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Professional Communication Job Vacancies in Pune

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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Kondhwa Pune
Management Skills Professional Communication Negotiation Skills CRM Sales Direct Sales
Job Overview:We are looking for a dedicated and confident Sales Executive for hajj and umrah who can handle leads from initial inquiry to final conversion. The role involves client communication, follow-ups, and ensuring a smooth sales process the role is based in Pune (Work from Office at Kondhwa/ Mominpura Branch).Salary: 12,000 - 18,000 Timing: 10:30 AM - 7:30 PM (Day shift)Key Responsibilities:Handle incoming and outgoing leads through calls and messagesUnderstand client requirements and provide suitable solutionsExplain services/packages clearly to clientsFollow up with potential clients regularlyConvert leads into confirmed salesMaintain proper client data and call recordsCoordinate with internal teams for smooth process completionRequirements:Good communication skills (Hindi/English)Basic understanding of sales and client handlingConfident and GraciousAbility to follow up and handle multiple leadsMS Excel / data analysing and handling (preferred)What Were Looking For:Someone who is serious about work and growthStrong follow-up and convincing abilityPatient and responsible towards clientsPerks:Incentives Only based on performanceOpportunity to learn and grow in salesSupportive work environmentImmediate joiners preferredInterested candidates can apply or contact directly.
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  • 4 - 7 yrs
  • 6.5 Lac/Yr
  • Pune
BPO Voice Audit Officer Professional Communication
Monitor and evaluate inbound and outbound voice calls to ensure quality and process compliance.Conduct regular call audits based on defined quality scorecards and SOPs.Provide detailed feedback and coaching to agents to improve call handling and customer experience.Identify quality gaps, root causes, and recommend corrective actions.Prepare and maintain daily, weekly, and monthly QA reports.Track agent performance trends and share insights with Team Leaders and Management.Participate in calibration sessions with operations and training teams.
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Communication Trainer (1-5 Years)

