We are seeking a motivated Airport Ticketing Executive to join our team in Patna. This role is ideal for individuals who enjoy customer service and have a keen interest in the travel industry.
**Key Responsibilities:**
- **Ticket Booking:** Handle customer requests for flight bookings using the airline’s reservation system to ensure accurate and timely ticketing.
- **Customer Assistance:** Provide assistance to passengers in person, answering questions about flight schedules, ticket prices, and travel routes to enhance their travel experience.
- **Payment Processing:** Process payments for ticket purchases and issue receipts, ensuring adherence to financial and company policies.
- **Problem Resolution:** Address any issues or complaints related to ticketing or reservations, striving to resolve these concerns promptly and effectively.
- **Documentation Management:** Maintain accurate records of ticket sales and customer interactions in the company database for future reference.
**Required Skills and Expectations:**
- **Educational Qualification:** A minimum of 10th-grade education is required.
- **Customer Service Skills:** Strong communication and interpersonal skills are essential to interact professionally with customers.
- **Attention to Detail:** Must be detail-oriented, ensuring that all bookings and transactions are accurate.
- **Basic Computer Proficiency:** Familiarity with computer systems and ticketing software is beneficial, but training will be provided for newcomers.
- **Team Player:** Possess a cooperative attitude and work well within a team to achieve departmental goals.
This role is suited for individuals eager to start their career in the aviation and travel industry, with opportunities for growth and learning.
Experience
0 - 1 Years
No. of Openings
35
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
KOLKATA