office, such as picking up documents or items needed for daily operations.To be successful in this role, you should have a good understanding of office etiquette and be comfortable working with different team members. We expect you to be friendly, punctual, and responsible. Strong communication skills and a willingness to take directions are essential. You should also have a positive attitude and be able to work well under supervision. Being adaptable and proactive in completing tasks will help ensure a smooth working environment.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Patna
Airport Ticketing Airport Operation Airport Representative Airport Supervisor
We are looking for a dedicated Airport Executive to join our team in Patna. The ideal candidate will play a crucial role in ensuring smooth airport operations and providing excellent customer service.**Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and luggage handling, ensuring a positive travel experience.- **Flight Information Management:** Provide accurate flight details to travelers and manage announcements regarding flight schedules and gate changes.- **Security Checks:** Facilitate security procedures by verifying passenger identification and luggage, ensuring compliance with safety regulations.- **Collaboration with Team:** Work closely with airport staff and other executives to coordinate operations efficiently and solve any on-ground issues.- **Reporting:** Maintain records of operations and passenger feedback, reporting any discrepancies to supervisors to improve services.To succeed in this role, candidates should possess:- **Communication Skills:** Strong verbal skills are essential for interacting with passengers and other staff. English and local language proficiency is preferred.- **Attention to Detail:** Ability to manage multiple tasks at once and notice important details in a fast-paced environment.- **Problem-Solving Skills:** Quick thinking and flexibility to resolve issues that may arise during daily operations.- **Basic Computer Skills:** Familiarity with computer systems and ability to learn airport management software.- **Positive Attitude:** A friendly, approachable demeanor to create a welcoming atmosphere for travelers.This full-time position is based in an office environment at the airport, ideal for those who are eager to start their careers in aviation.
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Urgent Requirement For Telesales Executive

Inacademy IQ Education Private Limited

  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Patna
Telecalling Marketing Outbound Calling Online Sales Lead Generation Interpersonal Skills Domestic BPO Voice Process Inside Sales Convincing Power
We are looking for a motivated Telesales Executive to join our team in Patna. This role is ideal for individuals who are passionate about sales and customer service, whether you have no experience or several years in the field. As a Telesales Executive, you will work from home and engage with customers over the phone to promote and sell our products and services.**Key Responsibilities:**- **Conduct Outbound Calls:** Reach out to potential customers to introduce our products and services. This involves explaining the benefits and answering any questions they may have.- **Achieve Sales Targets:** Work towards meeting daily and monthly sales goals. You will be expected to close sales and achieve set targets to contribute to the overall success of the team.- **Maintain Customer Database:** Keep accurate records of customer interactions and transactions. This helps in tracking sales and planning follow-ups.- **Provide Excellent Customer Service:** Address customer queries and concerns promptly and professionally, ensuring a positive experience that encourages repeat business.- **Gather Market Feedback:** Collect information on customer preferences and market trends to help improve our offerings and sales strategies.**Required Skills and Expectations:**- Strong communication skills are essential, as you will be speaking with customers regularly.- A friendly and persuasive demeanor is important to build rapport and convince potential clients.- Basic computer skills and familiarity with phone systems are required to manage calls and data entry.- A proactive approach to learning about our products and services will help you succeed in this role.- A team-oriented mindset and an ability to work independently from home are crucial for this position.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Patna
Personality Development Basic Computer Skills Cargo Handling Direct Sales Ground Staff Activities Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Airport Cargo
We are looking for dedicated Airport Staff to join our team in Patna. This position is suitable for individuals with experience ranging from freshers to those with up to six years in the field. A minimum educational requirement is the completion of 12th grade. Key Responsibilities:- **Customer Assistance**: Provide friendly support to passengers at check-in, security, and boarding gates, ensuring a smooth travel experience.- **Baggage Handling**: Ensure that passenger luggage is correctly tagged and managed throughout their journey, helping to prevent lost items.- **Safety and Security Checks**: Perform essential security protocols, including checking passenger IDs and screening luggage, to maintain airport safety.- **Information Desk**: Offer accurate information regarding flights, timings, and airport services to help travelers navigate the airport easily.- **Coordination with Ground Staff**: Work closely with pilots, ground crew, and other staff to ensure that operations run seamlessly and on time.Required Skills and Expectations:Candidates should have a friendly demeanor and excellent communication skills to interact effectively with passengers and team members. A strong sense of responsibility and attention to detail is essential for handling various tasks, particularly in high-pressure situations. Basic computer skills may be necessary for specific roles. Overall, a commitment to providing outstanding customer service and a readiness to work flexible hours are key expectations for this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Backend Typing Skills Basic Computer Skills Data Entry
We are looking for a Back Office Executive to join our team in Patna, India. This full-time position is suitable for candidates with 0 to 2 years of experience. The role is primarily work from home, allowing you to contribute your skills in a flexible environment.Key Responsibilities:- **Data Entry:** Accurately input and maintain data in various databases and systems, ensuring information is up-to-date and error-free.- **Documentation Management:** Organize and manage documents and files, making sure they are easily accessible and well-categorized.- **Customer Support:** Assist with basic customer inquiries via email or chat, providing information and resolving issues as needed.- **Report Generation:** Prepare and generate reports based on data analysis and provide insights to the management team.- **Team Collaboration:** Work closely with other team members, facilitating communication and sharing important updates promptly.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th pass. Strong typing skills and proficiency in using computers and office software are essential. Attention to detail is crucial, as you will be responsible for handling sensitive information. Good communication skills are expected for effective interaction with customers and colleagues. A proactive attitude towards problem-solving and an ability to work independently in a remote setting are highly valued. Candidates should be organized, self-motivated, and able to manage time efficiently to meet deadlines.
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Patna
Corporate Sales B2B Sales
Opening job opportunities in Godrej direct sales in variable positions and take your sales career to the next level!.
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Hiring Fresher - Ground Staff - Patna