Shivaneri Institute of Vocational Education

  • 1 - 5 yrs
  • 6.0 Lac/Yr
  • Pune
Professional Communication Team Coordinator Instructor Behavioral Trainer English Faculty HRM Education Industry
Position: Communication cum Management Trainer / FacultyDepartment: Academics / TrainingLocation: PuneSalary: Up to 50,000 per month (based on experience & interview)Role Overview:The Communication cum Management Trainer will be responsible for training and mentoring PGDM students, primarily specializing in Human Resource Management (HRM). The role involves delivering high-quality sessions, developing training content, and supporting students in building strong communication and management competencies.Key Responsibilities:Conduct classroom training sessions for PGDM students, especially in HRM and Communication Skills.Prepare and deliver lectures, presentations, and interactive activities.Develop training materials, PPTs, case studies, and assessments.Guide students in soft skills, corporate communication, interview preparation, and professional etiquette.Support academic planning, curriculum implementation, and student evaluation.Monitor student progress and provide constructive feedback.Maintain discipline and foster a positive learning atmosphere.Coordinate with academic and administrative teams for smooth program execution.Participate in faculty meetings, seminars, and academic events.Required Skills & Qualifications:Masters degree in Management (MBA/PGDM), preferably with specialization in HRM.Strong communication, presentation, and classroom handling skills.Knowledge of management subjects such as HR, Marketing, and Operations.Experience in teaching/training (1-5 years preferred) in academic institutes or corporate training.Proficient in PPT creation and content development.Ability to engage students and simplify complex concepts.Additional Competencies:Good interpersonal and mentoring skills.Strong command over verbal and written communication.Ability to manage a classroom and maintain student interest.Professional attitude and willingness to contribute to institutional growth.
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  • 0 - 2 yrs
  • Pune
Professional Communication Adaptability Management Skills Public Speaking Leadership Skills Direct Sales Presentation Skills Microsoft Excel Convincing Power
CO- Commerce Company Private Limited Platform is Hiring! Were growing fast and looking for passionate individuals to join our growing team! Vacancies Available:1. Hiring Department File Submission, Documentation & Candidate Shortlisting 2. Business Work Online working through the companys official website & application to grow Company business 3.Team Leader Staff Management, Guidance & Regular Performance Updates Required Skills: Strong Management Skills Excellent Communication Ability Good Leadership Quality What We Offer: Work Timings: 9 AM 5 PM Sunday OFF Location: Katraj, Pune, Maharashtra
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  • 0 - 6 yrs
  • Pune
Professional Communication
Openings for 60 Tele Caller Jobs for Freshers in Pune, having Educational qualification of : 12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, LLB, MBBS, BVSC, Other Bachelor Degree, Post Graduate Diploma, M.A, M.Arch, M.C.A, M.B.A/PGDM, M.Com, M.Ed, M.Pharma, M.Sc, M.Tech, MSW, LLM, MVSC, Chartered Accountant, Company Secretary, Diplomate of National Board, I.C.W.A, Integrated PG, Any Master Degree, MD/Medicine Doctor, MS/Master of Surgery, M.C.H., M.D.S. with Good knowledge in Professional Communication etc.
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Air Traffic Control Air Traffic Controller Managing Aircraft Movements Communication System Operation Coordination Ground Staff Flight Attendant Air Hostess Contingency Management Aviation Meteorology Immediate Response Skills Professional Communication Safety Management Systems
The Air Traffic Controller (ATC) is responsible for ensuring the safe, orderly, and efficient movement of aircraft within assigned airspace and at airports. The role involves monitoring and directing aircraft takeoffs, landings, and en-route flights through precise communication, radar coordination, and adherence to aviation safety standards. Key ResponsibilitiesMonitor and manage aircraft movements in assigned airspace sectors or airport areas.Issue clearances and instructions for takeoff, landing, and en-route operations.Maintain safe separation between aircraft to prevent collisions.Operate radar, radio, and communication systems to track flight progress.Coordinate with pilots, ground controllers, approach/departure controllers, and neighboring control units.Provide accurate weather updates, traffic information, and route changes to pilots.Respond to emergencies or unusual situations, providing guidance for safe landings.Manage and update flight progress strips, radar data, and communication logs.Enforce compliance with aviation laws, safety regulations, and airspace procedures.Maintain constant situational awareness and make time-critical decisions.Participate in periodic training, simulations, and certification renewals. Required Skills & CompetenciesExcellent decision-making and situational awarenessStrong communication and radio transmission clarity (ICAO standard English)Advanced multitasking and problem-solving abilitiesAbility to work under pressure and remain calm in emergenciesHigh levels of concentration, accuracy, and attention to detailSound knowledge of air traffic control systems, navigation aids, and radar operationsFamiliarity with aviation meteorology and aircraft performance characteristicsComputer literacy and ability to use ATC software and radar consolesStrong teamwork, responsibility, and professional discipline Educational & Professional RequirementsMinimum: Bachelors Degree (preferably in Science, Engineering, or Aviation-related field)Must have completed ATC training and certification from a recognized authority (e.g., AAI, ICAO, DGCA, FAA, or EASA)Must hold a valid Air Traffic Controller LicenseProficiency in English (ICAO Level 4 or above)Medical fitness certification as per aviation standards Work EnvironmentHigh-security and high-focus operational environmentShift-based duty schedule (247 operations)Work conducted in control towers, radar rooms, or area control centersRequires constant communication, attention, and decision-making
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  • 2 - 6 yrs
  • Pune
Professional Communication Negotiation Skills Interpersonal Skills Technical Services Smart Class Coordinator Marketing Communication Field Sales Direct Sales Lead Generation
CleHaus Business Development Manager (BDM)At CleHaus, we are shaping the future of homes and surroundings through a comfort living and modern lifestyle. As a Business Development Manager, you will be the face of CleHaus, building relationships, identifying opportunities, and driving growth by introducing our in-house cutting-edge technology for connected homes and automated lighting solutions to architects, designers, developers, and clients.Key Responsibilities: Research & build up a target list. Identify and engage new business opportunities across residential, commercial, and institutional sectors. Build and maintain strong relationships with architects, interior designers, builders, and channel partners. Present CleHaus solutions and value propositions through meetings, demos, presentations, and proposals. Collaborate with technical teams to understand client needs and propose the right solution. Follow up on leads, prepare quotations, and close deals to achieve sales targets. Stay updated with industry trends, competitor activities, and emerging market needs. Participate in industry events, exhibitions, and networking platforms to boost brand presence. Provide input to marketing, product, and design teams based on client feedback and market intelligence.Skills & Requirements: MBA in Sales and Marketing or related field. Minimum 3-6 years of experience in business development or solution sales (preferably in smart tech, automation, or interiors). Strong communication, negotiation, and interpersonal skills. Tech-savvy with a good understanding of smart home trends and client expectations. Self-driven, result-oriented, and able to manage multiple leads and client relationships. Ability to work collaboratively with design, engineering, and project teams. Prepare customized quotations, follow up actively, and close deals
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Communication Skills Interpersonal Skills Customer Service Front Desk Management Technical Support Administrative Skills Organizational Skills Behavioral Competencies Professional Communication Time Management Multitasking Customer-oriented Mindset Teamwork Adaptability
Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Pune
Professional Communication MS Excel MS Word
ROLE DETAILS: Location: Koregaon Park, Pune Languages: English, Hindi Tenure: 3 months (full-time offer based on performance) Stipend: Up to 30,000 per month ABOUT THE ROLE: We are looking for a motivated and detail-oriented Talent Acquisition Intern to join our team at Pepup HR. The internship offers real-time exposure to recruitment consulting and an opportunity to develop end-to-end hiring expertise across diverse roles. You will be responsible for sourcing, screening, shortlisting, interview coordination, onboarding and engaging candidates across diverse roles while learning best practices in recruitment operations. The role is ideal for someone looking to start a career in talent acquisition with real-time learning and mentoring. KEY RESPONSIBILITIES: Manage the entire recruitment cycle from sourcing to onboarding for the clients. Source candidates using job portals, LinkedIn, and other professional networks. Screen and evaluate candidate profiles to ensure role fit. Schedule and conduct interviews, coordinating with clients and candidates. Maintain strong candidate engagement throughout the hiring process. Prepare job descriptions and recruitment posts as required. Ensure timely closures and a smooth onboarding experience for selected candidates. REQUIRED QUALIFICATIONS: Bachelors degree (completed or pursuing) in Business Administration, or a related field preferably from Tier-1 college. Strong interest in recruitment with willingness to own responsibilities. Excellent communication and interpersonal skills. Ability to multitask, stay organized, and deliver results under deadlines. Familiarity with MS Office tools. WHY JOIN US: Take ownership of complete recruitment cycles, not just support tasks. Opportunity to transition into a full-time role based on performance.
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  • Fresher
  • 8.0 Lac/Yr
  • Pune
Communication Professional Communication English Business English
Company Overview: Join our high-growth SaaS company, Recruit CRM, where innovation meets impact! With a 40% YoY growth, we power over 1,700 top Executive Search and Recruitment firms across 100+ countries. Headquartered across the US, Ireland, India and Dubai, we are ranked #1 in our category by Gartner and boast a stellar 4.9/5 rating on Capterra & G2. Discover more about us at www.recruitcrm.io. Why Join Us? Fully remote Sponsored L&D programs Company-paid team outbounds Competitive pay & full insurance coverage After one year of being an employee, you're eligible for our ARR-Linked Performance Bonus, announced every January 1st. Inclusion and bonus amounts are subject to management discretion. If you're looking for a high-impact role where you can grow quickly, build meaningful client relationships, and solve real-world challenges, this is the place for you! Current Opening: We are looking for a competitive, innovative, and driven individual to join our Customer Success Team as a Customer Success Associate upon successfully completing our traineeship program. In this role, you will work closely with cross-functional teamsincluding Customer Success, Product, and Engineeringto transform insights into impactful product features and solutions. No. of positions - 15 Location: Remote What You Will Do: Learn our platform Recruit CRM and understand the recruitment business. Handle client queries via chat, email and video calls to gain experience. Understand and convey customer needs to the team. Solve user challenges, providing solutions or workarounds. Uphold communication guidelines and procedures. Build and nurture client relationships. Continuously strive for exceptional service delivery. Traineeship Details: Traineeship Program: 6 months; 8.5 hours per day, payment of INR 20,000 per month. Full-Time Opportunity: Upon successful completion of the training program and based on performance, you may be offered a full-time position as Customer Success Associate with a CTC of INR 8,00,000 (INR 6,00,000 base salary + INR 2,00,000 yearly performance pay) During the initial 6-month training period you'll be working in the primary Europe shift, youll transition to one of our five core work shifts as a full-time employee. Europe - Noon - 10 pm Monday - Friday Asia Pacific - 6 am - 4 pm Monday - Friday Half North America - 4 pm - 2 am Monday - Friday Full North America - 8 pm - 6 am Monday - Friday Middle East - Can choose from 4 options (4 days or 5 days a week) (The availability of these shifts is based on requirement) Who Should Apply? We invite applications exclusively from freshers who will be completing their graduation/post graduation in 2025 / 2026, irrespective of their specialization. If you are passionate about data-driven insights, eager to learn and adapt, and ready to take on challenges with a proactive and innovative mindset, you are the perfect fit for our team. Selection Process (Online/Virtual): Our process includes several rounds such as an online test (MCQ), assignment, and virtual interviewsall designed to assess your analytical thinking, communication skills, and problem-solving abilities. Take the leap and launch your career with Recruit CRMwhere your curiosity, commitment to excellence, and creative problem-solving skills are valued and nurtured. Apply now (LINK) and be a part of our success story! Note : Hiring will remain open until September 30, 2025. (We kindly request candidates to avoid follow-ups via social media or email. Updates will be shared as needed.)
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International Marketing International Sales Customer Calling Lead Generation Professional Communication Marketing International BPO Business Development International Business Development
Company- ReckonData Solutions LLPCompany Website : www.reckon-data.comPosition : Business Development(US)Shift - Night Shift onlyJD FOR BUSINESS DEVELOPMENT EXECUTIVE Roles and Responsibilities The role requires to demonstrate passion and leadership in developing new business and strategic long-term and high-value engagements. A consultative approach to winning over customers/prospects confidence-trust and building large engagement opportunities will be an important driver. The candidate will play a demand/lead generator role, responsible for acquiring new clients by helping the to schedule appointments in the form of a telephonic discussion or lead generation. The candidate will be responsible for generating qualified leads and a high-value pipeline of opportunities. Identify prospective clients and build a strong sales pipeline via cold - calling, one-to-one email communications, LinkedIn, referrals, and other inside sales methods. Contribute to strategic planning and execution of all business development activities, marketing in the given area. Understand the business requirements, upcoming projects, and proactively scout for new projects within the target market. Communicate status on a daily, weekly, and monthly basis via emails in accordance with the strategic plan and goal. Devising new and innovative business development plans and strategies in Achieving business targets. Should have a good selling attitude, result oriented & able to work independently. Desired Candidate Profile Excellent English. Conversational and written communications skills. Market Research/ Contact Discovery through Professional networking and other professional websites. Proven inside sales/ appointment generation experience. Decisive personalized email writing skills for lead generation. Knowledge of US-Mortgage Domain would be added advantage. Location :ReckonData Solutions, llpOffice No 103, 1st Floor, Navale Icon,navale bridge. 8668675016
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Sales Executive Fresher

