Air Ticketing Executive - Full Time - Freshers

We are looking for Airport Ticketing Staff in Patna, India, who will assist travelers with ticket bookings and provide excellent customer service. This is a full-time position ideal for individuals with 0 to 2 years of experience and a minimum education of 12th pass.

Key Responsibilities:

- **Ticket Booking**: Handle ticket reservations and cancellations efficiently using the appropriate systems to ensure customer satisfaction and accurate record-keeping.

- **Customer Assistance**: Provide support to travelers by answering questions regarding flight schedules, ticket prices, and baggage policies. Maintain a professional demeanor to enhance the customer experience.

- **Payment Processing**: Assist in processing payments for ticket purchases and ensure all transactions are handled securely and accurately.

- **Problem Resolution**: Address any issues or complaints from customers promptly and effectively, seeking solutions to enhance their experience.

- **Coordination with Airlines**: Communicate effectively with airlines for ticketing information, updates, and any required changes to bookings.

Required Skills and Expectations:

Candidates should possess strong communication skills to interact with customers in a friendly and clear manner. Basic computer proficiency is necessary for operating ticketing systems. Attention to detail is crucial to ensure accurate information is provided. Applicants should be team players who can work under pressure in a fast-paced environment, along with a willingness to learn and adapt to new procedures quickly. A customer-oriented attitude is essential for success in this role.

• Experience

  0 - 2 Years

• No. of Openings

  775

• Education

  12th Pass

• Role

  Airport Ticketing Staff

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office