Technical Representative Jobs

Lead GenerationIdentify and generate new business opportunities through cold calling, email campaigns, LinkedIn, and other digital platforms.Build and maintain a database of prospective customers.Research target industries, companies, and decision-makers.Inside SalesContact potential customers and understand their business requirements.Qualify leads and schedule meetings for the sales team.Follow up on inquiries, quotations, and proposals.Maintain regular communication with prospects until closure.Marketing ActivitiesExecute email marketing and WhatsApp marketing campaigns.Promote company services and solutions through social media platforms.Coordinate webinars, product demonstrations, and customer engagement activities.Create and maintain marketing collateral, presentations, and brochures.CRM & ReportingUpdate customer interactions and opportunities in CRM.Maintain accurate records of leads, follow-ups, and sales activities.Prepare weekly and monthly performance reports.Track campaign effectiveness and lead conversion metrics.Customer Relationship ManagementDevelop and maintain relationships with existing customers.Identify cross-selling and upselling opportunities.Ensure timely response to customer queries and requirements.

Company Descriptionhiring for our IT ClientJob Description Location: Andheri east, Mumbai Employment Type: Full-TimeTimings: 9 am to 6 pm Experience: Max 2 Years (Freshers Not Eligible)Interview mode : 2 Rounds face to face interiewsJob SummaryWe are looking for a motivated Inside Sales Executive to drive business growth through lead generation, client engagement, and sales of Cloud and SaaS solutions. The ideal candidate should have prior experience in IT, ITES, Software, SaaS, Cloud, or Technology Solution sales.Key ResponsibilitiesLead Generation & ProspectingIdentify and research potential customers and business opportunities.Engage with inbound and outbound leads through Email, WhatsApp, Online Chat, and Phone calls.Qualify prospects and schedule discussions with decision-makers.Client EngagementPresent and explain AWS, Microsoft Azure, Google Workspace, and related cloud solutions to prospective clients.Build and maintain strong customer relationships.Understand customer requirements and recommend suitable solutions.Sales Pipeline ManagementManage and track leads through the sales cycle.Maintain accurate records of customer interactions in CRM systems.Ensure timely follow-ups and lead conversions.CollaborationWork closely with marketing and technical teams to support customer acquisition and retention initiatives.Coordinate with implementation teams for smooth project handovers.Target AchievementAchieve monthly and quarterly sales targets.Drive New Sales, Renewals, Upselling, Cross-selling, and Customer Retention.Contribute to business growth through customer acquisition and relationship management.Market IntelligenceStay updated on industry trends, competitor activities, and cloud technology offerings.Develop a strong understanding of AWS, Azure, Google Workspace, and SaaS solutions.Required Skills & QualificationsBachelor's Degree in Business, Marketing, IT, or a related field.1-2 years of Inside Sales, IT Sales, SaaS Sales, Software Sales, Cloud Sales, or Technology Sales experience.Excellent communication, presentation, and negotiation skills.Proven ability to achieve sales targets and KPIs.Hands-on experience with CRM tools and Microsoft Office.Familiarity with AWS, Azure, Google Workspace, Cloud Solutions, or SaaS Products is highly preferred.Preferred ProfileSelf-motivated and target-driven professional.Strong relationship-building and customer engagement skills.Ability to work in a fast-paced and growth-oriented environment.QualificationsBE in IT or equivalent

We are looking for a Customer Service Representative to join our team in Jakkur, Bangalore. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- **Respond to Customer Inquiries:** You will answer questions and resolve issues from customers over the phone, email, or in-person, providing clear and helpful information.- **Maintain Customer Records:** You will ensure all customer interactions are accurately recorded in our systems, helping to keep track of cases and follow up as needed.- **Provide Product Information:** You will assist customers in understanding our products and services, guiding them toward making informed decisions.- **Resolve Complaints:** When customers have problems, you will listen to their concerns and work to find solutions quickly and effectively.- **Collaborate with Team Members:** You will work closely with other departments to offer seamless service, sharing feedback to help improve our processes.Required Skills and Expectations:Candidates should have 1 to 5 years of experience in customer service, preferably in a full-time office setting. A graduate degree is required. Excellent communication skills, both written and verbal, are essential, along with strong problem-solving abilities. You should be able to work independently and in a team environment, managing your time efficiently. A positive attitude and a willingness to learn are also important to thrive in this role.