Prathmesh Placement Agency

  • 0 - 4 yrs
  • 5.0 Lac/Yr
  • Pune
Professional Communication Corporate Sales
Hiring for Sales Executive Jobs in Pune, should have good communication skills.
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  • 0 - 3 yrs
  • Pune
Professional Communication Insurance Sales CRM Sales MS Office Analysis Sales Target Target Achievement
Job Role: Identify and engage potential clients for loans and insurance. Assess customer financial needs and recommend suitable products. Build and maintain strong relationships with individual and corporate clients. Collaborate with banks and financial institutions to facilitate loan processing. Guide clients through the loan and insurance application process, ensuring all documentation is complete and compliant. Achieve monthly sales targets and contribute to company growth. Stay updated with market trends, financial products, and competitors offerings. Provide post-sales support and maintain high levels of customer satisfaction.Key Skills: Strong knowledge of loans, insurance, and financial planning. Good communication skills Ability to analyze financial documents and assess clients. Proven track record in sales and achieving targets Customer-centric approach with problem-solving skills Proficiency in MS Office & CRM tools
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Graphic Designer

Mars Consultancy & Placements

  • 2 - 5 yrs
  • 5.0 Lac/Yr
  • Pune
Ui UX Designer Adobe Professional Communication Physical Design Team Work
Graphic Designer Pune Requirements: 1-2 years experience in graphic design (real estate/marketing preferred). Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), CorelDRAW, UI/UX Design & video editing (mandatory). Strong creativity, communication & teamwork skills. Bachelors degree in Graphic Design or related field (or equivalent experience).Key Responsibilities: Design marketing materials and social media graphics. Maintain brand consistency across digital & print materials. Edit & enhance property photos and create high-quality videos. Collaborate with sales & marketing teams for campaigns. Location: Pune Send CV to: marsconsultancy1@gmail.com Contact: Rajeshree 9823520443 Visit: www.marsplacements.co.in Salary: Best in the market. Immediate joiners preferred!
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Territory Sales Officer

IMT Corporate and Company

Marketing Communication Territory Sales Professional Communication Problem Solving Digital Marketing Specialist Data Analysis CRM
We are seeking an experienced and results driven territory sales officer to promote our products and services to achieve sales target.the successful candidate will develop sales strategies build relationship with customers and achieve sales goals within their designated territory
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Civil Supervisor (Male)

