Ticketing Manager Fresher Jobs in Rajkot

Join a dynamic team as Airport Ground Staff in Rajkot, India. This full-time position offers an exciting opportunity to work in a fast-paced environment, ensuring smooth airport operations and exceptional customer service.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in, baggage handling, and boarding processes to ensure a pleasant travel experience.n n2. Ground Operations Support: Coordinate with various departments to facilitate on-time departures and arrivals, ensuring all operational activities run smoothly.n n3. Safety and Security Compliance: Adhere to safety regulations and procedures, ensuring the safety and security of all passengers and staff at the airport.n n4. Customer Service: Address passenger inquiries and resolve issues efficiently, providing information about flights, delays, and airport facilities.nnRequired Skills and Expectations:nnCandidates should have completed their 12th standard and possess excellent communication skills to interact effectively with passengers and colleagues. An ability to work in a team and stay calm under pressure is essential. Customers expect friendly and professional service, so a positive attitude and willingness to assist others are critical. Prior experience is not necessary, making this position ideal for both fresh graduates and those with up to five years of experience. Flexibility in working hours is also required due to the nature of airport operations.

Responsibilities:1. Issuing, reissuing, and cancelling air tickets for customers.2. Handling customer inquiries and providing information on flight schedules, fares, and availability.3. Coordinating with airlines to confirm reservations and resolve any booking issues.4. Ensuring compliance with airline policies and procedures.5. Assisting customers with check-in and boarding procedures.6. Handling customer complaints and offering solutions to ensure customer satisfaction.7. Maintaining accurate records of ticketing transactions.

Responsibilities for Airport Staff may include:- Assisting passengers with check-in, boarding, and disembarking from flights- Handling baggage and cargo in a safe and efficient manner- Checking passports and travel documents- Ensuring compliance with airport security procedures- Providing information and assistance to passengers- Operating airport equipment, such as conveyor belts and baggage carts- Maintaining cleanliness and orderliness in the airport terminal- Handling customer inquiries and complaints in a professional manner