Service Desk Coordinator Jobs

We are seeking an experienced Sales Coordinator to join our team in Raipur, Chhattisgarh. The ideal candidate will have a strong background in sales support and will be responsible for ensuring the smooth operation of our sales processes.Key Responsibilities:1. **Sales Support**: Assist the sales team by preparing sales proposals, tracking orders, and managing client communications to ensure timely responses and follow-ups.2. **Data Management**: Maintain and update sales databases accurately, including tracking sales performance, customer information, and inventory levels to support strategic decisions.3. **Coordination**: Collaborate with different departments such as marketing, logistics, and finance to streamline processes and ensure the delivery of products and services.4. **Reporting**: Prepare regular reports on sales activities, goals, and forecasts to help the management analyze performance and identify areas for improvement.5. **Customer Service**: Address customer inquiries and resolve issues effectively, ensuring a high level of satisfaction to build long-term relationships.Required Skills and Expectations:Candidates should have at least 6 years of experience in sales coordination or a related field. A graduate degree is required, and proficiency in Microsoft Office and CRM software is essential. The ability to communicate clearly and build strong relationships is crucial. Strong organizational and multitasking skills, along with attention to detail, are key for managing various tasks and meeting deadlines. A proactive attitude and the ability to work independently and as part of a team are highly valued.

Job Title: Sales Coordinator Experience: 1-3 years of experience in sales coordination/back office (Freshers can apply)Location: Ahmedabad Roles & Responsibilities:-1. Prepare and send quotations, proposals, and invoices to clientsProcess sales orders and ensure timely execution.2. Coordinate with the sales team and customers for order updatesMaintain and update customer database and sales records.3. Support the field sales team with required documents and information.4. Ensure proper documentation and filing of all sales-related data.Skills:-1. Good knowledge of MS Excel, Word, and email communication2. Strong coordination and communication skills3. Attention to detail and accuracy4. Basic understanding of sales processes5. Ability to handle multiple tasks efficientlyQualifications:-Graduate (B.Com, BBA, or any relevant field)Preferred Skills:-1. Experience in CRM/ERP software.2. Customer handling experience.Key Performance Indicators (KPIs):-1. Accuracy of quotations and order processing2. Timely response to clients and sales team3. Order execution efficiency4. Customer satisfaction and follow-up success5. Proper maintenance of records and reports

Job Description for Service CoordinatorAssessing clients' needs of work.Overseeing the required things to be informed and collected from client regarding work. Explaining to clients how our solutions can resolve their issues. Resolving issues that arise concerning the problems and timely resolution.Answering phone calls and emails.Scheduling appointments for site visit of engineers for clientsMaintaining and tracking day to day clients' service recordsUpdating daily dispatch, e-mails and AMC book in excel. Staying current on new services we develop.Evaluating our services and helping to identify areas of improvement

supports the sales team by managing administrative tasks, processing orders, maintaining CRM data, and liaising between clients and departments to ensure efficient, smooth operations. Lead generation.

We are looking for a Human Resource Executive based in Ghatkopar West to help manage our HR functions and support the company's growth. The ideal candidate will play a key role in various HR processes and contribute positively to our work environment.**Key Responsibilities:**- **Recruitment and Onboarding:** Assist in attracting, interviewing, and hiring new employees. Ensure a smooth onboarding process for new hires to help them integrate into the company.- **Employee Relations:** Act as a point of contact for employees regarding any HR-related queries or issues. Foster a positive work environment by promoting open communication.- **Performance Management:** Support the performance appraisal process by helping managers set goals and evaluate employee performance, ensuring alignment with the companys objectives.- **Training and Development:** Identify training needs within the organization and coordinate programs to enhance employee skills and knowledge.- **Payroll and Benefits Administration:** Assist in managing payroll processes and employee benefits inquiries, ensuring accuracy and timely processing.- **Compliance and Record Keeping:** Ensure all HR policies and practices comply with local labor laws. Maintain employee records accurately and confidentially.**Required Skills and Expectations:**Candidates should have a degree in B.A, B.B.A, or B.Com and possess 1 to 5 years of experience in HR roles. Strong communication and interpersonal skills are essential to effectively interact with employees at all levels. Proficiency in HR software and Microsoft Office is expected. The ideal candidate should be organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment. A proactive attitude and a commitment to continuous improvement in HR practices will be highly valued.

