The role of Airport Ground Staff is essential for ensuring smooth operations at the airport. This position is based in Patna and is suitable for candidates with 0 to 2 years of experience. A minimum education requirement is a 12th pass.
Key Responsibilities:
- Customer Service: Assist passengers with check-in procedures, answer queries, and provide information about flights, ensuring a positive experience.
- Baggage Handling: Safely manage passengers' luggage, including loading and unloading bags from aircraft, ensuring that all items are accounted for.
- Coordination with Airlines: Work closely with airlines and other ground services to communicate flight schedules, boarding information, and any changes, maintaining smooth operations.
- Safety and Security Checks: Conduct necessary safety checks on luggage and equipment, ensuring compliance with safety regulations and procedures to provide a secure environment.
- Passenger Assistance: Help passengers with special needs, such as elderly individuals or those traveling with infants, ensuring they receive appropriate support throughout the airport.
Required Skills and Expectations:
Candidates should possess good communication skills to interact effectively with passengers and staff. Basic knowledge of customer service principles is essential. Attention to detail is crucial for handling baggage and ensuring safety procedures are followed. A professional appearance and positive attitude are expected, as this role involves direct interaction with the public. Ability to work in a fast-paced environment and handle multiple tasks efficiently will be vital for success in this position.
Experience
0 - 2 Years
No. of Openings
50
Education
12th Pass
Role
Air Port Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, PF, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab