Collection Executive - Full Time

We are looking for a dedicated Collection Executive to join our team. The ideal candidate will have 1-2 years of experience in collections and should have completed at least the 12th grade. This is a full-time position based at our office in Phase 8B, Sector 74.

Key Responsibilities:

- Communicate with Debtors: Initiate contact with customers who have pending payments, reminding them of their outstanding dues in a professional and courteous manner.

- Manage Payment Plans: Understand customer situations and assist them in setting up payment plans to help them clear their debts responsibly.

- Update Records: Keep accurate records of all communication and payments received, ensuring that our databases are up to date for tracking purposes.

- Resolve Disputes: Address and resolve any disputes regarding payments, providing customers with solutions or escalating issues to the relevant departments when necessary.

- Report on Collection Status: Prepare regular reports on collection performance, highlighting challenges faced and suggesting improvements to achieve targets.

Required Skills and Expectations:

- Should possess strong communication skills, both verbal and written, to effectively interact with customers.

- Must have good negotiation skills to facilitate agreeable payment solutions.

- Attention to detail is essential for maintaining accurate records and avoiding errors.

- Ability to manage time effectively and handle multiple customer accounts simultaneously.

- Familiarity with collection processes and legal regulations is a plus.

- A professional and courteous attitude is necessary to maintain customer relationships and represent the company positively.

• Experience

  1 - 2 Years

• No. of Openings

  40

• Education

  12th Pass

• Role

  Collection Executive

• Industry Type

  Banking

• Gender

  [ Male / Female ]

• Age Limit

  18 - 40 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  NANAK FINANCIAL SERVICES D-185 8B IND AREA SECTOR 74 MOHALI 160055