Ticketing Reservation Job Vacancies in Bihar

We are looking for an Air Ticketing Associate to join our team in Purnia. This role is ideal for candidates with minimal experience, as training will be provided.**Key Responsibilities:**- **Ticket Booking:** Handle reservations and ticketing for flights as per customer requests, ensuring all details are accurately entered in the system.- **Customer Assistance:** Provide support to customers by answering queries related to flight schedules, fares, and ticket policies, delivering excellent service at all times.- **Itinerary Management:** Prepare and manage travel itineraries for customers, ensuring they have all necessary information for their trips.- **Payment Processing:** Assist customers with payment options, ensuring that transactions are completed securely and efficiently.- **Issue Resolution:** Address any issues or complaints regarding ticketing or travel plans, working towards swift and satisfactory resolutions.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication abilities are essential for interacting with customers and colleagues effectively.- **Attention to Detail:** A high level of accuracy is required when processing bookings and managing travel information to avoid errors.- **Basic Computer Skills:** Familiarity with computer systems and reservation software is important for managing bookings efficiently.- **Team Player:** Must be able to work collaboratively within a team while also being proactive and responsible for individual tasks.- **Customer-oriented Approach:** A genuine desire to assist customers and enhance their travel experience is crucial. Candidates who meet these expectations and are eager to learn will thrive in this role.

Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations

We are looking for 839 Airport Ticketing Executive Posts in Vijayawada, Hyderabad, Tirupati, Guntur, Rajahmundry, Kurnool, Puducherry, Dibrugarh, Gaya, Buxar, with deep knowledge in Air Ticketing, Air Ticketing Reservation, Air Hostess, Airlines Cabin Crew, Airline Customer Service, Airlines Executive, Airport Staff, Ground Staff Executive, Airport Ground Staff, Airline Ground Staff, Ground Handling Staff, Airport Ticketing and Required Educational Qualification is : Higher Secondary

We are looking for 60 Air Ticketing Executive Posts in Kolkata, Ranchi, Delhi, JHARKHAND, Murshidabad, Asansol, Patna, Siliguri, darjilig, Bhubaneswar, with deep knowledge in Reservations, Communication Skills, Air Ticketing, Ticket Booking, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A if you have any queries contact this no (9330374107)

As an Air Ticketing Associate, you will be responsible for assisting customers with flight bookings and ensuring an efficient ticketing process. Your role will focus on providing excellent customer service while managing various aspects of air travel arrangements.**Key Responsibilities:**- **Customer Inquiries:** Respond to customer questions about flight schedules, fares, and availability promptly and professionally. This involves providing accurate information to enhance customer satisfaction.- **Flight Bookings:** Assist customers in booking their flights, ensuring accuracy in passenger details and payment information. You will handle various booking systems to secure the best options for travelers.- **Ticket Issuance:** Generate and issue air tickets in accordance with company policies and travel regulations. This requires attention to detail to avoid errors that may affect the customers' travel plans.- **Changes and Cancellations:** Process changes or cancellations to existing bookings as requested by customers. You will need to follow company procedures to ensure smooth transitions.- **Record Maintenance:** Keep detailed records of ticket sales and customer interactions for reference and future improvements. This documentation is essential for tracking sales performance and customer preferences.**Required Skills and Expectations:**- **Communication Skills:** A strong ability to communicate clearly and effectively with customers, both verbally and in writing. You should be friendly and approachable to help build rapport with clients.- **Attention to Detail:** Accuracy is crucial in ticketing to prevent costly errors. You should be meticulous when handling bookings and information.- **Basic Computer Skills:** Familiarity with computer systems and booking software is necessary. You should be comfortable with data entry and online research.- **Team Player:** Collaborative work with your colleagues will be essential to deliver a seamless travel experience for customers. - **Willingness to Learn:** Since you may be new to this field, an eagerness to learn and adapt to industry changes will be required to succeed.

As an Airport Executive in Purnia, you will play a key role in ensuring the smooth operation of airport activities. This position is ideal for those with a passion for the aviation industry and a commitment to excellent customer service.**Key Responsibilities:**- **Customer Service**: Assist passengers with their inquiries, check-ins, and boarding processes to ensure a pleasant travel experience.- **Ticketing Assistance**: Help passengers with ticket purchases, changes, and cancellations, ensuring all transactions are processed accurately.- **Baggage Handling Support**: Ensure proper handling and timely delivery of baggage, addressing any issues that arise during the process.- **Safety Compliance**: Maintain awareness of airport safety protocols and assist in enforcing regulations to ensure passenger and staff safety.- **Communication**: Coordinate with airline staff and other airport personnel to relay important information regarding flights and services.- **Problem Resolution**: Address any passenger complaints or issues promptly, striving to find effective solutions to enhance their experience.**Required Skills and Expectations:**- Good communication skills are essential for interacting with passengers and colleagues effectively.- A strong customer service mindset is vital, as you will be handling various passenger queries and issues.- Basic computer knowledge is necessary to operate ticketing and other relevant software.- A positive attitude and willingness to learn will help you thrive in this fast-paced environment.- Ability to work flexible hours, including weekends and holidays, is expected to accommodate airport schedules.

As an Air Export Executive, you will play a vital role in managing the export of goods by air. You will ensure that shipments are handled efficiently and comply with all regulations. The job requires attention to detail and good communication skills.Key Responsibilities:- **Prepare Export Documentation**: You will be responsible for preparing all necessary paperwork for exporting goods, ensuring accuracy and compliance with regulations.- **Coordinate with Airlines**: Collaborate with airlines to book cargo space and ensure timely shipment of goods, facilitating effective communication to resolve any issues.- **Track Shipments**: Monitor the status of shipments from origin to destination, providing updates to clients and internal teams regarding delivery timelines and potential delays.- **Maintain Customer Relationships**: Build and maintain positive relationships with clients, addressing any queries or concerns related to their shipments promptly.- **Adhere to Export Policies**: Ensure that all exports comply with international trade laws and company policies, helping to avoid legal issues and fines.Required Skills and Expectations:- Strong communication skills to effectively interact with clients, airlines, and other stakeholders.- Attention to detail is crucial for preparing accurate documentation and maintaining shipment records.- Basic knowledge of air export processes, customs regulations, and freight forwarding is preferred but not required.- Ability to work in a team environment and adapt to a fast-paced setting.- A commitment to learning and developing your skills in the logistics and export industry.