Job DescriptionReview the claim allocated and check status by calling the payer or through IVR /Web Portal Ask a series of relevant questions depending on the issue with the claim and record the responses Prepare call notes, initiate or execute the corrective measures by sending necessary documents to Payers Record the actions and post the notes on the customers revenue cycle platform Use appropriate client specific call note standards for documentation Adhere to MBWs information security guidelines Be in the center of ethical behavior and never on the sidelinesJob ProfileShould have worked as an AR Caller for at least0 -3 years with medical billing service providersGood knowledge of revenue cycle and denial management conceptPositive attitude to solve problems Ability to absorb clients business rules Knowledge of generating aging report Strong communication skills with a neutral accent Graduate degree in any field