Aviation Job Placement Company

  • Fresher
  • 6.0 Lac/Yr
  • Patna
Offline Data Entry Back Office Processing Passport Checking Man Management Ground Operation Ticketing Supervisor Ticket Booking Human Resource Air Hostess
Urgent Hiring For Ground StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - PatnaSkills - Data Entry , Back Office, Computer Operator, Passport Checking
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Patna
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Cargo
Passenger Handling & Service:Check-in: Greeting passengers, verifying travel documents, issuing boarding passes, and weighing/tagging luggage.Boarding Gates: Scanning boarding passes, making announcements, boarding flights, and managing seat changes.Special Assistance: Assisting elderly, disabled passengers, and unaccompanied minors.Customer Service: Addressing queries, resolving complaints, and managing flight delays or cancellations.
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Hiring Freshers || Customer Care Executive

Amiure International Pvt ltd.

  • Fresher
  • 1.5 Lac/Yr
  • Patna
Customer Relationship Customer Care Customer Support Customer Communication Outbound Calling Communication
JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE:Amiure International Pvt Ltd is a web designing company that deals with RailRecipe all across the networks in India and is an authorized partner with IRCTC.Minimum Qualification- FRESHER ConsideredAny Graduate(2021-2025 batch considered)Salary - 8k to 13kMorning - 7am to 4pmEvening- 1.30pm to 10.30pm(Both Male & Female can Apply)We are seeking a proactive graduate fresher in Customer Support. He/She Should have strong communication skills (English and Hindi), handling, request processing ,vendor or team coordination.Roles and Responsibilities of customer care executive: To accept food orders and call back for order confirmation To process orders in a mannered way To coordinate with the vendors and Concerned team Responsible for complete customer support To take feedback and follow up delivery information per order To manage complaints of individual customers To contribute operations information and recommendations for strategic plans and reviews To communicate customer issues with the operations team and devise ways of improving the customer experience including resolving problems and complaints Maintain relationship with key operations vendors To accomplish operations and organization mission by completing related results as and when required
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  • 0 - 6 yrs
  • 0.9 Lac/Yr
  • Female
  • Patna
Basic Computers Tele Caller Telecommunication Cold Calling Communication Skills
Tele Counselor cum back office work
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  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Patna
Real Estate Sales Sales Management
We are looking for a motivated Real Estate Sales Executive to join our team in Patna. This role is ideal for individuals with a passion for real estate and a drive to help clients find their perfect properties.Key Responsibilities:1. **Client Engagement:** Build and maintain strong relationships with clients, understanding their needs and preferences to provide tailored property solutions.2. **Property Listings:** Research and list available properties, creating compelling descriptions and showcasing key features to attract potential buyers.3. **Market Analysis:** Stay updated on market trends, property values, and neighborhood statistics to provide clients with informed guidance.4. **Property Showings:** Organize and conduct property viewings, ensuring clients have all the necessary information to make informed decisions.5. **Negotiation:** Negotiate terms and conditions of sales agreements, acting as a mediator between buyers and sellers.6. **Documentation:** Assist clients with the paperwork and legal processes involved in property transactions, ensuring compliance with local laws and regulations.Required Skills and Expectations:Ideal candidates should possess excellent communication and interpersonal skills, allowing for effective interaction with clients and team members. A strong understanding of real estate principles is desirable but not mandatory. Candidates should exhibit strong analytical skills for assessing market conditions and should be open to learning and adapting in a fast-paced environment. A graduate degree is required, and previous experience in sales will be an advantage. Enthusiasm for the real estate industry and a proactive approach to sales are essential.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Patna
Case Management Visa Policies Visa Issuance Visa Regulations Document Verification
The Visa Executive will be responsible for assisting clients with visa applications and providing guidance throughout the process. Key responsibilities include reviewing and processing visa applications, ensuring all documentation is accurate and complete, communicating with clients to gather necessary information, and staying up-to-date on visa requirements and regulations. The ideal candidate should have strong attention to detail, excellent communication skills, the ability to work under pressure and meet deadlines, and a basic understanding of visa processes. A 12th pass education is required, and prior experience in a similar role is an added advantage. This is a full-time position based in Patna, India, with the requirement to work from the office.
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  • 0 - 2 yrs
  • 1.0 Lac/Yr
  • Patna
Basic Math Skills Point Of Sale Systems Sales Techniques Customer Service
COUNTER SALES AND SHOP MANAGEMENT
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Sales Executive Fresher

