Technical Support Engineer Job Vacancies in Jharkhand

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles:1. System Network Engineer.2. System Analyst.Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

Freshers hiring Software Support EngineersHiring Company: WiproJob Location: KolkataMonthly Salary: 25,000 RsDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Freshers Hiring

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles:1. System Network Engineer.2. System Analyst.Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles: 1. System Network Engineer.2. System Analyst. Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

The Head - Technical Support & Service Operations will be responsible for establishing, leading, and continuously improving the company's technical support and after-sales service function across its integrated technology portfolio.This is a senior leadership position requiring a combination of technical expertise, service management, operational discipline, customer relationship management, commercial awareness, and people leadership.The incumbent will ensure that technology systems installed at customer sites operate reliably, technical issues are resolved within agreed service levels, and customers receive consistent and professional support throughout the lifecycle of their systems.The role will oversee the entire support process, from the registration of a service request to diagnosis, resource allocation, troubleshooting, escalation, resolution, testing, customer confirmation, and final ticket closure.The Head will also work closely with Project Execution, Design & Engineering, Programming, Sales, Procurement, Finance, OEMs, and external technology partners to improve service quality, reduce recurring failures, optimize costs, and strengthen customer retention.The overall objective is to transform technical support from a reactive breakdown-handling function into a structured, proactive, measurable, and commercially sustainable service operation.

The Head - Technical Support & Service Operations will be responsible for establishing, leading, and continuously improving the company's technical support and after-sales service function across its integrated technology portfolio.This is a senior leadership position requiring a combination of technical expertise, service management, operational discipline, customer relationship management, commercial awareness, and people leadership.The incumbent will ensure that technology systems installed at customer sites operate reliably, technical issues are resolved within agreed service levels, and customers receive consistent and professional support throughout the lifecycle of their systems.The role will oversee the entire support process, from the registration of a service request to diagnosis, resource allocation, troubleshooting, escalation, resolution, testing, customer confirmation, and final ticket closure.The Head will also work closely with Project Execution, Design & Engineering, Programming, Sales, Procurement, Finance, OEMs, and external technology partners to improve service quality, reduce recurring failures, optimize costs, and strengthen customer retention.The overall objective is to transform technical support from a reactive breakdown-handling function into a structured, proactive, measurable, and commercially sustainable service operation.

HIRING NOW L1/L2 SUPPORT ENGINEER IMMEDIATE JOINERS PREFERREDCDA Technologies India Pvt. Ltd. is looking for experienced IT Support Engineers who are passionate about troubleshooting, networking, and end-user support. Position: L1/L2 Support Engineer Experience: 2-3 Years Work Location: Client Location (On-site) Joining: Immediate Joiners Preferred What We're Looking For Strong knowledge of Networking and troubleshooting Hands-on experience in Hardware troubleshooting Operating System (OS) troubleshooting and technical supportGood to Have: Basic Cybersecurity knowledge Client-facing experience Strong communication and problem-solving skills Ready for your next IT Support opportunity? Interested candidates can share their updated resumes at hr@cdatechindia.com or connect with me directly via LinkedIn DM. Know someone who fits this role? Share this opportunity with your network and help them take the next step in their career!#Hiring #ImmediateJoiners #ITSupport #L1Support #L2Support #Networking #TechnicalSupport #CDAtechnologies

Position: Technical Support Executive(Chat Process)Department: Technical Support / Customer SupportExperience: 6 Months - 3 YearsEmployment Type: Full-TimeLocation: Perungudi, ChennaiJob SummaryWe are looking for a Technical Support Executive - Chat Process to provide technical assistance to customers through live chat. The candidate will be responsible for understanding customer issues, troubleshooting basic technical problems, providing accurate solutions, and ensuring a positive customer experience.Key Responsibilities- Handle customer technical queries through live chat in a professional and timely manner.- Understand customer concerns and identify the root cause of technical issues.- Provide step-by-step troubleshooting and appropriate solutions through chat.- Assist customers with product/service-related technical issues.- Follow predefined troubleshooting procedures, scripts, and Standard Operating Procedures (SOPs).- Escalate complex or unresolved issues to the appropriate technical team.- Maintain accurate records of customer interactions and issue resolutions.- Follow up on pending or escalated issues whenever required.- Maintain proper chat etiquette, professionalism, and customer-friendly communication.- Meet defined AHT, FCR, CSAT, quality, productivity, and response-time targets.Required Skills & Qualifications- 6 months - 3 years of experience in Technical Support, Chat Support, Customer Support, or IT Support.- Good written communication skills in English.- Basic knowledge of computers, operating systems, internet, and common technical troubleshooting.- Good typing speed and accuracy. (Avg 30 WPM)- Ability to multitask and handle multiple chat interactions when required.- Customer-focused attitude with good patience and professionalism.- Willingness to work in rotational shifts, if required.