We are looking for a Collection Telecaller who can communicate confidently with customers and assist in recovery of outstanding payments through calls.
Key Responsibilities:
Make outbound calls to customers regarding pending payments
Follow up with customers for payment collection
Explain dues, payment methods, and deadlines clearly
Maintain accurate call records and payment status
Coordinate with the recovery/operations team
Achieve daily and monthly collection targets
Eligibility Criteria:
Minimum qualification: 10+2 / Graduate preferred
Freshers can apply (experience in telecalling/collection is an advantage)
Good communication skills in Hindi (English is a plus)
Basic knowledge of MS Excel and calling systems
Ability to handle customer objections politely
Skills Required:
Strong convincing and negotiation skills
Patience and professional behavior
Target-oriented mindset
Ability to work under pressure
Salary & Benefits:
Fixed salary + attractive incentives
Performance-based growth opportunities
Supportive work environment