Follow up on NPA and Commercial Receivable cases through reminder letters, tele-calling, and field visits, including joint visits as needed.Identify and escalate operational issues in soft bucket cases for timely resolution.Reduce overdue amounts through consistent follow-ups and structured recovery visits.For chronic cases (no payment in 6+ months), coordinate group visits and recommend legal action via zonal offices.Obtain approvals for filing cases under Section 138 of the NI Act, coordinate with legal teams, and monitor case progress.