Service Assurance Jobs

We are looking for a motivated and detail-oriented Claim Associate to join our team in Dharuhera Rewari. This entry-level position is ideal for recent graduates, particularly females, seeking to start their careers in the insurance industry.Key Responsibilities:- Processing Claims: You will be responsible for reviewing and processing insurance claims efficiently, ensuring accuracy in data entry and compliance with company policies.- Customer Communication: Interacting with policyholders to gather necessary information and clarify details about their claims, helping to provide a smooth claims experience.- Documentation Management: Maintain organized records of all claims and related documents, ensuring that all information is easily accessible and up to date.- Problem Resolution: You will investigate any issues or discrepancies related to claims, working to resolve them promptly and effectively.Required Skills and Expectations:Candidates should possess a graduate degree and have a keen attention to detail, ensuring each claim is handled accurately. Strong communication skills are essential for effectively interacting with customers and colleagues. Ideal candidates will be self-motivated, able to work independently, and demonstrate a willingness to learn and grow within the role. A positive attitude and the ability to work in a fast-paced environment are also important. As a full-time position, you should be ready to work from the office in Dharuhera Rewari.

Key Skills:Automotive service operations managementWorkshop and service center administrationCustomer relationship management (CRM)Team leadership and technician supervisionService scheduling and job allocationVehicle diagnostics and troubleshooting knowledgeSpare parts and inventory managementWarranty claim handlingService revenue and profitability managementCustomer complaint resolutionMIS reporting and KPI monitoringKnowledge of DMS (Dealer Management System)Strong communication and interpersonal skillsPreferred Industry: Automobile dealerships, passenger vehicles, commercial vehicles, two-wheelers, EV service centers.Experience: 3-10+ years in automotive service operations with at least 2 years in a supervisory/managerial role.Qualification: Diploma/B.E./B.Tech in Automobile or Mechanical Engineering preferred.

We are seeking a dedicated Service Manager to oversee and improve our service operations in Gurgaon, India. The ideal candidate will ensure customer satisfaction while managing a team effectively and efficiently. This role requires strong leadership and problem-solving skills in a full-time, office-based environment.Key Responsibilities:1. Team Management: Lead and motivate a team of service staff to deliver exceptional customer service, providing training and support to enhance their skills.2. Service Delivery: Monitor the service delivery process to ensure all interactions meet company standards and customer expectations.3. Customer Engagement: Act as a primary point of contact for customer inquiries and complaints, resolving issues promptly and maintaining strong relationships.4. Performance Analysis: Analyze service performance metrics to identify areas for improvement and implement strategies to enhance service quality and efficiency.5. Operational Coordination: Collaborate with other departments to streamline operations, ensuring that service objectives align with overall business goals.Required Skills and Expectations:The ideal candidate will have a bachelor

We are a Assembling Factory of Silent Generator power by Mechanical Engine and AC Electrical Alternators ...we invite candidate for Assembly job, Field Technicians and Service Engineers who can handle customer complaints and repair job at site

We are looking for a dedicated Team Leader in Customer Support to oversee our support team in Mumbai. This role requires effective leadership skills and a passion for helping customers. Key Responsibilities:- Lead the Team: Provide guidance and support to customer support representatives, ensuring they meet performance targets and deliver high-quality service.- Train and Develop Staff: Conduct training sessions for new team members and ongoing training for existing staff, helping them improve their skills and knowledge.- Manage Customer Inquiries: Handle complex customer issues and escalations, ensuring timely and effective resolutions to maintain customer satisfaction.- Monitor Performance: Track team performance metrics, such as response times and resolution rates, to identify areas for improvement and celebrate successes.- Foster a Positive Environment: Create a supportive and motivating atmosphere for the team, encouraging collaboration and open communication.Required Skills and Expectations:- Strong Communication Skills: You should be able to communicate clearly and effectively, both verbally and in writing, with team members and customers.- Problem-Solving Ability: An ability to think critically and find solutions to customer issues quickly and effectively is essential.- Leadership Experience: Previous experience in a leadership role within customer support is a plus, even if its informal leadership.- Customer-Centric Attitude: A genuine passion for providing excellent customer service and a desire to exceed customer expectations are crucial.- Team Player: You should work well with others, support your colleagues, and contribute to the team's overall success.