The candidates must have skills to do marketing and convert the leads as admissions for all the civil services exam like UPSC KPSC SSC IBPS RRB JE ALP etc. And also to coordinate with the front desk executives for better achievement

We are looking for a dedicated Help Desk Coordinator to join our team in Chandigarh Road. The ideal candidate will play a key role in ensuring smooth communication and support between our technical team and users.**Key Responsibilities:**- **Manage Help Desk Operations:** You will oversee daily help desk tasks, ensuring that all user inquiries and issues are recorded and addressed promptly.- **Provide Technical Support:** Assist users with troubleshooting basic technical problems, helping them resolve issues efficiently and effectively.- **Coordinate User Requests:** You will be responsible for prioritizing and coordinating user requests, ensuring that urgent issues are addressed in a timely manner.- **Maintain Documentation:** Keep accurate records of user interactions, problems, and solutions to improve future support processes.- **Collaborate with Team Members:** Work closely with IT staff and other departments to escalate issues that require advanced technical expertise.**Required Skills and Expectations:**Candidates should have 1 to 3 years of experience in a help desk or customer support role. A completed 12th-grade education is essential. You should possess strong communication skills, both verbal and written, to assist users effectively. Attention to detail is crucial, as is the ability to manage multiple tasks at once. Problem-solving skills and a positive attitude toward assisting others are vital. We seek a female candidate who is ready to work from our office and contribute to a collaborative environment.

Job description:Position: Service CoordinatorCompany: Poona Air TechnologiesLocation: Bhosari, PuneDepartment: Service & OperationsCompany OverviewPoona Air Technologies is engaged in providing industrial compressed air solutions, pneumatic systems, and related service support to manufacturing and engineering industries. The company is committed to delivering reliable equipment performance and prompt after-sales service to its clients.Role SummaryThe Service Coordinator will be responsible for managing service operations, coordinating with service engineers, handling customer service requests, and ensuring timely execution of service activities. The role requires strong coordination, communication, and organizational skills.Key ResponsibilitiesReceive and register service complaints and breakdown calls from customersSchedule and assign service engineers for site visitsCoordinate preventive maintenance schedules with clientsFollow up with customers for service feedback and closure confirmationMaintain service records, call logs, and documentationPrepare service reports, job cards, and invoicesCoordinate with the spare parts and stores department for material availabilityMonitor service engineer attendance and field movementEnsure timely billing and collection follow-ups (if required)Maintain proper communication between customers, engineers, and managementEligibility CriteriaAny Graduate (Commerce / Management preferred)13 years of experience in service coordination / back office / operationsExperience in industrial equipment, pneumatic, compressor, or engineering companies preferredGood communication and customer handling skillsBasic knowledge of MS Excel and documentationKey SkillsService CoordinationCustomer HandlingScheduling & PlanningDocumentation & ReportingTeam CoordinationProblem SolvingJob Types: Full-time, PermanentBenefits:Paid sick timeProvident Fund

Designation :- Sales CoordinatorQualification:- Any Graduation Experience :- 1 Years To 2 YearsSalary:- As Per Interview Gender:- MaleJob Time:- 9 HoursJob Location:- Umbergaon, Gujarat Industry:- Reputed Manufacturing Industry

As a Customer Care Coordinator, you will be responsible for providing exceptional customer service to our clients. Your key responsibilities will include answering customer inquiries via phone, email, and chat, resolving customer complaints, and escalating issues to the appropriate team members for resolution.You will also be expected to maintain accurate records of customer interactions, feedback, and complaints, as well as collaborate with other departments to ensure a seamless customer experience.The ideal candidate for this role should have excellent communication skills, both written and verbal, strong problem-solving abilities, and a customer-focused mindset. Additionally, candidates should be detail-oriented, organized, and able to multitask efficiently in a fast-paced environment.A high school diploma or equivalent is required for this role, and previous customer service experience is preferred but not mandatory. Training will be provided to help you succeed in this role.

As a Sales Coordinator, you will be responsible for supporting the sales team in achieving their targets and ensuring smooth operations. This includes managing communication with clients, preparing sales contracts, maintaining sales records, and coordinating sales activities.Key responsibilities include:- Assisting sales team in preparing sales proposals and presentations to potential clients.- Coordinating with different departments to ensure timely delivery of products/services to clients.- Managing inbound and outbound calls to address customer inquiries and resolve issues promptly.- Maintaining accurate and up-to-date sales records and reports for management review.- Collaborating with marketing team to develop promotional materials and strategies to boost sales.Applicants should have a minimum of 2 years of experience in sales coordination, preferably in a similar industry. A graduate degree is required. Strong communication, organizational, and interpersonal skills are essential. The ideal candidate should be detail-oriented, proactive, and able to work well under pressure. A female candidate is preferred for this role.

The Sales Coordinator will assist the sales team in managing schedules, coordinating sales activities, and maintaining customer relationships. Responsibilities include preparing sales proposals, handling customer inquiries, and updating sales reports. The ideal candidate should have a post-graduate degree, 1-3 years of experience, strong organizational skills, excellent communication abilities, and proficiency in Microsoft Office. The Sales Coordinator should be detail-oriented, able to multitask, and work well in a fast-paced environment.

The Sales Coordinator will be responsible for supporting the sales team and managing various sales-related tasks. This includes coordinating sales activities, preparing sales reports, maintaining customer records, and assisting with customer inquiries.Key responsibilities include:- Coordinating sales activities: The Sales Coordinator will assist the sales team in coordinating various sales activities such as setting up meetings with clients and following up on sales leads.- Preparing sales reports: They will be responsible for preparing and analyzing sales reports to track sales performance and provide insights to the sales team.- Maintaining customer records: The Sales Coordinator will ensure that customer records are updated and accurate to provide excellent customer service.- Assisting with customer inquiries: They will be the point of contact for customer inquiries and will provide timely and accurate information to customers.Required skills and expectations:- 2-4 years of experience in sales coordination- Graduate degree in a relevant field- Strong communication and interpersonal skills- Proficient in MS Office tools such as Excel and PowerPoint- Detail-oriented and organized- Ability to work well in a team and independently- Familiarity with CRM software is a plus.

