We are seeking a dedicated Relationship Manager to join our team in Mumbai. The ideal candidate will have 8 to 10 years of experience in client management and a strong educational background, ideally with an /PGDM or . This role is exclusively for female candidates and is a full-time position based in the office.
Key Responsibilities:
- Client Engagement: Actively manage existing client relationships to ensure satisfaction and retention. This involves regular communication and understanding client needs to provide tailored solutions.
- Business Development: Identify opportunities for business growth within current accounts and potential new clients. This includes pitching services and negotiating contracts to expand the client base.
- Performance Analysis: Monitor and evaluate client accounts to ensure targets are met. Providing insights to improve products and services based on client feedback will be key to this role.
- Team Collaboration: Work closely with different departments, including marketing and finance, to align client solutions with overall business objectives. Strong interpersonal skills will be essential for effective collaboration.
- Reporting: Prepare and present regular reports on client activities and performance metrics to senior management for strategic decision-making.
Required Skills and Expectations:
The successful candidate should possess strong communication and interpersonal skills, enabling effective interaction with clients. Excellent problem-solving abilities are essential for addressing client concerns proactively. A proven track record in relationship management, coupled with the ability to analyze market trends, will enhance success in this role. Strong organizational skills and a team-oriented mindset are also crucial, as the position involves coordinating with various stakeholders in the organization.
Experience
8 - 10 Years
No. of Openings
20
Education
Post Graduate (M.B.A/PGDM, M.Tech)
Role
Relationship Manager
Industry Type
Banking
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
Kotak Mahindra Bank Xth Central Mall, Kandivali, Mahavir Nagar, Kandivali(W, Mumbai, Maharashtra 400