Array ( [0] => support-engineer [1] => thiruvananthapuram ) Support Engineer Jobs in Thiruvananthapuram,Engineering Coordination Job Vacancies in Thiruvananthapuram Kerala
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Support Engineer Job Vacancies in Thiruvananthapuram

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Openings For Customer Service Associate || Freshers & Experienced

Flysky Job Solutions

Customer Management Customer Support Passenger Handling Airport Passenger Service Associate Passenger Service Executive Guest Handling Guest Service Manager Help Desk Operations Help Desk Engineer Help Desk Coordinator IT Help Desk Coordinator
We have vacant of 35 Urgent Hiring For Customer Service Associate Jobs in Bangalore, Coimbatore, Guntur, Trivandrum/Thiruvananthapuram, Nagpur, Jamnagar, Kolkata, Jaipur, Guwahati, Bhubaneswar, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS Skill Customer Management, Customer Support, Passenger Handling, Airport Passenger Service Associate, Passenger Service Executive, Guest Handling, Guest Service Manager, Help Desk Operations, Help Desk Engineer, Help Desk Coordinator, IT Help Desk Coordinator etc.
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L1 Technical Support Engineer

Railwire

  • 0 - 1 yrs
  • Thiruvananthapuram
Troubleshooting Skills Technical Support
Need basic networking skills , ability to troubleshoot and need to handle customer queries and technical issues.
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Customer Support Service Engineer

Hitachi Payment Services

Service Engineer Customer Support Engineer
Key Areas of Responsibility -- Customer Support Engineer ( CSE) The Customer Support Engineer (CSE) is the owner of customer incidents as assigned. The Customer Support Engineer will make repairs and replace components.The Customer Support Engineer will also assist in site feasibility, Pre staging of equipment if needed. The Customer Support Engineer will also perform required modular swapping, unit replacements and perform preventative maintenance services.The Customer Support Engineer responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, Regional manager, or Helpdesk.The Customer Support Engineer will have ownership of the customer problems or incidents until the situation has been resolved to the customer--s satisfaction and/or within the parameters of the agreed upon Service Level Agreement (SLA).Submission of documentation namely TRF, Installation documents, Chargeable call Slips and Faulty Tags.Willing to visit other locations if need arises for supportCustomer Relations/Customer SatisfactionBuild working relationships with customers and develop informal communication channels with customer account at the local level (i.e. Branch, Store or office).Responsible for ownership of all customer issues/needs that are voiced or observed and acts appropriately.Understands and performs the various customer Service Level Agreement (SLA) requirements and elevates or escalates issues when appropriate, and/or according to established procedures.Communicates to all levels - Service/Installation Coordinator/Project team/RMs/Customer/Helpdesk/SCM/TRC/Kitting team, throughout the entire service activity.Represents HPY in a manner that reflects positively on the image and reputation of the companyInstallation and set-up of hardware, hardware modifications and support SLM/FLM calls Performs periodic preventative maintenance on assigned products Diagnoses problems, makes repairs
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Pre-Sales Engineer

Keralavision Broadband Ltd

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Thiruvananthapuram
Good Communication Skill Presales Engineer Technical Consultant Technical Support
1. Engage with customers and prospects during the pre-sales process to understand their technical requirements.2. Work closely with sales account managers to develop and deliver technicalpresentations, product demonstrations, proof of concepts, and other technical content.3. Serve as a technical expert on company products and solutions, providing guidance and support to customers and prospects.4. Develop and maintain in-depth knowledge of competitor products and solutions.5. Collaborate with cross-functional teams to ensure successful project delivery.6. Collecting customer requirements and identifying potential problems that may arise with the product or service.7. Identifying potential clients for the companys products or services, then contacting them to determine interest in a purchase.8. Consulting with customers to determine their needs and preferences to help them select the right products or services for their needs.9. Preparing proposals for new projects and negotiating prices with clients or other parties involved in the project.10. Conducting feasibility analysis and tests to determine if products or services meet quality standards and SLA.Required Skill and Qualifications.1. Bachelors degree in computer science, engineering, or related field.2. CCNA/CCNP certifications are preferred.3. 2+ years experience in a pre-sales engineering or technical consulting role.4. Experience with networking solutions and infrastructure.5. Ability to understand complex technical problems and explain solutions in simple terms.6. Excellent verbal and written communication skills7. Strong presentation skills
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L1 Remote Support Engineer