To manged Customer care about our company products and to resolved question of products and the details of list and to attend weekly Zoom Meeting.

The Electrical Engineer is responsible for the operation, maintenance, troubleshooting, and improvement of electrical systems in the paper mill to ensure safe, continuous, and efficient production.Key ResponsibilitiesElectrical Maintenance & OperationsOperation and maintenance of HT/LT panels, MCCs, PCCs, transformers, and switchgearPreventive, breakdown, and predictive maintenance of motors, drives, and electrical equipmentHandling power distribution systems and load managementAttending emergency breakdowns to minimize production downtimeDrives & AutomationInstallation, operation, and troubleshooting of VFDs/AC drives, soft startersCoordination with instrumentation and automation teams for process control systemsBasic understanding of PLC/DCS systems (interlocks, signals, field wiring)Safety & ComplianceEnsure compliance with electrical safety standards, LOTO, and statutory normsConduct safety inspections and toolbox talksMaintain electrical drawings, SOPs, and safety recordsEnergy & UtilitiesMonitor power consumption and support energy-saving initiativesCoordination with utility departments (boilers, turbines, compressors)Support during shutdowns, startups, and annual maintenance activitiesDocumentation & ReportingMaintain maintenance logs, breakdown reports, and daily shift recordsSpare parts planning and inventory coordinationSupport audits and inspectionsRequired SkillsStrong knowledge of industrial electrical systemsHands-on experience with paper mill machinery (pulping, paper machine, rewinder, utilities preferred)Knowledge of HT/LT safety practicesAbility to read and interpret electrical drawingsGood troubleshooting and teamwork skillsQualificationsB.Tech / Diploma in Electrical Engineering15 years experience in a paper mill or continuous process industryFreshers with strong fundamentals may be considered (as per requirement)Work EnvironmentContinuous process plant (247 shifts)Exposure to high-voltage equipment and rotating machineryStrict adherence to safety protocols

Managing a team of customer service employees. Answer phones and track clients service records Schedule technician to attend clients complaint at site Act as liaison between client & company Respond to any issues that occur during the delivery of services Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Conducting service quality assurance surveys with customers and reporting findings to the staff. Handling customer complaints brought to your attention. Motivating the team to perform at their best.Qualifications & Skills Must be Graduate Minimum of 2 -3 years experience. Computer literate. Management skills. Excellent customer service and problem-solving skills High quality organizational skills The ability to work well under deadlines and to multitask The ability to build relationships and coalitions within the community Excellent verbal and written communication skills Excellent critical thinking and problem-solving skills

As a Medical Officer, your main responsibilities will include providing medical care to patients, performing routine check-ups, diagnosing illnesses, prescribing medication, and coordinating with other healthcare professionals to ensure the well-being of patients. You will also be responsible for maintaining accurate medical records, participating in medical research, and staying up-to-date with the latest medical advancements and technologies.To excel in this role, you must possess a strong understanding of Medical Microbiology, as well as a Doctorate in Medicine or equivalent qualification.

A Trainer is responsible for developing the skills, knowledge, and performance of employees or participants through structured training programs. Their main goal is to ensure individuals are competent, confident, and able to perform their roles effectively.Key Responsibilities:Conduct training sessions (classroom, on-the-job, or online).Identify training needs through performance analysis or feedback.Design and develop training materials, manuals, and assessments.Evaluate training effectiveness and provide feedback to management.Support continuous learning and employee development initiatives.Key Skills:Strong communication and presentation skills.Good understanding of adult learning principles.Patience and adaptability.Ability to motivate and engage learners.Organizational and time management skills.

Job Summary:We are seeking a detail-oriented and analytical Software QA Engineer to join our growing team. The ideal candidate will be responsible for ensuring the quality and functionality of our software products through manual and/or automated testing. You will work closely with developers, product managers, and designers to identify bugs, improve testing processes, and deliver high-quality releases.Key Responsibilities:Develop, execute, and maintain test cases, test plans, and test scriptsPerform functional, regression, integration, and performance testingIdentify, document, and track bugs and issues using a bug tracking system (e.g., Jira)Work closely with developers and product managers to ensure timely resolution of defectsParticipate in sprint planning and review meetings (Agile environment)Automate repetitive test scenarios using appropriate tools (e.g., Selenium, Cypress, etc.)Contribute to the continuous improvement of QA processes and standardsValidate software releases and deployments in staging and production environmentsRequired Qualifications:Bachelors degree in Computer Science, Information Technology, or related field13+ years of experience in software QA or testing rolesStrong understanding of QA methodologies, tools, and processesExperience with manual testing and writing test casesFamiliarity with defect tracking tools (e.g., Jira, Bugzilla)Good understanding of SDLC, Agile/Scrum practices

