Ticketing Reservation Job Vacancies in Siliguri

As an Airport Information Desk Executive in Siliguri, you will be the friendly face welcoming travelers and providing essential assistance. Your role is to ensure passengers have a smooth and pleasant experience at the airport.Key Responsibilities:1. Customer Service: Greet passengers and provide them with accurate information regarding flight schedules, check-in procedures, and airport facilities, ensuring they feel supported during their travels. 2. Assistance: Help passengers with any queries or concerns they may have, addressing issues like lost luggage or flight delays and guiding them to the appropriate services.3. Information Management: Stay updated on flight status, airport operations, and any changes in services to provide timely and accurate information to the travelers.4. Problem-Solving: Actively listen to passenger concerns and work to find effective solutions, maintaining a calm and professional demeanor even in stressful situations.5. Collaboration: Work closely with other airport staff and departments to ensure seamless communication and coordination, enhancing the overall passenger experience.Required Skills and Expectations:Candidates should have strong communication skills, enabling them to interact clearly and effectively with diverse passengers. A friendly and approachable attitude is essential for providing excellent customer service. Freshers are welcome, and while a 10th pass is the minimum educational requirement, a passion for the aviation industry and a commitment to helping others will be highly valued. The role is full-time and requires working from the office at the airport.

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaWebsite - www.aviationjobplacement.in

Airline reservation agents typically work in an office environment outside of the airport for a specific airline. They take calls and answer questions about airline regulations, help customers make travel plans, and work with computers to resolve problems. Additionally, reservation agents could be involved in other stages of travel such as offering competitive prices, giving suggestions for accommodations and car rentals, and booking flights for travelers.

Assisting and advising customers who may be choosing from a variety of travel options.Making reservations for customers based on their various requirements and budgetary allowances.Checking the availability of accommodation or transportation on the customers desired travel dates.Helping plan travel itineraries by suggesting local tourist attractions and places of interest.Processing payments and sending confirmation details to customers.Sorting out any issues that may arise with bookings or reservations.Selling and promoting reservation services.Answering any questions customers might have about the reservation process.Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.Providing support to customers who may need to amend or cancel a reservation.