Fresher Retention Executive Jobs

We are seeking a motivated and detail-oriented CRM Executive to join our team in Bangalore. This role is ideal for recent graduates or those with up to two years of experience in customer relationship management, focusing on building and maintaining strong relationships with our clients.Key Responsibilities:1. **Customer Interaction**: Engage with customers to understand their needs and provide solutions. You will be the primary point of contact for customer inquiries, ensuring a high level of satisfaction.2. **Data Management**: Maintain and update customer records within our CRM system. Accuracy in data entry and management will help us track customer preferences and interactions effectively.3. **Reporting**: Generate and analyze reports on customer feedback and sales trends. Your insights will assist in improving our services and enhancing customer experiences.4. **Collaboration**: Work closely with sales and marketing teams to align on customer engagement strategies. Effective communication and teamwork will be essential in implementing successful campaigns.Required Skills and Expectations:You should possess strong communication skills, both verbal and written, to interact effectively with clients and team members. Proficiency in using CRM software and basic data analysis tools is essential. A keen attention to detail and an ability to manage multiple tasks efficiently are crucial. Additionally, a collaborative spirit and a proactive approach to problem-solving will help you succeed in this role.

Customer Relationship Executive (CRE)Job SummaryThe Customer Relationship Executive manages client interactions, resolves queries, and ensures customer satisfaction throughout the service lifecycle.Key Responsibilities Handle inbound and outbound customer calls Address client inquiries and provide accurate information Maintain customer records in CRM systems Follow up with clients regarding services, payments, and documentation Coordinate with internal departments to resolve issues Maintain long-term relationships with customers Prepare Customer Data sheet Loan File Shorting Maintain Data sheet in Excel Help in login processRequired Skills & Qualifications Bachelors degree in any discipline Excellent communication and interpersonal skills Basic computer knowledge Problem-solving and conflict resolution abilities Prior customer service experience preferred Freshers and Experienced both can applySalary & Benefits Salary for freshers 8k to 10k Salary is Negotiable for Experienced CandidatesJob Location Bhubaneswar

We are looking for a Customs Executive to join our team in Malad East. This is an entry-level position suitable for individuals with 0 to 1 year of experience. Candidates must have completed at least their 12th grade education.**Key Responsibilities:**- **Documentation Handling:** Prepare and manage all necessary customs documentation for imports and exports to ensure compliance with regulations.- **Customs Clearance:** Work with customs officials to facilitate the clearance of goods, ensuring all protocols are followed to avoid delays.- **Regulatory Compliance:** Stay updated with customs laws and regulations to ensure that all processes meet legal standards.- **Coordination with Stakeholders:** Communicate with shipping companies, freight forwarders, and other stakeholders to ensure smooth logistics and address any issues that arise.- **Data Entry and Record Keeping:** Maintain accurate records of transactions and customs declarations for future reference and audits.**Required Skills and Expectations:**Candidates should have a basic understanding of customs regulations, and good attention to detail to ensure accuracy in documentation. Strong communication skills are essential for effective interaction with various stakeholders. You should also have basic computer skills, particularly in data entry, to maintain records efficiently. Being a team player and having a willingness to learn are important traits for this position. Candidates should be able to work responsibly in an office environment and demonstrate a positive attitude towards tasks and challenges.

*Sales Executives1. Convincing prospective clients that your organization is the right one to meet up their requirement.2. Managing the client base through excellent follow-up on leads for existing & new clients.3. Sending out details of new properties on the market to potential buyers.4. Working actively on the scheduled appointments and attending to clients.5. Providing guidence to buyers in purchasing property for the right price.6. Maintaining good relations with the Developers team.7. Maintaining MIS & daily sales reports.8. Conduct market research to identify selling possibilities & evaluate customer needs. *Desired Candidates1. Ability to work independently combined with excellent interpersonal skills.2. Strong sales negotiation & communication skills.3. Leadership quality.4. Must be a good team player.5. Must be a good communicator.6. Decision maker.

We are looking for a Customer Relationship Executive to join our team in Jalandhar. This role focuses on building and maintaining relationships with our customers to ensure their satisfaction and loyalty.**Key Responsibilities:**- **Communicating with Customers:** Engage with customers through various channels to address their queries and concerns promptly, ensuring a positive experience.- **Handling Customer Feedback:** Collect and analyze customer feedback to identify areas for improvement and implement necessary changes, fostering a customer-centric approach.- **Assisting with Orders:** Support customers with their orders, including taking orders, tracking shipments, and resolving any issues related to their purchases.- **Maintaining Customer Records:** Keep accurate and updated records of customer interactions and transactions in the database for better service and follow-ups.- **Collaborating with Teams:** Work closely with sales and support teams to ensure that customer needs are met efficiently and effectively.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both verbal and written, to interact confidently with customers. A strong customer service mindset is essential for understanding customer needs and providing appropriate solutions. Proficiency in using computer systems and software is necessary for maintaining records and managing communications. Attention to detail is crucial for handling customer information accurately. Candidates should be proactive, organized, and willing to learn, with the ability to work effectively as part of a team in a fast-paced office environment. A diploma qualification is required, and prior experience in customer service is preferred but not mandatory.

