Software Support Executive Graduate Experience Jobs in Ahmedabad

IT Executive for a Stock Market Company.Daily BOD, EOD ProcessManaging Local and Colocation Servers,Managing Local Network,Managing External Networks and Leased Lines,Cyber Audit Related Word,Set up and Maintenance of Devices,Such Other Work as required

We are looking for candidates who can join our CRM Implementation & Support team who has experience of 1 - 3 years in the same.The Profile would be :-- Ensuring absolute success of each DaeBuild CRM Implementation.- Ensuring absolute satisfaction and happiness of each customer by offering the best functional and technical support.- QA Testing on the Implementation.- Online and Onsite Software Training.- Hand holding the clients.- Online and Onsite Technical support which includes resolving client queries, troubleshooting errors, and ensuring absolute customer satisfaction.- Upgradations of the software versions.- Work closely with development team during Software Development Cycle.- Responsible for Manual Testing using latest Techniques and Methodologies and ensure that all products are of very high quality.- Responsible for logging defects and tracking them to closure. Ensuring absolute success of each DaeBuild CRM Implementation.

We have vacant of 2 Accounts Executive Jobs in Ahmedabad, Experience Required : 1 Year Educational Qualification : Higher Secondary, B.Com Skill Accounts Reconciliation,Accounts Finalisation,GST,Tally Software,Tax Returns,TDS Return,Tally GST,Banking Finance,GST Return,Accounts,Tally Accountant,Email Writing,Email Support,Communication,Director,follow up,Microsoft Excel,Tally,Taxation,Bookkeeping,Purchase Accounting,Account Payable,Account Receivable,Finance,TDS,Bank Reconciliation,Tally ERP,Accounting Software,Invoice Processing,Vendor Payments,Journal Entries,Balance Sheet,Sales Entry,Purchase Entry,Annual Reports etc.

We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers end customer. you will diagnose and troubleshoot software problems and help our customers on resolution of their problem.Technical Support Engineer responsibilities include resolving technical application issues, debugging the application flow, explain the proper flow to our end client & configuring the system. You will contact clients via phone and/or provide clear, written instructions and technical manuals on the problem raised by end customer.To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. If youre naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, wed like to meet you.Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.ResponsibilitiesResearch and identify solutions to software issuesDiagnose and troubleshoot technical issuesAsk customers targeted questions to quickly understand the root of the problemTrack issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teamsProvide prompt and accurate feedback to customersRefer to internal database or external resources to provide accurate tech solutionsEnsure all issues are properly loggedPrioritize and manage several open issues at one timeFollow up with clients to ensure their IT systems are fully functional after troubleshootingPrepare accurate and timely reportsDocument technical knowledge in the form of notes and manualsMaintain jovial relationships with clients