- key responsibilities:
1. hardware networking: responsible for setting up and maintaining computer networks within the organization, ensuring smooth communication between devices.
2. software installation: installing and configuring software programs on computers and ensuring they work correctly to meet the organization's needs.
3. computer hardware: troubleshooting and repairing computer hardware issues, such as faulty components or peripherals, to ensure all systems are running efficiently.
4. network troubleshooting: identifying and resolving network issues, such as slow internet connections or dropped connections, to ensure uninterrupted network services.
5. laptop support: providing technical support for laptops used within the organization, including troubleshooting hardware and software issues.
- required skills and expectations:
1. solid understanding of hardware networking concepts and protocols.
2. proficiency in software installation and configuration processes.
3. in-depth knowledge of computer hardware components and their functions.
4. ability to troubleshoot network issues efficiently and effectively.
5. experience in providing technical support for laptops, including diagnosing and resolving hardware and software problems.
6. a bachelor's degree in a related field and 6-10 years of relevant work experience.