Software Installation Job Vacancies in Gurgaon

Hi,Male Engineer required for Gurgaon Location for Laptop & Desktop repairing and services. He has knowledge of troubleshooting, Part replacement, Software installation, MB repairing. If required visit at client end to do the service of laptop and desktop.

Join our dynamic IT team and play a vital role in supporting the technology needs of students, faculty, and staff at top US-Based Universities. As an IT Helpdesk Support Agent, youll be the first point of contact for resolving technical issues, ensuring seamless access to academic resources, and empowering our campus community to leverage technology for learning, teaching, and research.Key ResponsibilitiesFirst-Line Support:Provide timely, courteous, and effective technical assistance via phone, email, chat, walk-ins, and ticketing systems (e.g., ServiceNow, Jira).Troubleshoot hardware (laptops, desktops, printers, peripherals), software (OS, Office 365, LMS), network (Wi-Fi, VPN), and account (email, SSO) issues.Academic Technology Support:Assist with learning tools (Canvas, Blackboard, Zoom), lecture-capture systems, classroom AV equipment, and specialized academic software.Guide users on accessing online libraries, research databases, and university portals.Account & Access Management:Reset passwords, manage multi-factor authentication (MFA), and resolve account lockouts for student/faculty/staff systems (e.g., Active Directory, Azure AD).Educate users on security best practices (phishing, data protection).Hardware Setup & Maintenance:Configure university-owned devices (laptops, tablets).Perform basic repairs, coordinate advanced repairs with vendors, and manage loaner equipment.Documentation & Knowledge Sharing:Document solutions in the knowledge base for recurring issues.Contribute to user guides and FAQs for common campus tech tools.Campus-Specific Systems:Support university applications (student information systems, housing portals, campus card systems).Assist with event tech (conferences, graduations) and lab/reservation systems.Collaboration:Escalate complex issues to Tier 2/3 teams or specialized units (Networking, Infosec).Partner with academic departments and administrative offices on tech needs.QualificationsRequired:High school diploma or equivalent; current enrollment in a degree program (if student role).1+ years of IT support experience (or equivalent technical coursework/certifications).Proficiency in:Windows/macOS troubleshooting.Microsoft 365 Suite (Outlook, Teams, OneDrive).Basic network concepts (TCP/IP, DNS, Wi-Fi).Exceptional customer service, communication (written/verbal), and problem-solving skills.Ability to explain technical concepts to non-technical users.Patience and adaptability in a diverse, fast-paced academic environment.Preferred:Associates/Bachelors degree in IT, Computer Science, or related field.Experience in higher education IT support.Knowledge of:Learning Management Systems (e.g., Canvas, Moodle).ITIL fundamentals or ticketing systems (ServiceNow, Zendesk).Mobile device management (MDM) and endpoint security tools.Certifications: CompTIA A+, Microsoft 365 Fundamentals, ITILv4.Working EnvironmentOn-campus role with potential for hybrid/remote support (specify if applicable).Flexible hours, including evenings/weekends during peak academic periods (e.g., orientation, finals).Fast-paced, collaborative setting with interactions across diverse university groups.Why Join Us?Contribute directly to student success and faculty innovation.Access to professional development, tuition benefits, and tech training.Collaborative culture within a mission-driven academic community.To Apply:Submit your resume and cover letter. Highlight your experience in customer-centric technical support and interest in higher education.Job Type: Full-timePay: 22,000.00 - 25,000.00 per monthWork Location: In personExpected Start Date: 21/07/2025

Job Title: Site Coordinator Location: GurgaonCompensation: Up to 25kExperience Required:1-3 yearsIndustry: Internet Service Provider (ISP)Employment Type: Full-TimeJob Summary:We are seeking a proactive Site Coordinator to manage and oversee administrative and operational support at our ISP field sites. This role plays a key part in ensuring smooth coordination between technical teams, vendors, and central functions to support fiber rollout, installation, and maintenance operations.Key Responsibilities:Coordinate day-to-day activities at the site related to fiber deployment, installation, or maintenance.Track material deliveries, consumption, and returns; maintain accurate records.Manage attendance of field technicians and contractors; verify timesheets.Facilitate vendor coordination, permit documentation, and on-site compliance checks.Act as a liaison between site engineers, vendors, and the central operations team.Maintain site documentation, including work orders, issue logs, and handover reports.Monitor local safety, ensure basic compliance, and escalate site issues as needed.Support audits and reporting requirements as assigned by regional operations.Qualifications:Graduate in any discipline; preference for candidates with administration or telecom background.25 years of experience in field coordination or site administration (ISP/Telecom preferred).Familiar with fiber rollout projects (FTTH/FTTB/Backbone).Proficient in MS Office, especially Excel and basic reporting tools.Strong organizational and communication skills.

Support endpoint security standards (antivirus/firewall/patching/two-factor authentication)Work with the executive team to perform computer upgrades and migrationsDocument and define executive support best practicesOwn and drive IT projects and deliverables for the teamParticipate in interviewing, training and mentoring team membersAs CIO, responsible for overseeing the overall information systemsfunction for a school or VP AreaConfirm all meeting, teleconferences, travel arrangementsOrder supplies, equipment and handle deliveriesAssist with various requests by SVPManage office facilities which includes reaching out to vendors to address issues

Required Engineer for Laptop and desktop repairing and installation in Gurgaon.