Arms Infrabuild Pvt. Ltd

Proven Working Experience in Civil Engineering Excellent Knowledge Of Design and Visualizations Software Such AS AutoCAD Civil 3D or Similar Proficiency in Site Layout Grading Utility Design Erosion Control Regulatory Approvals Etc Project Management and Supervision Skills Strong Communication and Interpersonal Skills License Of Professional Engineer BS MA in Civil Engineering
Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable mannerConduct on site investigations and analyze data (maps, reports, tests, drawings and other)Carry out technical and feasibility studies and draw up blueprints that satisfy technical specificationsAssess potential risks, materials and costsProvide advice and resolve creatively any emerging problems/deficienciesOversee and mentor staff and liaise with a variety of stakeholdersHandle over the resulting structures and services for useMonitor progress and compile reports in project statusManage budget and purchase equipment/materialsComply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as requiredRequirements and skillsProven working experience in civil engineeringExcellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similarProficiency in site layout, grading, utility design, erosion control, regulatory approvals etcProject management and supervision skillsStrong communication and interpersonal skillsLicense of professional engineerBS/MA in Civil EngineeringPost this
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Bund Garden Pune
Clear Verbal Communication Professional Telephone Etiquette Office Assistant
Greeting and Welcoming:Welcome visitors and clients in a professional and friendly manner.Direct them to the appropriate person or department.Answering Phones:Manage incoming phone calls, take messages, and transfer calls to the appropriate individuals.Administrative Support:Assist with general administrative tasks, such as filing, data entry, and photocopying.Handle mail and coordinate courier services.Scheduling:Schedule appointments and maintain calendars for meeting rooms or executives.Communication:Address inquiries and provide information to clients and visitors.Maintain a neat and organized reception area.Monitor and order office supplies as needed.
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Receptionist (Female)

Orange Developers

  • 2 - 4 yrs
  • Nigdi Pune
Communication Advisor Multitasking Professional Receptionist
A Receptionist is a professional who manages the front desk of an organization. They are usually the first point of contact for customers. Receptionists also perform various administrative tasks.Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriatelyAnswering screening and forwarding incoming phone callsReceiving and sorting daily mail
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  • 1 - 3 yrs
  • 1.3 Lac/Yr
  • Pune
Customer Communication Professional Service Representative Business Development
We are Looking for Business Development Executive. jd:--1) Communication Skills, 2) Basic Computer Skills 3)professional Attitude
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PLC Developer

Millicon Consultant Engineers Pvt. Ltd.

Communication Skills Troubleshooting Skills Collaborate With A Team Of PLC Professionals Set Specifications For New Applications Write High Quality Source Code Perform Unit and Integration Testing Before Launch Walk in
We are looking for PLC Developer/ Application Engineer Immediate joinerEducational Qualification : - Engineering Graduate/Post Graduate in Electrical/Electronics/ Electronic & Telecommunication/ Industrial Engineering Etc.Experience : - Min 5 years of experience PLC Application Development in Automation Industry.PLC Programmer / Application Developer Job Description :We are looking for a Qualified PLC Application Developer to Design and Code FunctionalPrograms and Applications. You will work as part of a Team and Individually with Little Supervision. Understand Client Requirements and how they Translate in Application Features. Collaborate with a Team of PLC Professionals to set Specifications for new Applications. Write high quality Source Code to program complete applications within Deadlines. Perform Unit and Integration Testing before Launch. Conduct Functional and Non-functional Testing. Troubleshoot and Debug Applications. Evaluate Existing Applications to Reprogram, Update and Add new features. Develop Technical Documents and Handbooks to accurately represent ApplicationDesign and Code. Proven experience as Application Developer. Experience in Designing and Building Applications. In-depth knowledge of PLC and HMI Programming with diverse Development Tools. Excellent understanding of Software Design and Programming Principles. A team player with excellent Communication Skills. Eager to Travel all over India for the Development / Installation / Service Support.
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  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Pune
Professional Communication Self Confidence Telugu Malyalam Tamil
Handle inbound/outbound calls to customers for health insurance productsExplain policy features, benefits, premiums, and coverage clearlyIdentify customer needs and recommend suitable health insurance plansAchieve daily and monthly sales targetsMaintain accurate customer records and follow-upsEnsure compliance with IRDAI guidelines and company policiesResolve customer queries and provide post-sales support
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