Rapid Reply Services

  • 0 - 3 yrs
  • Patna
Sales Convincing Power Cold Calling Sales Ability Communication Skills B2B Sales
We are hiring Telecallers for business outreach work.Work involves calling clinics and local businessesand explaining a simple service and closing them.This is a commission-based opportunity.Earnings are paid per successful sale.Training and calling script will be provided.Work from home.Flexible working hours.This role is suitable for: Telecallers Sales executives Freelancers Students with calling experienceRequirements: Smartphone Good communication skills Basic calling knowledgeNo registration fee.No investment required.Interested candidates can apply withname, city and experience details.
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  • Fresher
  • 3.0 Lac/Yr
  • Patna
Industrial Automation SCADA Industrial Networking Control Systems Siemens PLC PLC HMI Programming VFD Drives
Key Responsibilities:1. Design and develop industrial automation systems: In this role, you will be responsible for designing and developing automation systems for industrial processes, ensuring efficiency and reliability.2. Program PLCs and HMIs: You will be required to program Programmable Logic Controllers (PLCs) and Human Machine Interfaces (HMIs) to control various machinery and processes in industrial settings.3. Troubleshoot and maintain automation systems: You will need to troubleshoot any issues that arise with automation systems and perform regular maintenance to ensure optimal performance.4. Collaborate with cross-functional teams: As an Industrial Automation Engineer, you will work closely with other engineering teams, production teams, and technicians to integrate automation solutions and optimize processes.5. Stay updated on industry trends and technologies: You will be expected to keep yourself informed about the latest trends and technologies in industrial automation to enhance systems and processes continuously.Required Skills and Expectations:1. Bachelor's degree in Engineering, preferably in Electrical or Mechanical Engineering.2. Knowledge of PLC programming and HMI development.3. Strong problem-solving skills and the ability to troubleshoot technical issues.4. Good communication skills and the ability to work effectively in a team.5. Attention to detail and a proactive approach to work.6. Willingness to learn and adapt to new technologies in the field of industrial automation.
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  • Fresher
  • 2.5 Lac/Yr
  • Kankarbagh Patna
Packing Packaging
We are for hiring Picker packer vacancy in all patna location like, Kankarbagh, boring road, saguna more aashiana , digha, rajendra nagar, etc. Bring your resume and aadhar card for registration and processing.
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  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Patna
Good Communication Hard Working
The Office Girl will be responsible for general office cleaning, making tea/coffee for employees, running errands, and assisting with basic office tasks. The ideal candidate should be detail-oriented, organized, and have good communication skills. Prior experience is not required, but a minimum of 12th pass education is necessary. The role is full-time and based in Patna, India.
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Accounts Teacher - Full Time - Freshers