URGENT HIRING!Profile: Customer Relationship ExecutivePROCESS: RENEWALS, CUSTOMER SERVICEMale & Female both can apply.Minimum Qualification: 12th PassShift hours : 9 hrs shiftMode: Work from OfficeFreshers & Experienced both can apply.Salary: 10k to 13kLooking for Immediate Joiner in indore

Location: MaduraiCompany: IPCS Global SolutionsIndustry: Education & TrainingExperience: 13 YearsJob Summary:IPCS Global Solutions is hiring a Customer Relationship Executive (CRE) to provide academic counseling, handle student inquiries, and drive enrollments across Tamil Nadu branches. The role involves counseling prospective students, achieving monthly targets, organizing seminars, and maintaining strong follow-ups.Key Responsibilities:1. Provide academic counseling and guide course selection2. Achieve monthly and quarterly enrollment targets3. Handle walk-ins, telephonic, and online inquiries4. Generate leads through cold calls and referrals5. Organize seminars, workshops, and college visits6. Maintain student database and submit performance reports

Job Description: Customer Retention Officer (Collection & Recovery)We are looking for energetic and motivated individuals to join our Microfinance team as a Customer Retention Officer. This role is critical for maintaining healthy portfolio quality by ensuring timely repayments and building strong relationships with our rural and semi-urban clients.Role OverviewDepartment: Collection & RecoverySector: Microfinance (MFI)Target Age: 18 28 yearsWork Timing: Starts at 6:30 AM (Early morning field visits are essential)Location: Field-based (Operating within a 50km radius of your home location)Key ResponsibilitiesField Collections: Conduct daily field visits to collect installments from customers at their doorsteps or center meetings.Relationship Management: Build rapport with borrowers to ensure they prioritize their loan repayments.Recovery: Follow up with overdue or delinquent customers to recover pending payments and understand their financial challenges.Documentation: Maintain accurate records of daily collections and submit reports to the branch manager.Retention: Identify at-risk customers and educate them on the benefits of timely repayment to ensure future loan eligibility.Compensation & BenefitsMonthly Salary: 15,000 to 17,000 (Based on experience and interview).Statutory Benefits: PF (Provident Fund) + ESIC (Employee State Insurance).Health Cover: Mediclaim benefits for you and your family.Allowances: Dedicated Petrol Allowance for field travel.Incentives: Performance-based monthly incentives (the more you recover, the more you earn).RequirementsEducation: Minimum 12th Pass or Graduate.Skills: Strong communication, negotiation, and persuasion skills.Mandatory: Must own a Two-Wheeler and have a valid Driving License.Resilience: Ability to work in the field and handle early morning shifts.Note: This is a high-energy field job. Candidates must be comfortable traveling up to 50km from their residence to reach assigned collection clusters.

Company Name: Sarom Fab Pvt LtdJob Description: CRM ExecutiveJob Title: CRM ExecutiveLocation: Wagle Estate, Thane WestWork Timings: 10:00 AM - 7:00 PM ISTWorking Days: Monday to Saturday (Weekly Off: Sunday)Job Description:We are looking for a dynamic and motivated CRM Executive to join our team. This is an entry-level role ideal for candidates with 2-4 years of experience. The CRM Executive will play a vital role in supporting and enhancing our customer relationship management initiatives. You will work closely with the marketing, sales, and customer service teams to drive engagement, improve customer retention, and ensure high levels of client satisfaction.Key Responsibilities:- Build and maintain strong relationships with existing and new clients to drive customer satisfaction and sales growth.- Manage customer relationships and oversee daily customer service operations to deliver high-quality support.- Handle customer feedback and complaints efficiently, coordinating with relevant departments for timely resolution.- Ensure all service issues are addressed within the defined Turnaround Time (TAT) while maintaining service quality.- Support day-to-day operational activities related to CRM to enhance functional efficiency.- Coordinate with internal departments such as Sales, Production, and Accounts to address client queries and share timely updates.- Assist with post-sales activities and follow-ups to ensure smooth onboarding and client satisfaction.Preferred Candidate Profile:- Bachelor's degree (required).- 2-4 years of experience in using CRM software.- Strong verbal and written communication skills.- Excellent interpersonal and coordination skills.- Proficiency in additional languages is an added advantage.