FIELD WORK

We are looking for 3 Urgent Require for Service Engineer for Steel Fabrication for Dahisar Mumbai Posts in Dahisar, Mumbai Suburban, with deep knowledge in Service Engineer,Service and Required Educational Qualification is : Diploma, B.Tech 1. Carrying out appropriate site survey with accuracy & documenting systematically2. Device a plan for executing which includes installation ( resources) supervision,troubleshooting,commissioning & handover3. Timely execution of all the activities as per the plan4. Putting systematically on timePlease send your resume at -Email :- hr@lakkho.comMobile :- 8251069711

Job Role- To Attend the inbound calls of customers in Credit Cards and process the queries & requests tocustomer's satisfaction- To identify and convert the opportunities for cross selling (banking product) on customer's call- Responsible for quality communication and customer servicing within laid down productivity andservice benchmarks.- Ensure customer delight and consistent service experience, including timely resolution ofcustomer queries/issues.- Complete the logs specified by the process (End-of-day target)- Adherence to Information Security norms & quality process norms.- To be aware of and comply with any updates about the process- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided tothe team as guidelines for improving performanceJob Description- Graduate- Preferably 1-2 years with 6 months which should to be in customer service role - Understanding ofcall center industry an advantage- Excellent communication skills Verbal & Written- Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays- Flexible to get scattered 8 Week Offs in a month with 9hours shift- Good listening skills and strong communication abilities.- Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-doattitude & works with integrity- Team Player, collaborative Self-motivated person including the ability to act as a role model withinthe organization. Should be able to establish rapport quickly with peers, managers & customersJob TypeFull-TimeAvailable Positions50Functional AreaCustomer ServiceIndustryBankingQualificationAnyAssignment DurationFull TimeCapacity RequiredFull ProjectWork LocationOn-SiteFlexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays, Flexible to get scattered 8 Week Offs in a month with 9hours shift,

Anand Group is a dynamic and growing Dealership of Tata Motors dedicated to delivering exceptional products/services to our valued customers. We are seeking an experienced and results-driven General Manager - Sales & Service to lead our team and drive revenue growth.Position Summary:As the General Manager - Sales & service you will be responsible for developing and executing effective sales/Service strategies, leading a high-performing team, and achieving revenue targets. The ideal candidate will have a proven track record of successful leadership, excellent communication skills, and a strategic mindset.Key Responsibilities:Develop and implement strategic Sales/Service plans to achieve company objectives.Lead and motivate the team to meet and exceed targets.Build and maintain strong relationships with key clients and partners.Analyze market trends, competitor activities, and customer needs.Provide regular reports on performance and market trends to senior management.Collaborate with cross-functional teams to ensure a unified organizational approach.Conduct regular training and development programs for the team.Stay updated on industry trends and implement innovative sales/Service approaches.Negotiate contracts and agreements with clients.Qualifications:Bachelor's degree in Business Administration or related field (MBA preferred).Proven experience in a senior sales leadership role.Strong track record of achieving and exceeding sales targets.Excellent communication, negotiation, and interpersonal skills.Strategic thinking and analytical abilities.Ability to inspire and lead a diverse sales team.Familiarity with Sales and market dynamics.Results-driven with a focus on customer satisfaction.

1. Sales & Marketing of Heat Pump, Scroll Chiller & Solar System.2. Maintain relationships with Consultants, Architects, Builders, Contractors & End-user by Providing support, information, and guidance.3. Establishing a new business, negotiating contracts & packages, and booking the job.4. Attending exhibitions, conferences, and meetings.5. Reviewing sales performance & aiming to achieve quarterly targets.6. Prepare design-based BOQ & price estimate.7. Project Planning, Execution & Supervision.8. Invoice submission, payment follow up & payment collection.9. Co-ordination between Sales & Service and Branch & HO.10. Co-ordinate with the transporter and arrange to do loading-unloading work.11. Willing to travel East & North