Software Support Executive Job Vacancies in Delhi

Candidate should be able to communicate in moderate English and having basic knowledge of Tally Software Training will be provided to selected candidates on LIVE data of GST, TCS, TDS, E-Invoice & E-way bill. Selected candidates will be working on Tally Solutions Pvt Ltd (The company who manufactured Tally Accounting software) voice process to handle PAN India customers.

Job DescriptionProvide technical support for GPS devicesTroubleshoot hardware & software issuesAssist with installation & configuration.Strong knowledge of GPS tracking systems & troubleshooting.Exp. installation, issue resolution.Familiarity with CRM software & ticketing tools.Configuration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf MotivatedCompany Profile:Geotracker Mobile Resources Management Private LtdGeotrackers is a ten year old tech company, offering M2M & IoT solutions like GPS vehicle tracking, to over 500 organizations such as ICICI, DTDC, Pepsi, Delhi & Kolkata Police, Mumbai Airport, etc on pan India basis.A venture by IIT/IIM alumni, we are leading provider of GPS/GPRS based vehicle tracking solutions. Our solutions are in use with blue-chip private sector companies like ICICI Bank, DTDC Courier, Pepsi, Dominoes, Mother Dairy, Nestle etc

Candidate for this job should have detailed knowledge of Tally.ERP9, TallyPrime, Busy software & any other Accounting or HR/Payroll Software and will be responsible for sales, support & implementation of these software in Delhi/NCR. Male Candidates must have their own conveyance ( Bike & Scooty ) & laptop.

Key Responsibilities :* Train, operate, support and testing of ERP software with customer team at customers office.* Conduct research to identify new markets and customer needs.* Interface with the customers/users to train and create an understanding of our software product.* Identify client needs and suggest appropriate products/services* Work at customer site for day to day software implementation, support and operational tasks.* Customize product solutions to increase customer satisfaction* Be the main point of customer contact and troubleshooting* Build long-term trusting relationships with clients* Proactively Identify and handle change requests* Clearly communicate with clientBenefitsComplete training will be given by the companyTravel allowanceInternet facilityLaptop

We need candidate to have support knowledge. We are software company so we need technical sound candidate who have technical knowledge also.

ROLES AND RESPONSIBILITIES:-Responsible for day to day activities, ensuring smooth running of the officeResponsible to make reports and data sheets on Excel. Maintaining the List of all company products. Regular updates of trackers.Maintaining the List of everyday contacts / Company Connects / Courier / Regular Clients.Supporting company leadership and supervising administrative department activities for staff members.Greeting office visitors and directing them to the appropriate persons.Handling basic office tasks, such as filing, delivering mail, answering emails and phone calls, and data entry.Preparing documents, presentation materials, and facilities for meetings.Ordering, storing and distributing office supplies.Directing, reviewing, and optimizing office operations to increase accuracy, productivity, and efficiency and reduce costs.Regular follow-up of all leads & enquiries.Will need to travel and meet all Clients and working team acc. to the requirement.PREFERRED SKILS:- Good communication & Interpersonal Skills Good time management and organizational skills Strong analytical and problem-solving skills Familiarity with office technology and equipment, including computers, scanners, printers, phone systems, etc. Desire to work as a team with a results driven approach Should have a good knowledge of Advance Excel. Should be able to draft & send effective Business Mails. Should be able to multi task.

Job DescriptionProvide technical support for GPS devicesTroubleshoot hardware & software issuesAssist with installation & configuration.Strong knowledge of GPS tracking systems & troubleshooting.Exp. installation, issue resolution.Familiarity with CRM software & ticketing tools.Configuration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf MotivatedCompany Profile:Geotracker Mobile Resources Management Private LtdGeotrackers is a ten year old tech company, offering M2M & IoT solutions like GPS vehicle tracking, to over 500 organizations such as ICICI, DTDC, Pepsi, Delhi & Kolkata Police, Mumbai Airport, etc on pan India basis.A venture by IIT/IIM alumni, we are leading provider of GPS/GPRS based vehicle tracking solutions. Our solutions are in use with blue-chip private sector companies like ICICI Bank, DTDC Courier, Pepsi, Dominoes, Mother Dairy, Nestle etc