Key Responsibilities:Coordinate with sales team, clients, and internal departmentsPrepare and share quotations, proposals, and sales documentsFollow up with customers on inquiries, offers, and ordersMaintain sales records, MIS reports, and customer databasesTrack orders from confirmation to dispatch and deliveryCoordinate with accounts for invoicing, payments, and collectionsSupport sales team in achieving monthly and quarterly targetsHandle customer communication via email, phone, and WhatsAppMaintain CRM / Excel sheets and update lead status regularly Skills & Competencies:Good communication & coordination skillsStrong follow-up and organizational abilityProficiency in MS Excel, Word, Email & CRM systemsAbility to multitask and work under pressureCustomer-focused and detail-oriented Preferred Industry Experience:ManufacturingSolar / Power / ElectricalsFMCG / TradingReal Estate / ProjectsB2B Sales environment Working Details:Working Days: 6 days a weekShift: Day shiftReporting to: Sales Manager / Business Head

**Key Responsibilities:**1. Coordinate sales activities: The sales coordinator will be responsible for coordinating and supporting the sales team in their day-to-day activities, ensuring smooth operations and timely responses to customer inquiries.2. Support order processing: The candidate will assist in processing sales orders, tracking shipments, and ensuring timely delivery to customers, maintaining accurate records and documentation.3. Provide customer support: The sales coordinator will handle customer queries, complaints, and requests, providing excellent service and resolving issues to ensure customer satisfaction and loyalty.4. Assist in sales administration: The candidate will help in maintaining sales databases, preparing sales reports, and analyzing sales data to support decision-making and strategic planning.**Required Skills and Expectations:**1. Excellent communication skills: The candidate must have strong verbal and written communication skills to interact effectively with customers, sales team members, and other stakeholders.2. Strong organizational skills: The sales coordinator should be detail-oriented, able to prioritize tasks, and manage multiple responsibilities efficiently.3. Proficiency in Microsoft Office: The candidate must be proficient in using Microsoft Office applications like Word, Excel, and PowerPoint for data analysis, report generation, and communication.4. Experience in retail sales and customer care: A minimum of 6-8 years of experience in retail sales, customer service, or related roles is required to effectively perform the job responsibilities.5. Coordination skills: The candidate should have strong coordination skills to collaborate with internal teams, external partners, and customers to ensure smooth sales operations.

Sell solutions like CCTV, Access Control, Networking, Servers, Firewalls, Wi-Fi Solutions, etc.Understand customer infrastructure needs and work with the technical team for solution designing.Prepare technical proposals, RFP responses, and quotations.Manage full sales cycle from prospecting to closure.Identify companies requiring laptops/desktops/IT equipment on rent.Present rental plans (monthly/yearly) and negotiate pricing.Prepare proposals, quotations, and rental agreements.Coordinate with operations for equipment delivery and pick-up.Daily field visits and client meetings (B2B focus).Identify new market opportunities and generate fresh leads.Maintain CRM, sales pipeline, and reporting.Build strong customer relationships and ensure repeat business.Achieve sales targets across all business segments

Designation:- Sales CoordinatorQualification:- B.Com Or BBAExperience:- Freshers To 1 Years Salary:- As Per Interview Gender:- FemaleJob Location:- Rajkot, Gujarat Industry:-Manufacturing Industry

Designation :- Sales CoordinatorQualification:- Any Graduation Experience :- 1 Years To 2 Years Salary:- 17,000 To 25,000Gender:- Male Or Female Job Time:- 10:00 Am To 06:00 Pm Job Location:- Mumbai, Maharashtra Industry:- Manufacturing Company

Job Responsibilities:Make outbound calls to potential customers for Solar rooftop systems, inverters, batteries & gensetsHandle inbound inquiries from leads generated via ads, website, walk-ins, or referralsExplain product details, pricing, subsidies (if applicable), AMC & warrantyQualify leads and schedule site visits / sales engineer appointmentsFollow up with prospects and maintain lead statusUpdate daily call reports and CRM/Excel sheetsCoordinate with sales & technical team for closures Key Skills Required:Good communication skills (Hindi / English / Punjabi preferred)Basic knowledge or interest in Solar / Power / Electrical productsConvincing & negotiation skillsAbility to handle objections and close leadsComfortable with calling targets Preferred Candidate:Experience in Solar, Electricals, Power backup, Gensets, Inverters, Real Estate, Insurance or B2B/B2C salesLocal market knowledge is an advantage Working Details:Working Days: 6 daysShift: Day shiftIncentives: Attractive performance-based incentives