Handle inbound and outbound customer callsAddress customer queries and concerns professionallyProvide accurate information about products and servicesResolve customer issues and complaints efficientlyUpdate and maintain customer details in CRM systemsEscalate complex cases to the relevant departmentMeet daily performance and quality targetsEnsure high levels of customer satisfactionFollow company policies and service standards

Job Title: Renewal and Retention Executive Motor & Health InsuranceJob Summary:The Renewal and Retention Executive is responsible for managing the renewal process of motor insurance policies, retaining customers and ensuring customer satisfaction. The role involves proactive customer engagement, policy advising, and handling queries to maximize policy renewals and minimize customer churn.Key Responsibilities:1. Policy Renewal Management: Track and manage upcoming motor insurance policy renewals. Contact policyholders before expiration to discuss renewal options. Provide quotes for renewals and process policy renewals efficiently.2. Customer Retention & Relationship Management: Proactively engage with customers to ensure retention and renewal of policies. Address customer concerns and objections to prevent policy cancellations. Offer customized solutions and discounts (if applicable) to retain customers.3. Customer Service & Support: Respond to customer inquiries regarding policy terms, coverage, and pricing. Assist customers in understanding their policies and available benefits. Resolve complaints and escalations related to renewals and retention.4. Cross-Selling & Upselling: Identify opportunities to upsell or cross-sell additional motor insurance products. Educate customers on value-added services and policy enhancements.5. Data Management & Reporting: Maintain accurate customer records and update policyholder details. Generate reports on renewal rates, retention performance, and customer feedback.6. Compliance & Documentation: Ensure all renewals and retentions comply with regulatory requirements.Process necessary documentation for policy renewals and amendmentsAttractive Incentives will be provided Exp: 0-4 YearsNo of Positions: 10Location: Chennai(Nandanam)VenueKhivraj complex 2Ampera Diversity8th FloorAddress: 480, Anna Salai, Anna Nagar, Nandanam, Chennai, Tamil Nadu 600035Landk Mark Opp to Nandanam Metro SataionWalkin Date: 29th Jan till 13th Feb (Monday till Friday) Except sat &sunThanks,ChristopherHuman Resources TeamAmpera Diversity Pvt Ltd9840654527christopher@amperadei.com

Customer support executives ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors. They are responsible for providing assistance, resolving issues and addressing customer inquiries to ensure a seamless and satisfying customer experience.

- Key responsibilities:1. Communicate with customers: The main role of a Customer Relationship Executive is to interact with customers to address their inquiries, resolve issues, and provide information about products or services.2. Build relationships: Develop and maintain strong relationships with customers to ensure customer satisfaction and loyalty towards the company.3. Assist with orders: Help customers place orders, track shipments, and provide updates on delivery status.4. Handle complaints: Address and resolve customer complaints in a professional and timely manner to maintain customer goodwill.5. Provide product knowledge: Educate customers about the features and benefits of products or services to help them make informed purchasing decisions.- Required skills and expectations:1. Excellent communication skills: Ability to effectively communicate with customers through phone, email, or in person.2. Customer service orientation: A strong focus on providing exceptional customer service and building positive relationships with customers.3. Problem-solving skills: Capacity to quickly assess customer issues and find appropriate solutions to meet their needs.4. Basic computer skills: Proficiency in using computers and software applications to manage customer interactions and record information accurately.5. Patience and empathy: Ability to handle challenging customer situations with a calm and empathetic attitude.

Client Engagement: Serve as the primary point of contact, building and nurturing long-term relationships with a portfolio of clients. Address customer inquiries, complaints, and escalations promptly and professionallyExperience Enhancement: Understand client needs, provide tailored solutions, and identify opportunities to improve overall customer experience.

Seeking a Female Customer Relationship Executive in Varanasi, India. The candidate must have a graduate degree with 0-3 years of experience.Key Responsibilities:1. Communicate with customers via phone, email, and in-person to address their inquiries and concerns. 2. Maintain customer records and update information as needed.3. Assist with resolving customer complaints in a timely and professional manner.4. Coordinate with other departments to ensure overall customer satisfaction.Required Skills and Expectations:- Strong communication skills and a friendly demeanor.- Ability to multitask and prioritize tasks effectively.- Proficiency in MS Office and customer service software.- Demonstrated problem-solving skills and a positive attitude towards challenges. - Willingness to work in a fast-paced environment and ability to work well in a team.

JOB DESCRIPTIONo Plan the weddingo Talk to clients and understand their needso Arrange vendors (decor, food, photo, makeup)o Manage budgeto Select and set up venueo Handle guest arrangementso Coordinate everything on wedding dayo Solve problems quicklyo Make sure the event runs smoothly

Job Title: Customer Relations Executive (CRE)Location: On site Job Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Executive (CRE). This role requires strong communication skills, problem-solving abilities, and a passion for delivering exceptional service.Key Responsibilities:Respond promptly to customer inquiries via phone, email, chat.Provide accurate information about products, services, or policies.Resolve customer complaints or issues in a professional and empathetic manner.Follow up on customer interactions to ensure resolution and satisfaction.Maintain a positive, empathetic, and professional attitude toward customers at all times.Meet or exceed performance targets including response time, issue resolution rate, and customer satisfaction.Work Schedule:Full-timeTuesday to Sunday ( 10:30 to 7:00 PM )

As a Customer Relationship Executive, your main responsibility will be to build and maintain strong relationships with customers. You will handle outbound and inbound calls, focusing on customer retention through strategic communication techniques. Additionally, you may be required to provide customer service support similar to roles in airport ground staff or aviation. The ideal candidate should have excellent communication skills, be able to handle pressure well, and have a customer-centric approach to problem-solving. A 12th pass education level is required, with 0-1 years of experience in a similar role. This is a full-time position based in Howrah, working from the office.