Urgent Requirement For Technical Support Executive

Mazenet solution

job details:

designation: process executive (google analytics - tech support)

ctc: inr lpa

job location: hyderabad

training duration: 20 days

roles and responsibilities:

communicate with advertisers and internal sales and services teams via phone, email, chat and video conferencing as needed

perform and verify the implementation of web-based products with customers

give guidance, support, and train customers on how to use the products

employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed

deliver high quality service to your customers, exceeding client expectations and quality scoring measures

flexibility to work across multiple rotational shifts/night shifts

ability to work in a rich diverse environment, handle cultural and language differences and an effective communicator

interview details:

mode: virtual

level 1: hr screening (virtual)

level 2: versant test

level 3: technical discussion (virtual)

eligibility criteria:

2020, 2021 & 2022, 2023 batch of any graduate

prerequisite / base skill - understanding of web language - html, js, css(no programming required)

consistent academic record of 50% in 10th, 12th, ug.

maximum of 2 years of gap in education and not beyond year experience candidates.

excellent problem-solving and analytical skills, combined with impeccable business judgment and industry knowledge

selection process:

step 1:eligibility as per mnc’s specification

step 2:virtual test by client

step 3:training @mazenet with loi

step 4:final interview by mnc

step 5: offer letter and on-boarding

• Experience

  0 - 1 Years

• No. of Openings

  39

• Education

  Any Bachelor Degree

• Role

  Technical Support Engineer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office