We are looking for enthusiastic General Graduates to join as Sales Representatives for promoting industrial equipment and chemicals across factory sectors in West Bengal. Comprehensive technical training will be provided.

Solar Sales Representative Australian MarketSalary + Attractive CommissionAbout the RoleWe are looking for a motivated and target-driven Solar Sales Representative to promote and sell solar energy solutions for the Australian market. This role offers strong earning potential, flexible work arrangements, and the opportunity to grow with a fast-expanding renewable energy business.You will be responsible for engaging with customers, closing solar sales, and supporting the end-to-end sales process while working closely with internal installation teams.Key Responsibilities* Generate, qualify, and close solar sales leads for the Australian market* Conduct customer consultations via phone/video calls* Explain solar products, pricing, and benefits to customers* Prepare and present solar proposals and quotations* Follow up with leads to achieve sales targets* Coordinate with installation teams for smooth order execution* Maintain accurate sales records and customer data* Identify upselling and cross-selling opportunitiesRequirements* Experience in solar sales or energy sales (preferred)* Understanding of the Australian solar market is an advantage* Strong communication, persuasion, and negotiation skills* Self-motivated and results-oriented approach* Ability to work independently in a remote or hybrid setupCompensation & Benefits* Performance-based incentives with strong earning potential* Flexible work-from-home / hybrid work model* Long-term growth opportunities in the renewable energy sectorWhy Join Us?* Work in the fast-growing solar and renewable energy industry* Earn competitive commissions based on performance* Build long-term career growth in an international market

- Identify and qualify leads: Responsible for researching and identifying potential leads through various channels such as cold calling, email campaigns, and networking events.- Build and maintain relationships with potential clients: Engage with leads to understand their needs and build rapport to convert them into qualified sales opportunities.- Conduct product demos and presentations: Showcase the company's products or services to prospective clients to demonstrate their value and benefits.- Collaborate with sales team: Work closely with the sales team to hand off qualified leads and provide necessary information to support the sales process.- Meet and exceed sales targets: Set and achieve sales goals to contribute to the overall growth and success of the business.- Excellent communication skills: Ability to effectively communicate with potential clients through various channels such as phone calls, emails, and in-person meetings.- Strong sales acumen: Demonstrated ability to understand customer needs, overcome objections, and close deals effectively.- Goal-oriented mindset: Motivated to achieve and exceed sales targets, with a focus on driving revenue and business growth.- Proven track record in sales: Previous experience in sales or lead generation, with a track record of meeting or exceeding sales targets.

We're looking for a motivated & accountable Representative who actively seeks out and engages prospective customers. The ideal candidate will possess a deep understanding of the sales process, relationship building, and providing solutions on the query. They will be responsible for achieving solutions provided within specific time limit and developing a comprehensive understanding of our products and services. The role requires both independent initiative and teamwork to drive success.We are seeking candidates who are willing to commit for excellence with us minimum 2 yrs.Wellness Vibe is a company that believes in the therapeutic powers of music and sound. We promote the philosophy of being in Synergy and Flow with the Universe and offer a powerful technology called 'power brain' for prosperity and well-being. Our therapies combine modern technology with ancient healing methods to help people lead prosperous and enriched lives.

Handling customer complaints. Dealing with unhappy customers and handling complaints is an almost inescapable duty of many customer service employees.

Job DescriptionWe are looking for a Product Representative engineer to join our team DDS International. This role involves acquiring new clients through our online channels such as Indiamart & other Social media platforms and driving business growth, building relationships with customers. Identifying leads, pitching products or services, and ensuring client satisfaction will be the main responsibility. Key Responsibilities:* Identify and engage in new business opportunities through various channels.* Present, promote, and sell products or services to potential customers effectively.* Prepare engaging presentations to highlight product benefits.* Maintain a record of activities and ensure timely follow-ups.* Manage enquiries from Indiamart and other channels such as website and social media.Job Requirements:The minimum qualification for this role is B.tech in electronics and communication or equivalent and Experience Range 0-1year. Strong communication skills, customer-centric approach, and ability to close deals are important for this profile.

