Technical Support Executive Female Graduate Jobs in Hyderabad

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Role:-Sr. Technical Process Executive Are you passionate about providing exceptional Technical Support? Looking to take your career to the next level? This is your chance to be part of a dynamic team!Domain: International Technical Support (Voice Process) Experience: Minimum 1 year in Technical Support (International Voice) Qualification: Any Graduate CTC: Up to 6 LPA + Variables + Allowances Location: Pune Bangalore Hyderabad Work Mode: Work From OfficeWhy Join Us? 5-Day Work Week 2 Rotational Off Days 24/7 Shifts for a Global Exposure Competitive Compensation & Perks Immediate Joining Opportunity

We are looking for 10 Senior Technical Support Executive Posts in Bangalore, Hyderabad, Visakhapatnam, Bhubaneswar, andrapradesh, telangana, odisha, Karakka Chowk, Ajmer, with deep knowledge in Advanced troubleshooting, network diagnostics, root cause analysis, software debugging, hardware maintenance, system administration, database management, cloud computing, cybersecurity principles, Linux/Unix administration, Windows Server administration, virtualization technologies, scripting (Python, Bash), SQL queries, API integration, VPN configuration, firewall management, disaster recovery, data backup strategies, software development lifecycle, customer relationship management, technical documentation, ITIL framework, project management, team leadership, cross-functional collaboration, performance monitoring, log analysis, remote desktop support, ticketing systems (Jira, Zendesk), communication skills, active listening, conflict resolution, time management, stress management, mentoring, training, public speaking, presentation skills, quality assurance, risk assessment, vendor management, service level agreements, change management, incident response, network security, web server technologies, mobile device management, enterprise applications, automation tools, problem-solving, analytical thinking, critical thinking, decision-making, attention to detail, adaptability, continuous learning, customer advocacy. and Required Educational Qualification is : B.Com, B.E, B.Tech, Any Master Degree

HEXAENNEA is looking for a skilled AV Technical Support Executive to provide technical assistance and troubleshooting for audio-video (AV) systems. The role involves installation, maintenance, and support of AV equipment, ensuring seamless operation for clients in residential, commercial, and corporate environments.Key Responsibilities:Install, configure, and troubleshoot AV systems, including projectors, home theaters, speakers, amplifiers, displays, and automation solutions.Provide on-site and remote technical support to clients for AV system setup, calibration, and maintenance.Diagnose and resolve hardware/software issues related to AV equipment.Work closely with the sales and design teams to recommend AV solutions based on client requirements.Conduct system testing and quality checks to ensure optimal performance.Train clients on the proper usage and maintenance of AV equipment.Maintain documentation of installations, service reports, and troubleshooting procedures.Stay updated with the latest AV technologies, products, and industry trends.Qualifications & Requirements:Education: Diploma/Bachelors degree in Electronics, Electrical Engineering, IT, or a related field.Experience: 1-5 years of experience in AV installation, troubleshooting, or technical support.Technical Skills:Knowledge of AV systems, including projectors, home theaters, sound systems, and automation solutions.Familiarity with AV control systems (Crestron, Control4, AMX, etc.) is a plus.Basic understanding of networking and IT for AV integration.Proficiency in troubleshooting and diagnosing AV system issues.Soft Skills:Strong problem-solving and analytical abilities.Excellent communication and customer service skills.Ability to work independently and as part of a team.Other Requirements:Willingness to travel for on-site installations and support.Valid drivers license (if required for field support).

Seeking a skilled .NET Developer to design, develop, and maintain software applications using the Microsoft .NET framework. Collaborate with cross-functional teams, write clean code, troubleshoot issues, and stay updated with industry trends. Bachelor's degree and strong experience required. Apply now!

Job Details:Designation: Process Executive (Google Analytics - Tech Support)CTC: INR 3.5 LPAJob Location: HyderabadTraining Duration: 20 DaysRoles and Responsibilities:Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferencing as neededPerform and verify the implementation of web-based products with customersGive guidance, support, and train customers on how to use the productsEmploy strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeedDeliver high quality service to your customers, exceeding client expectations and quality scoring measuresFlexibility to work across multiple rotational shifts/night shiftsAbility to work in a rich diverse environment, handle cultural and language differences and an effective communicatorInterview Details:Mode: VirtualLevel 1: HR Screening (Virtual)Level 2: Versant TestLevel 3: Technical discussion (Virtual)Eligibility Criteria:2020, 2021 & 2022, 2023 batch of any graduatePrerequisite / Base skill - Understanding of web language - HTML, JS, CSS(no programming required)Consistent academic record of 50% in 10th, 12th, UG.Maximum of 2 years of gap in education and not beyond year experience candidates.Excellent problem-solving and analytical skills, combined with impeccable business judgment and industry knowledgeSelection Process:Step 1:Eligibility as per MNCs specificationStep 2:Virtual Test by ClientStep 3:Training @Mazenet with LOIStep 4:Final Interview by MNCStep 5: Offer Letter and On-Boarding

Responsibilities Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues. Support end-user devices/peripherals, including but not limited to computer hardware, operating systems, communications, software applications, data processing and security. Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team. First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software (typically Windows, Mac OS, Apple, Google for Work, Android Phone Support, MDM, AirWatch etc.) Exposure to retail industry devices such as Point-of-Sale devices, Zebra devices, switches, routers, printers, other store equipment devices is preferred. Perform post-resolution follow-ups to help requests or incidents. Research issues and resolves technical problems. Creating/updating knowledge articles and support processes functions Qualifications Experience Min. 6 Month to 1 Year (Mandatory) and 1 to 2 Years (Preferred) Written and verbal communication skills. Exceptional ability to multitask. Exceptional ability to adapt and learn new platforms and skills on the fly. Exceptional sense of urgency Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Ability to work under pressure involves dealing with constraints which are often outside of your control - these might be resource or time constraints, the difficulty of the task or having insufficient knowledge required to complete the task, or unforeseen changes or problems. Good to have - Experience using and proficient in Apple hardware, Mac OS, Google (G-Suite),

Technical support executive for international process usa night shift. Please don't contact domestic experience candidate because we are only hiring for usa international process experience male candidates only.