Technical Support Engineer Job Vacancies in Mysore

Position: IT Technician/ IT SupportAny fresher can also apply. company will provide training.Qualification: Graduate / Undergraduate.Job Description: Serving as the first point of contact for IT support within the organization. Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Diagnosing and troubleshooting software and hardware issues. Research and evaluate emerging technologies, hardware, and software. Supporting employees whenever they encounter challenges with computers and network devices. Serve as the subject matter expert supporting MAC OSX, Windows, and all common office software and applications, such as Microsoft, and Adobe.Requirements and skills: Proven experience of at least 3+ years in Information technology is a must. A diploma or bachelors degree in computer science, engineering, or relevant field. Experience in general networking, TCP, Firewall rules, VPN, SSL, and IPSec is essential. Knowledge of JavaScript and MS Active Directory is an additional plus point. Good knowledge of operating systems; current equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools. Proficiency in Windows/Linux/Mac OS. Attention to detail and good problem-solving skills. Excellent interpersonal skills and communication ability are a must.Job Types: Full-time, Regular / Permanent

Hiring for 1 Desktop Job in N R Mohalla Mysore,Nagampadam Kottayam with minimum 5 Years Experience,Required Educational Qualification is : B.Tech/B.E with Good knowledge in Technical Support, LAN Administrator,CCTV Engineer,Wireless Engineer etc.

Position: IT Technician/ IT SupportAny fresher can also apply. company will provide training.Qualification: Graduate / Undergraduate.Job Description: Serving as the first point of contact for IT support within the organization. Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Diagnosing and troubleshooting software and hardware issues. Research and evaluate emerging technologies, hardware, and software. Supporting employees whenever they encounter challenges with computers and network devices. Serve as the subject matter expert supporting MAC OSX, Windows, and all common office software and applications, such as Microsoft, and Adobe.Requirements and skills: Proven experience of at least 3+ years in Information technology is a must. A diploma or bachelors degree in computer science, engineering, or relevant field. Experience in general networking, TCP, Firewall rules, VPN, SSL, and IPSec is essential. Knowledge of JavaScript and MS Active Directory is an additional plus point. Good knowledge of operating systems; current equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools. Proficiency in Windows/Linux/Mac OS. Attention to detail and good problem-solving skills. Excellent interpersonal skills and communication ability are a must.Job Types: Full-time, Regular / Permanent

Dear Canditae,Job Title: Technical Support SpecialistLocation: Bangalore ( Electronic City or Whitefield )Responsibilities:1. Working from a standard protocol and utilizing documented processes to respond to clients' issues. Some judgment may be used to supplement the outlined process.2. Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming client's contacts and proactive notification systems.3. Respond to service, product, technical, and client-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on client entitlement (for example more complex warranty).4. Begin to proactively assist clients to avoid or reduce problem occurrence.5. Work is often reviewed by the Supervisor or Team Lead.Knowledge and Skills:1. Articulate in excellent written and verbal communication skills.2. Experience in client-facing roles either remote or face-to-face.3. Computer proficiency with applicable software applications.4. Demonstrated problem-solving skills.5. Accuracy in data entry.6. Excellent fluency in language to be supported.7. Experience in a phone-based remote role, e- support, e-chat, or similar.8. Familiarity with computer technology.9. Desirable: Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.Eligibility Criteria:1. Excellent communication skills2. Excellent Knowledge or working experience on desktop and PC / Laptop troubleshooting / Software Troubleshooting / Networking related issuesJob Profile:1. Troubleshooting Hardware/Networking/OS-related queries of our global Clients over calls or through Software.2. Handle Global clients and initiate the right response to them, positively and professionally.3. Deal with a wide range of products using a powerful information database.4. Provide remote solutions to problems, inquiry problems, and explain the solution in such a way that non-technical users understand.6. Good Communication skills are Mandatory.International voice process.Drop your updated resume Pooja.ms@qmail.quesscorp.com