Bluberry Media

  • 2 - 4 yrs
  • Sasthamangalam Thiruvananthapuram
Troubleshooting Skills Network Administrator Support Assistant Desktop Support Engineer MS Office Package IT Helpdesk Work From Home
- Help customers through a series of actions, via either phone, email or chat, until resolution- Diagnose and troubleshoot technical issues, including account setup and network configuration- Properly escalate unresolved issues to appropriate internal teams- Ensure all issues are properly logged in Bluberry Media's Helpdesk Portal.- Prioritize and manage several open issues at one time- Document solutions in the form of notes and manuals- Should be flexible with shifts- Excellent communication skills in English both verbal and written- Good knowledge of network, Windows & Mac- Server/workstation Operating Systems, Printer and Scanner Installation and AD management- 2 to 3 years of experience in L1-Helpdesk / L1- Remote support- Proven work experience as an L1 Technical Support Engineer or IT Helpdesk Technician or similar role- Experience in helpdesk ticketing tool or any other service management tool- Good knowledge of current network hardware, protocols, and standards- Certifications in mainstream vendor technologies will an advantage (eg: MCITP)- Working knowledge of Outlook configuration and MS 365.
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Desktop Engineer L1

ONN Enterprises

Hardware Networking Desktop Support Windows Troubleshooting Desktop Administration Outlook Configuration Antivirus Management Printer Troubleshooting System Support Computer Hardware Desktop Engineer L1
Laptop and Desktop installation & support, Email configuration and backup, Network issue, Printer installation and problem solving, Internet issue solving, User account creation for Active Directory, Exchange Mailboxes and VPN and remote dial-in users
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Computer Hardware & Networking Engineer

GIOS IT Services

  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Thiruvananthapuram
Networking Computer Hardware Network Engineering Desktop Support IT Support Walk in
We have vacant of 3 Computer Hardware Jobs in Thiruvananthapuram, Kerala Experience Required : 1 Year Educational Qualification : B.Sc, B.Tech/B.E, M.C.A, M.Sc, M.Tech Skill Networking,Computer Hardware,Network Engineering,Desktop Support,IT Support etc.
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Computer Service Engineer

IBIZ TECHNOLOGY

  • 1 - 2 yrs
  • 18.0 Lac/Yr
  • Kowdiar Thiruvananthapuram
Laptop Service Engineer Computer Administrator Server Support Engineer
Onsite support for Desktop,Laptop,Workstation,Servers,Storage,etc..
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Infrastructure Engineer

Kvaliteta Systems

  • 2 - 8 yrs
  • Thiruvananthapuram
IT Infrastructure Support
Kvaliteta Systems and Solutions, ITES Company providing a solutions for OPDC, Collaboration Virtualization, Private/Public Clouds Systems & Network Management and Monitoring Platforms is hiring a suitable candidate for the position of Infrastructure Design Engineer to be part of its Enterprise Solutions Team based at Trivandrum Technopark Campus.Experience: 2 - 5 YearsEducation : Minimum Bachelor Degree in CS /ITLocation : Technopark, Trivandrum (Work from Office only)Preferred skills NetworkingExperienced on LAN, WAN, SD-WAN, Datacenter and Campus Networking, Fabric Switches, Wireless, Mobility and Firewall solutions. Understanding of Load balancer/Application Delivery Controllers, WAN Optimization, Zero Trust Solutions Server, Storage & VirtualizationExperienced on Server virtualization and components for all tiers of Servers, Storage and Backup. Design/Implementation knowledge on SAN/NAS, Data Replication and DR implementations CloudExperienced in Cloud Computing solutions with experiences in design, implementation, and operation of IaaS, PaaS platform for various type of Public and Private Cloud. Knowledge in Open stack platform will be an advantage CertificationsNetwork Associate Level CertifiedArchitect Level Certification on a cloud platform
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Server Engineer

Sky Wings Job Consultancy

  • 2 - 3 yrs
  • 3.3 Lac/Yr
  • Thiruvananthapuram
Server and Building Active Directory Support SQL Developer Web Server Walk in
Minimum 2 year experience in hardware server and building pcactive directory experienceSQL and web serverMS windows server
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Computer Hardware & Networking Engineer

GIOS IT Services

Networking Computer Hardware Network Engineering Desktop Support IT Support Helpdesk Network Installation Walk in
Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.Performing disaster recovery operations and data backups when required.Protecting data, software, and hardware by coordinating, planning, and implementing network security measures.Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.Replacing faulty network hardware components when required.Maintaining, configuring, and monitoring virus protection software and email applications.Monitoring network performance to determine if adjustments need to be made.Conferring with network users about solving existing system problems.Operating master consoles to monitor the performance of networks and computer systems.Coordinating computer network access and use.Designing, configuring, and testing networking software, computer hardware, and operating system software.Network Engineer Requirements:Bachelor degree in information technology related field of study with a network engineering focus.Strong understanding of network infrastructure and network hardware.Ability to think through problems and visualize solutions.Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.Knowledge of application transport and network infrastructure protocols.Ability to create accurate network diagrams and documentation for design and planning network communication systems.Provides specific detailed information for hardware and software selection.Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.Ability to work with all levels of staff within and outside of IT and outside the organization.A self-starter able to work independently but comfortable working in a team environment.Good analytical and problem-solving
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