Ticketing Reservation Job Vacancies in Patna

We are looking for an Airlines Executive to join our team in Patna, India. This full-time position is ideal for individuals at the start of their careers, with 0 to 5 years of experience. A minimum education of a 10th pass is required.nnKey Responsibilities:nn1. Customer Service: Engage with passengers to assist with inquiries, provide information about flights, and help resolve any issues in a friendly manner.nn2. Ticketing and Reservations: Handle ticket bookings and cancellations, ensuring accuracy in all transactions while guiding customers through the process.nn3. Check-in and Boarding Assistance: Assist passengers during check-in processes and ensure smooth boarding by providing direction and support.nn4. Coordinating with Airlines: Effectively communicate with airline representatives to manage flight schedules and handle any discrepancies or delays.nn5. Documentation and Reporting: Maintain accurate records of passenger details and transactions, preparing reports as required for management review.nnRequired Skills and Expectations:nnThe ideal candidate should possess strong communication skills to interact confidently with customers and team members. Attention to detail is essential for handling bookings accurately. A customer-oriented approach is crucial to provide excellent service. Candidates should be adaptable and ready to work in a fast-paced environment, demonstrating teamwork and a positive attitude towards challenges. Basic computer skills are also expected to perform various administrative tasks efficiently.

We are looking for an enthusiastic Airport Information Desk Executive to provide exceptional customer service at our Patna airport location. This role requires a friendly and proactive individual to assist travelers and ensure a smooth airport experience.Key Responsibilities:1. Customer Assistance: Greet and assist passengers with their inquiries, providing accurate information regarding flight schedules, boarding gates, and airport facilities.2. Problem Solving: Address and resolve passenger concerns or complaints promptly, ensuring a positive experience for all travelers.3. Information Dissemination: Maintain up-to-date knowledge of airline services, safety protocols, and airport regulations to provide reliable information.4. Communication: Coordinate with airline staff and other airport services to relay important updates and help passengers navigate through the airport.5. Documentation: Keep records of visitor queries and feedback to improve services and report any recurring issues to management.Required Skills and Expectations:Candidates should possess effective communication skills and the ability to interact confidently with a diverse range of travelers. A positive attitude and strong problem-solving abilities are essential for addressing passenger needs efficiently. Since this role requires working in a fast-paced environment, candidates should remain calm under pressure and show a willingness to learn. Being a 12th pass is the minimum educational requirement, and prior customer service experience is a plus but not mandatory.

As an Air Ticketing Agent, you will play a vital role in ensuring that customers have a pleasant travel experience. You will work directly with clients and assist them in booking air tickets efficiently and accurately. Key Responsibilities:- Booking Air Tickets: Assist customers in selecting and reserving the best flights according to their preferences and budgets.- Handling Customer Inquiries: Answer questions related to flight availability, fare details, and travel regulations, ensuring customers receive accurate information.- Processing Payments: Collect payments for ticket bookings securely and ensure all financial transactions are correctly recorded.- Issuing E-tickets: Generate and send electronic tickets to customers, making sure all details are correct and clearly communicated.- Resolving Issues: Address any complaints or concerns customers may have regarding their bookings, providing timely solutions to enhance customer satisfaction.Required Skills and Expectations:You should have completed your 12th grade and possess a strong understanding of customer service principles. Excellent communication skills are essential, as you will interact with clients on a daily basis. Being detail-oriented is crucial to ensure accurate bookings and to prevent errors. A basic knowledge of airline reservation systems will be advantageous, although training will be provided. You should be adaptable and able to work well under pressure, ensuring that all tasks are completed effectively in a fast-paced environment. A positive attitude and a willingness to learn are highly valued in this role.

We are looking for 60 Air Ticketing Executive Posts in Kolkata, Ranchi, Delhi, JHARKHAND, Murshidabad, Asansol, Patna, Siliguri, darjilig, Bhubaneswar, with deep knowledge in Reservations, Communication Skills, Air Ticketing, Ticket Booking, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A if you have any queries contact this no (9330374107)

Join our team as an Airport Ticketing Executive in Patna, India. This position is ideal for individuals eager to start their career in the aviation industry, offering a dynamic work environment and opportunities for growth.nnKey Responsibilities:n- Ticketing Services: Process and manage ticket bookings efficiently, ensuring customers receive their tickets on time.n- Customer Support: Assist passengers with inquiries, providing them with accurate information about flights, schedules, and services.n- Documentation: Ensure all necessary documentation is accurately completed for ticketing and compliance with aviation regulations.n- Problem Resolution: Address and resolve any issues related to bookings or passenger concerns promptly to maintain customer satisfaction.nnRequired Skills and Expectations:nCandidates should have a minimum educational qualification of 10th pass and be open to individuals with 0 to 5 years of experience. Strong communication skills are essential, as you will interact with customers regularly. A positive attitude and a customer-first mindset are vital for success in this role. Additionally, attention to detail is crucial for processing ticket orders accurately and adhering to airline policies. Adaptability and the ability to work under pressure are also necessary to thrive in a fast-paced airport environment. The role requires you to work full time from the office, contributing to a collaborative team atmosphere.

The Airport Manager will oversee daily airport operations in Patna, ensuring safety, efficiency, and passenger satisfaction. This role is suitable for individuals with up to five years of experience and a minimum of a 12th-grade education.nnKey responsibilities include supervising airport staff, ensuring compliance with safety regulations, and addressing passenger inquiries and concerns. The Airport Manager will also coordinate with various departments to facilitate smooth operations and handle any emergencies that arise on-site, ensuring a safe environment for all travelers.nnCandidates should possess strong leadership and communication skills, as they will interact with team members, government authorities, and passengers regularly. They must demonstrate problem-solving abilities to handle unexpected challenges effectively and provide excellent customer service to enhance the passenger experience. Basic computer skills and the ability to work well in a team environment are essential in this role. The ideal candidate should be organized and detail-oriented, capable of managing multiple tasks simultaneously while maintaining a focus on safety and operational efficiency. nnThis is a full-time office-based position requiring commitment and dedication to fostering a positive airport experience for travelers in Patna.

The role of Airport Ground Staff is essential for ensuring smooth operations at the airport. This position is based in Patna and is suitable for candidates with 0 to 2 years of experience. A minimum education requirement is a 12th pass.Key Responsibilities:- Customer Service: Assist passengers with check-in procedures, answer queries, and provide information about flights, ensuring a positive experience.- Baggage Handling: Safely manage passengers' luggage, including loading and unloading bags from aircraft, ensuring that all items are accounted for.- Coordination with Airlines: Work closely with airlines and other ground services to communicate flight schedules, boarding information, and any changes, maintaining smooth operations.- Safety and Security Checks: Conduct necessary safety checks on luggage and equipment, ensuring compliance with safety regulations and procedures to provide a secure environment.- Passenger Assistance: Help passengers with special needs, such as elderly individuals or those traveling with infants, ensuring they receive appropriate support throughout the airport.Required Skills and Expectations:Candidates should possess good communication skills to interact effectively with passengers and staff. Basic knowledge of customer service principles is essential. Attention to detail is crucial for handling baggage and ensuring safety procedures are followed. A professional appearance and positive attitude are expected, as this role involves direct interaction with the public. Ability to work in a fast-paced environment and handle multiple tasks efficiently will be vital for success in this position.