Salasar Marble and Granite

  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Patna
Data Entry Tally Prime Basic Excel Account Tally Finance
Accounts job as data entry of showroom bills and manage billing
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Ground Staff - Full Time - Freshers

Aviation Job Placement Company

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Patna
Offline Data Entry Computer Operator Customer Care Passport Checking Ticket Booking Air Hostess Man Management Ticketing Executive
Urgent Hiring For Ground Staff Job Location All Over India Salary Package 30k to 35kWork Experience Fresher And one yearjob Location Mumbai Delhi Chandigarh Patna Jaipur Chennai
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Patna
Ground Staff Air Ticketing
Assist passengers during check-in, boarding, and deplaningLoad and unload luggage and other cargo to and from the aircraftHandle passenger inquiries about flight schedules, travel routes, and other flight-related issuesPerform inspection of the aircraft before and after flights for safetyEnsure the aircraft is clean and tidy for the passengersProvide first aid and support in case of emergenciesCoordinate and manage supplies of food and beverages for flightsHelp passengers with special needs, like the elderly, children, or those with disabilities.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Patna
Airline Operations Airline Customer Service Representative
- Assist customers with booking flights, changing reservations, and resolving issues related to their travel plans: As an Airline Customer Service Representative, you will be responsible for providing excellent customer service to passengers by assisting them with various aspects of their journey, such as booking tickets, making changes to existing reservations, and addressing any concerns or problems they may have.- Answer customer inquiries via phone, email, and in-person: You will be required to respond to customer queries promptly and professionally through various communication channels, ensuring that their questions are answered and issues are resolved in a timely manner.- Handle customer complaints and escalate to management when necessary: In this role, you will need to manage customer complaints effectively by listening to their concerns, finding solutions to their problems, and escalating issues to higher management if needed to ensure customer satisfaction.- Provide information on flight schedules, fares, and policies: It is essential to have a thorough understanding of the airline's services, including flight schedules, ticket prices, and company policies, in order to provide accurate and helpful information to customers.Skills and Expectations:- Strong communication skills: You must be able to communicate clearly and effectively with customers to understand their needs and provide assistance.- Customer-oriented attitude: Being customer-focused and empathetic is crucial for this role to ensure a positive experience for passengers.- Ability to work under pressure: The airline industry can be fast-paced and demanding, so the ability to work well under pressure and handle stressful situations is essential.- Basic computer skills: Proficiency in using computer systems and software is necessary to assist customers with booking flights and accessing information.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Patna City
Airport Supervisor Airport Operation Airport Ticketing
As a Airport Passenger Service , you will be responsible for overseeing the efficient handling and processing of cargo at our facility in Howrah. Your key responsibilities will include coordinating with cargo handlers, ensuring proper documentation, managing ground operations, and maintaining a positive attitude towards customers and fellow staff members. Additionally, you will need to have good communication skills, be a quick learner, and exhibit good management abilities. Prior experience in aviation or cargo handling is preferred, although we are also open to freshers who are willing to learn and grow in this role. A minimum education of 10th pass is required for this full-time position, which will be based out of our office location in Pan India
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Patna
Customer Relationship Air Ticketing Ticket Booking
We are looking for Airport Ticketing Staff in Patna, India, who will assist travelers with ticket bookings and provide excellent customer service. This is a full-time position ideal for individuals with 0 to 2 years of experience and a minimum education of 12th pass.Key Responsibilities:- **Ticket Booking**: Handle ticket reservations and cancellations efficiently using the appropriate systems to ensure customer satisfaction and accurate record-keeping.- **Customer Assistance**: Provide support to travelers by answering questions regarding flight schedules, ticket prices, and baggage policies. Maintain a professional demeanor to enhance the customer experience.- **Payment Processing**: Assist in processing payments for ticket purchases and ensure all transactions are handled securely and accurately.- **Problem Resolution**: Address any issues or complaints from customers promptly and effectively, seeking solutions to enhance their experience.- **Coordination with Airlines**: Communicate effectively with airlines for ticketing information, updates, and any required changes to bookings.Required Skills and Expectations:Candidates should possess strong communication skills to interact with customers in a friendly and clear manner. Basic computer proficiency is necessary for operating ticketing systems. Attention to detail is crucial to ensure accurate information is provided. Applicants should be team players who can work under pressure in a fast-paced environment, along with a willingness to learn and adapt to new procedures quickly. A customer-oriented attitude is essential for success in this role.
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Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
Ground Staff are responsible for ensuring the smooth operation of airport and aircraft activities. They play a vital role in maintaining safety and efficiency in ground operations. Responsibilities of Ground Staff include:1. Assisting passengers with check-in procedures and boarding requirements2. Handling baggage and cargo3. Guiding aircraft to and from parking positions4. Communicating with air traffic control and other departments5. Ensuring compliance with aviation security measures6. Performing aircraft maintenance checks
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Data Analysis Advanced Excel MIS Reporting Data Validation Powerpoint VBA HLOOKUP VLOOKUP MIS
As an MIS executive, your primary responsibility will be to gather, analyze, and report on data to assist with decision-making and strategic planning within the organization. You will need to possess strong analytical skills and the ability to interpret complex data sets. Proficiency in Advanced Excel is a must, as you will be responsible for creating detailed reports and dashboards. Additionally, you will be required to validate data to ensure accuracy and consistency. Knowledge of VBA programming will be advantageous for automating tasks.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Patna
Aircraft Maintenance Airline Operations Interpersonal Skills Airport Operation Cargo Handling Air Traffic Control Aviation Airport Ground Handling Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Ground Handling Passenger Handling Airport Cargo Ground Operation Ground Management
Ramp Services & Operations:Baggage Handling: Loading and unloading luggage and cargo safely into the aircraft.Aircraft Servicing: Guiding aircraft to parking bays, providing stairs/jet bridges, and organizing cabin cleaning and catering.Safety Coordination: Conducting pre-flight safety checks, managing refueling, and securing the aircraft.Security & Administration:Security Checks: Monitoring passenger security screenings and controlling access to restricted areas.Documentation: Performing baggage reconciliation and ensuring proper flight documentation.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Patna
Customer Care Cons BPO Non Voice Customer Guidance Chat Support Customer Relationship BPO Operations Domestic BPO International BPO Non Voice Process Chat Process BPO
We are looking for a dedicated Customer Service Associate to join our team in Patna. This entry-level position is ideal for someone eager to assist customers and improve their experience.Key Responsibilities:1. **Customer Assistance**: Respond to customer inquiries through phone, email, or in-person, ensuring their questions and issues are addressed promptly and accurately.2. **Issue Resolution**: Identify and resolve customer complaints by providing effective solutions, escalating issues when necessary, and following up to ensure satisfaction.3. **Product Knowledge**: Maintain a strong understanding of our products and services to provide informed assistance and enhance customer interactions.4. **Data Entry**: Accurately record customer interactions and transactions in our database, keeping all information up to date.5. **Team Collaboration**: Work closely with team members to share insights and improve service processes, contributing to a positive working environment.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education and ideally possess up to one year of experience in customer service. Strong communication skills, both verbal and written, are essential for effective interaction with customers. A friendly and patient attitude is necessary for addressing various customer needs. Candidates must be flexible, willing to learn, and capable of handling challenging situations with professionalism. Time management and organizational skills are important to keep track of customer inquiries and resolutions.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Patna
Customer Relationship Air Ticketing Ticket Booking
We are looking for an Air Ticketing Staff member to join our team in Patna. This is a full-time position suitable for individuals with minimal experience, including freshers.**Key Responsibilities:**- **Booking Flights:** Assist customers in selecting and booking flights based on their travel preferences and schedules. This requires a good understanding of available options to ensure customer satisfaction.- **Issuing Tickets:** Process ticketing, ensuring all flight details are correct. Accuracy is essential to prevent any issues during travel.- **Handling Inquiries:** Address customer questions related to flight availability, fares, and procedures. Good communication skills are necessary to provide clear and helpful information.- **Managing Changes:** Help customers make changes to their bookings, whether it's re-scheduling or cancellations. You must be familiar with airline policies to handle these requests professionally.- **Maintaining Records:** Keep accurate records of bookings and customer interactions. Organizational skills are crucial to ensure information is easily retrievable.- **Coordinating with Airlines:** Liaise with airline representatives to handle any issues or updates regarding flights. Building good relationships will help resolve problems quickly.**Required Skills and Expectations:**- A minimum educational qualification of 10th pass is needed.- Strong communication skills to interact effectively with customers and team members.- Basic computer knowledge, including familiarity with ticketing systems and office software.- An ability to work as part of a team and adapt to a fast-paced environment.- A customer-focused attitude with the willingness to provide excellent service at all times.
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