Urgent Requirement For Technical Support Executive

Mazenet solution

Job Details:

Designation: Process Executive (Google Analytics - Tech Support)

CTC: INR LPA

Job Location: Hyderabad

Training Duration: 20 Days

Roles and Responsibilities:

Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferencing as needed

Perform and verify the implementation of web-based products with customers

Give guidance, support, and train customers on how to use the products

Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed

Deliver high quality service to your customers, exceeding client expectations and quality scoring measures

Flexibility to work across multiple rotational shifts/night shifts

Ability to work in a rich diverse environment, handle cultural and language differences and an effective communicator

Interview Details:

Mode: Virtual

Level 1: HR Screening (Virtual)

Level 2: Versant Test

Level 3: Technical discussion (Virtual)

Eligibility Criteria:

2020, 2021 & 2022, 2023 batch of any graduate

Prerequisite / Base skill - Understanding of web language - HTML, JS, CSS(no programming required)

Consistent academic record of 50% in 10th, 12th, UG.

Maximum of 2 years of gap in education and not beyond year experience candidates.

Excellent problem-solving and analytical skills, combined with impeccable business judgment and industry knowledge

Selection Process:

Step 1:Eligibility as per MNCs specification

Step 2:Virtual Test by Client

Step 3:Training @Mazenet with LOI

Step 4:Final Interview by MNC

Step 5: Offer Letter and On-Boarding

Experience : 0 - 1 Years

No. of Openings : 39

Education : Any Bachelor Degree

Role : Technical Support Engineer

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India