Professional Communication Job Vacancies in Mumbai

TELECALLER- outbound calls for DMAT account openingThis is a target driven role. Initiating sales with potential customers over the phone. Asking inquiries to interact with customers and keep up the conversation. Listening to the customers and to generate sales. Gathering and documenting client info, payment ways, purchases, and reactions to products. Keeping updated on all products and informing customers of recent products. Answering customers' queries on the product. Meeting sales quotas.Telesales Representative Requirements: Excellent communication skills. Creative thinking skills. The patience and skill to interact with customers. Good sales ability. Working data of relevant pc software systems. Excellent social skills. The ability to handle rejection and stress in soliciting customers.Work exp: upto 1-2 yearsNISM Certificate would be added advantageInterviews will be conducted F2F.Only shortlisted candidates will be called for interview.

Job SummaryThe Air Hostess (Cabin Crew) is responsible for ensuring passenger safety, comfort, and satisfaction onboard the aircraft. The role involves delivering high-quality customer service, conducting safety procedures, handling emergency situations, and representing the airline with professionalism and confidence. Key Responsibilities Safety & Security DutiesConduct pre-flight safety checks of cabin equipmentPerform safety demonstrations and ensure passenger complianceEnforce aviation safety and security regulationsHandle emergency situations (evacuation, medical aid, fire, turbulence)Provide first aid assistance when requiredMonitor cabin throughout the flight to ensure safety Passenger Service & HospitalityGreet and welcome passengers onboardAssist passengers with seating, baggage, and special needsProvide onboard food, beverage, and retail servicesHandle passenger complaints and requests professionallyEnsure passenger comfort throughout the flight Pre-Flight & Post-Flight DutiesAttend pre-flight briefingsCheck passenger manifests and special requirementsEnsure cabin cleanliness and readinessComplete post-flight reports and documentationCoordinate with pilots and ground staff Teamwork & CoordinationWork closely with cockpit crew and fellow cabin crewMaintain clear communication during all flight phasesSupport team members to ensure smooth inflight operations Required Skills & CompetenciesExcellent communication and interpersonal skillsStrong customer service orientationAbility to remain calm under pressureProblem-solving and decision-making skillsHigh attention to detail and responsibilityTeamwork and adaptability Education & QualificationsMinimum 12th Pass / GraduateCabin Crew / Aviation training (preferred)Valid passport (mandatory)Freshers with strong communication and personality can apply Grooming, Physical & Medical RequirementsProfessional appearance and grooming as per airline standardsHeight, arm reach, eyesight as per airline normsGood overall medical fitnessAbility to stand for long hours and work long-haul flightsWillingness to work rotational shifts, nights, weekends, holidays

Job SummaryGround Staff are responsible for ensuring smooth airport operations by assisting passengers, coordinating baggage handling, managing check-in and boarding procedures, and maintaining safety and service standards. They serve as the face of the airline, ensuring a positive passenger experience and efficient flight operations.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, security checkpoints, boarding, and arrivals.Verify passenger documents, passports, and tickets.Provide information regarding flight schedules, delays, and gate changes.Handle passenger queries, complaints, and special assistance requests (PRM, unaccompanied minors, elderly passengers).Check-In & Boarding OperationsOperate the departure control system (DCS) to check in passengers and issue boarding passes.Tag and check baggage, ensuring weight and security regulations are followed.Coordinate boarding announcements and escort passengers to the aircraft when needed.Ensure accuracy of the passenger manifest.Baggage Handling SupportCoordinate with ramp and baggage handling teams for loading/offloading.Manage lost, delayed, or damaged baggage reports.Assist in baggage tracing and documentation.Safety & Security ProceduresFollow all airport and airline safety guidelines.Ensure restricted areas are secured and only authorized personnel access them.Report any suspicious activity or security concerns immediately.Customer ServiceProvide excellent customer service at all times.Assist VIP passengers, transit passengers, and passengers requiring special care.Handle service recovery during delays, cancellations, or disruptions.Coordination & CommunicationWork closely with cabin crew, airport authorities, and ground handling agents.Relay flight-related information to the operations control center.Support load control, gate coordination, and aircraft turnaround processes.Administrative TasksMaintain documentation and operational reports.Update flight information systems.Assist with daily shift handovers and briefings.Required Skills & QualificationsSkillsStrong communication and interpersonal skillsCustomer service orientationProblem-solving and quick decision makingAbility to multitask and work under pressureTeamwork and coordinationBasic computer and system-handling skillsQualificationsMinimum: 10+2 (Higher Secondary) or equivalentBachelors degree preferred (for senior roles)Fluency in English and local languagesBasic knowledge of aviation operations (training can be provided)Age and grooming standards as per airline policyWork EnvironmentShift-based work, including weekends and holidaysStanding for extended hoursFast-paced and high-pressure airport environment

Job Description Sales Executive (Jewels)Location: MumbaiType: Open to TravelOpenings: 5Job Type: Full-Time (On-field Sales)Product: Lab-Grown Diamond JewelleryRole OverviewWe are seeking dynamic and motivated Sales Executives with prior jewellery sales experience to joinour team. The role involves driving retail and field sales of lab-grown diamond jewellery, buildingstrong customer relationships, and achieving monthly targets.Key Responsibilities Promote and sell lab-grown diamond jewellery in the assigned region. Achieve sales targets (monthly/quarterly) with additional incentives for overachievement. Build and maintain strong customer relationships through excellent service and follow-ups. Identify new business opportunities and assist in expanding the client base. Conduct on-field visits, client meetings, and retail sales as required. Provide product knowledge to customers and resolve their queries effectively. Coordinate with marketing and operations teams for smooth order execution.Requirements Experience: 13 years in jewellery sales (retail or field). Education: Graduate (preferred, but mandatory with strong Jewellery sales background). Skills:o Fluent in local language + English.o Strong communication and negotiation abilities.o Customer-oriented with a proven sales track record. Willingness to work on-field and travel to different cities. Must have industry knowledge of diamonds/jewellery sector.Compensation Fixed Salary: 25,000 50,000/month (based on prior experience and performance history;includes basic targets). Variable Pay: Attractive incentive structure for achieving and exceeding sales targets.Industry (Mandatory) Jewellery / Lab-Grown Diamonds / Luxury Goods

Ground Staff are responsible for ensuring the smooth operation of airport services by providing assistance to passengers and fulfilling various duties on the ground. The key responsibilities of a Ground Staff member include:1. Providing excellent customer support by assisting passengers with inquiries, check-in, boarding, and other related services.2. Demonstrating strong communication skills to effectively convey information to passengers and other airport staff.3. Having the ability to multitask and efficiently handle multiple tasks simultaneously in a fast-paced environment.