Hiring for 50 Customer Service Representative Jobs in Mumbai for Freshers,Required Educational Qualification is : 12th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, LLB, MBBS, BVSC, Other Bachelor Degree, Post Graduate Diploma, M.A, M.Arch, M.C.A, M.B.A/PGDM, M.Com, M.Ed, M.Pharma, M.Sc, M.Tech, MSW, MVSC, Any Master Degree with Good knowledge in Customer Relationship, Outbound Calling, Desktop Support, Internal Communication, Customer Service, Customer Support, Voice Process, Technical Services, Inbound, Outbound Sales, English Language, Inbound Process, Inbound Voice Process, Customer Calling, Good Communication etc.

Company: Total ShapeLocation: Remote (Work from Home)Salary: $1,000 $1,300 USD per month (depending on experience)Position Overview:Were looking for a dedicated Technical Support Representative (Non-Voice) to assist customers via chat, email, and support tickets. The ideal candidate is tech-savvy, patient, and committed to resolving issues efficiently while maintaining a positive tone and accurate communication.Responsibilities:Respond to customer inquiries via email and chat in a professional, timely mannerTroubleshoot and resolve technical issues related to website access, subscriptions, and user accountsGuide users through processes step-by-step with clear instructionsEscalate unresolved issues to the appropriate internal teamsMaintain accurate records of support interactionsContribute to the development of help center articles and internal documentationRequirements:Excellent written English with a friendly, professional tonePrevious experience in technical support or customer service (non-voice preferred)Strong problem-solving skills and attention to detailAbility to handle multiple conversations and prioritize effectivelyFamiliarity with tools such as Zendesk, Intercom, or Freshdesk is a plusComfortable using and explaining web-based platforms and basic troubleshooting stepsWhy Join Total Shape?Fully remote role with flexible schedulingCompetitive monthly compensationSupportive and collaborative remote teamOpportunities for advancement and skills developmentTo apply, please follow these instructions:Search on Google for Total Shape then go to our Jobs page from the homepage. This is a test to see how well you follow instructions, given that hundreds of applicants are competing for the position.Once you reach the Jobs page, fill out the Google Form there. Upload the CV in PDF format using the Google Form.We will contact you if we believe youre a good fit. But if you get no response within two (2) weeks, feel free to follow up by sending an email to our careers email with the subject line in this format: Position Applied For - Total Shape.*** Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for.We will not reply to messages sent to our social media accounts about job applications -- all communications from us will only be sent via email.If you don't receive a message, please feel free to reapply after 6 months to another opening suitable for you in our company. ***

Answering customer inquiries via phone, email, chat, or in-personProviding clear, polite, and professional responsesExplaining product features, services, and policiesHandling complaints and resolving issues efficientlyTroubleshooting technical problems or order issuesEscalating complex cases to the appropriate department when neededAssisting with placing, tracking, or canceling ordersHelping customers manage their accounts or subscriptionsWhatsapp HR +91 9883241041Processing returns, refunds, and exchanges

Job Title : Field Sales RepresentativeLocation- JaipurExperience - 13 years of experience in field sales .Preferably in industrial equipment, food & beverage machinery, or plumbing products.Job Purpose:To drive sales and business growth by visiting potential and existing customers, promoting our beer & coffee dispensing equipment and commercial/plumbing fittings, and ensuring customer satisfaction through product knowledge and service coordination.Key Responsibilities:1. Identify, visit, and develop relationships with potential clients including breweries, cafes, restaurants, hotels, bars, and distributors.2. Present and demonstrate beer & coffee dispensing equipment and plumbing fittings to prospective customers.3. Understand client requirements and recommend suitable products/solutions.4. Negotiate terms of sales and close deals in line with company guidelines.5. Maintain regular contact with existing customers to ensure repeat business and referrals.6. Coordinate with internal teams (technical, installation, and aftersales) to ensure timely delivery and service.7. Achieve assigned sales targets within the designated territory.8. Collect market feedback and share insights on competitor activity, pricing, and customer needs.9. Maintain accurate records of sales visits, inquiries, and quotations in the CRM system.10. Represent the company at trade shows, exhibitions, and promotional events when required.Required Skills & Competencies:Strong communication, negotiation, and interpersonal skills.Ability to explain technical products in a clear, customer-friendly manner.Self-motivated and target-oriented.Good time management and territory planning skills.Basic understanding of mechanical/plumbing equipment is an advantage.Qualifications:Bachelors degree in Business, Marketing, Mechanical Engineering, or related field (preferred).Must have a valid driving license and willingness to travel extensively.

