We are looking for a dedicated Information Technology Associate to support our technical team in Gomti Nagar, Lucknow. The ideal candidate should have a strong foundation in IT and be ready to help with various technology needs, providing an opportunity to grow in the field.Key Responsibilities:1. Technical Support: Assist staff with hardware and software issues, ensuring minimal disruption to work. This involves troubleshooting problems and providing effective solutions.2. System Maintenance: Help maintain computer systems, including regular updates and backups, to ensure smooth operation and security.3. Network Management: Support daily network operations and monitor system performance. Respond to alerts, and assist in resolving connectivity issues.4. Installation and Configuration: Aid in the setup of new hardware and software, ensuring that all IT equipment is configured correctly for user needs.5. Documentation: Keep accurate records of IT issues and solutions, contributing to knowledge management within the team.Required Skills and Expectations:Candidates should be male and possess an ITI certification with at least 1 year of relevant experience. Strong problem-solving skills and a basic understanding of computer systems, networking, and troubleshooting techniques are essential. Candidates should have good communication skills to interact effectively with team members and staff. Reliability, attention to detail, and a proactive attitude towards learning new technologies are highly valued.