As a Collection Agent in Vijayawada, India, you will be responsible for contacting customers with overdue payments and negotiating payment plans with them. You will be required to make outbound calls, send reminder notices, and maintain accurate records of all interactions.
Key responsibilities include contacting customers with outstanding debts, discussing payment options and arrangements, updating account information, documenting all communication with customers, and meeting collection targets set by the company.
To excel in this role, you should have strong communication skills, be persuasive and assertive, have good negotiation skills, be able to handle difficult situations with professionalism, have a basic understanding of financial principles, and be proficient in using computers and CRM software. Additionally, attention to detail, persistence, and the ability to work under pressure are essential qualities for success in this position. A high school diploma (12th pass) is required, and previous experience in a similar role is an advantage but not mandatory.
Experience
0 - 1 Years
No. of Openings
25
Education
12th Pass
Role
Collection Agent
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
https://maps.app.goo.gl/UZPU24T5WnewtrEY8