Able to handle the customer call and provide accurate solutionResolve disputes and customer queries* to maintain strong client relationships.Ensure SLA adherence* and compliance with company/client policies.Prepare MIS reports* (daily/weekly/monthly) on performance.

Empathy. An empathetic listener understands and can share the customer's feelings. ...Communication. ...Patience. ...Problem solving. ...Active listening. ...Reframing ability. ...Time management. ...Adaptability

We are looking for a Customer Care Representative to handle customer inquiries, provide product information, resolve issues, and ensure customer satisfaction. The ideal candidate will have excellent communication skills, both verbal and written, as well as a customer-focused approach.Responsibilities:- Handle inbound and outbound customer calls in a professional manner- Provide product information and technical support- Resolve customer complaints and issues in a timely manner- Maintain accurate records of customer interactions

Job Title: Customer Support Executive ERP Solutions (Females Preferred)Job Summary:We are looking for a Customer Support Executive to provide professional support to customers using our ERP solution. The role involves assisting customers, conducting product demos, and training sales teams to ensure smooth adoption and usage of the ERP system.Key Responsibilities:Customer SupportHandle customer queries related to ERP solutions.Troubleshoot and resolve technical/user issues promptly.Provide ongoing assistance to ensure customer satisfaction.Product DemonstrationsConduct ERP product demos for clients and prospects.Highlight key features, benefits, and use cases.Sales Team EnablementTrain sales representatives on ERP product features.Ensure sales teams can confidently pitch the ERP solution.Knowledge ManagementStay updated with ERP product knowledge and industry practices.Use research tools (Google search, documentation) to provide best solutions.Requirements:2.5 - 4 years of experience in ERP/customer support roles.Strong communication and presentation skills.Ability to conduct demos and training sessions.Problem-solving and analytical mindset.Presentable and customer-oriented personality.

Company: Total ShapeLocation: Remote (Work from Home)Salary: $1,000 $1,300 USD per month (depending on experience)Position Overview:Were looking for a dedicated Technical Support Representative (Non-Voice) to assist customers via chat, email, and support tickets. The ideal candidate is tech-savvy, patient, and committed to resolving issues efficiently while maintaining a positive tone and accurate communication.Responsibilities:Respond to customer inquiries via email and chat in a professional, timely mannerTroubleshoot and resolve technical issues related to website access, subscriptions, and user accountsGuide users through processes step-by-step with clear instructionsEscalate unresolved issues to the appropriate internal teamsMaintain accurate records of support interactionsContribute to the development of help center articles and internal documentationRequirements:Excellent written English with a friendly, professional tonePrevious experience in technical support or customer service (non-voice preferred)Strong problem-solving skills and attention to detailAbility to handle multiple conversations and prioritize effectivelyFamiliarity with tools such as Zendesk, Intercom, or Freshdesk is a plusComfortable using and explaining web-based platforms and basic troubleshooting stepsWhy Join Total Shape?Fully remote role with flexible schedulingCompetitive monthly compensationSupportive and collaborative remote teamOpportunities for advancement and skills developmentTo apply, please follow these instructions:Search on Google for Total Shape then go to our Jobs page from the homepage. This is a test to see how well you follow instructions, given that hundreds of applicants are competing for the position.Once you reach the Jobs page, fill out the Google Form there. Upload the CV in PDF format using the Google Form.We will contact you if we believe youre a good fit. But if you get no response within two (2) weeks, feel free to follow up by sending an email to our careers email with the subject line in this format: Position Applied For - Total Shape.*** Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for.We will not reply to messages sent to our social media accounts about job applications -- all communications from us will only be sent via email.If you don't receive a message, please feel free to reapply after 6 months to another opening suitable for you in our company. ***