Fresher Process Coordinator Jobs

Job Title:International Customer Support ExecutiveLocation: Mumbai Mumbai (On-site)Job Type:Full-time ________________________________________Job SummaryVC InMotions Private Limited is looking for a fresher and an experienced Telecaller for a US Outbound & Inbound Voice Process. The ideal candidate will be responsible for engaging with existing customers, introducing new products or services, and driving repeat orders through effective communication and persuasion.________________________________________Key Responsibilities Make outbound calls to existing international (US-based) customers Explain and promote new products and services effectively Convince customers to place additional or repeat orders Maintain professional communication and strong customer relationships Follow company guidelines and sales processes________________________________________Required Skills & Qualifications Excellent communication skills Good phone etiquette and customer service skills Ability to work collaboratively in a team environment Minimum 1 year of experience in an international voice process (US preferred) Prior experience in customer service or telemarketing is an advantage Educational Qualification: Any Graduate________________________________________Perks & Growth Exposure to International Market Training and mentorship from senior team members Career growth towards Customer Support Representative (Voice process)________________________________________Salary & Benefits: Competitive salary (Rs. 20,000- Rs. 40,000) based on interview performance and relevant experience ________________________________________

As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support through various channels. You will handle inquiries and resolve issues while maintaining a high standard of service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat to provide timely assistance and information.- **Resolve Issues:** Identify customer problems and work to resolve them effectively, ensuring a positive experience and rebuilding trust.- **Maintain Customer Records:** Accurately document interactions with customers in the system to track inquiries and updates for future reference.- **Provide Product Information:** Educate customers on product features and services to enhance their understanding and improve their overall experience.- **Follow Up:** Regularly check in with customers post-interaction to confirm their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively assist customers and clearly convey information.- **Problem-Solving Ability:** The role requires quick thinking and creativity to find effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps ensure accurate documentation and reduces the chances of errors in customer interactions.- **Team Player:** You will collaborate with team members and other departments to improve service delivery and resolve customer issues.- **Basic Computer Skills:** Familiarity with computer applications and typing skills are essential for handling customer inquiries efficiently.

Job Title: Tele Sales Executive (B2C) Company: Traders Circuit Location: Bangalore About the Role: We are looking for a dynamic and enthusiastic Tele Sales Executive to promote the Traders Circuit app and assist customers in making purchase decisions. The role involves direct interaction with potential users, explaining product benefits, and converting leads into customers. Key Responsibilities: Make outbound calls to potential customers and explain the features of the Traders Circuit app Promote app subscriptions and services to retail (B2C) clients Assist customers throughout the purchase journey and resolve their queries Build strong relationships with prospects and maintain follow-ups Achieve daily/weekly/monthly sales targets Maintain records of calls, leads, and conversions Coordinate with the internal team for smooth onboarding of customers Requirements: Female candidates preferred Excellent communication skills in Hindi and English (mandatory) Strong convincing and negotiation skills Basic understanding of sales and customer handling Comfortable with calling and handling B2C clients Freshers and experienced candidates can apply Preferred Skills: Prior experience in tele sales, app promotion, or customer support Interest in stock market/trading (added advantage) Target-driven and self-motivated Salary & Benefits: Fixed salary + attractive incentives Friendly and growth-oriented work environment Training and development opportunities Working Hours: 6 Days Working Day Shift

As a Customer Care Executive, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat, providing accurate information and assistance.- **Resolve Issues:** Address customer complaints swiftly and effectively, ensuring that issues are resolved to the customers satisfaction.- **Maintain Customer Records:** Update and maintain customer information in our systems to ensure accurate records are kept.- **Provide Product Information:** Share details about our products and services to help customers make informed decisions.- **Collaborate with Teams:** Work closely with other departments to escalate issues or share feedback for process improvements.**Required Skills and Expectations:**- **Communication Skills:** You must have excellent verbal and written communication abilities to interact effectively with customers.- **Problem-Solving Skills:** The ability to think critically and offer solutions to customer issues is essential.- **Team Player:** You should be willing to collaborate with colleagues to improve the overall customer experience.- **Adaptability:** You need to be open to learning and adjusting to new processes and technologies as required.- **Customer-Centric Attitude:** A genuine desire to help customers and enhance their experience is crucial for success in this role. Ideal candidates will have a minimum of a 12th-grade education and some experience in customer service, but those with a positive attitude and willingness to learn are encouraged to apply.

We are looking for a Tele Caller to join our team in Kodambakkam. This position is suitable for candidates with little to no experience who are eager to develop their skills in customer service and sales.**Key Responsibilities:**- **Making Outbound Calls:** Contact potential customers to introduce our products or services. You will need to communicate effectively and persuasively to engage them.- **Handling Customer Inquiries:** Respond to questions and provide information to customers. Your goal is to ensure they have a clear understanding of our offerings.- **Maintaining Records:** Keep detailed notes of each call in our database. Accurate record-keeping is essential for tracking customer interactions and follow-ups.- **Follow-Up Calls:** Reconnect with customers to check their interest and provide additional information. This helps in nurturing leads and increasing sales opportunities.- **Meeting Targets:** Work towards meeting daily or weekly call and sales targets set by the management. This promotes a focus on results and accountability.**Required Skills and Expectations:**Candidates should have completed at least their 12th grade. Strong verbal communication skills are essential for clearly conveying information and engaging customers. A friendly and approachable attitude will help in building rapport with clients. Basic computer skills are necessary to manage call records and customer information. Ideal candidates should be motivated, eager to learn, and able to work well in a team environment. A positive attitude and resilience are key for handling call rejections and maintaining enthusiasm.

We are looking for a dedicated Back Office Executive to support our daily operations and contribute to our team's efficiency. Key Responsibilities:- **Data Entry**: Accurately inputting data into the companys database to ensure information is current and reliable.- **Documentation Management**: Organizing and maintaining important documents and files, ensuring they are easily accessible for team members.- **Customer Support**: Assisting with customer inquiries through email or phone, providing timely and accurate information to enhance customer satisfaction.- **Report Generation**: Preparing regular reports based on data collected, helping management monitor performance and make informed decisions.- **Inventory Management**: Keeping track of office supplies and assisting in the ordering process, ensuring that the team has what it needs to operate smoothly.- **Communication**: Coordinating with team members and other departments to facilitate smooth operations and resolve any issues that may arise.Required Skills and Expectations:- Candidates should have completed their 12th grade and should have basic knowledge of computer operations and office software.- Strong attention to detail is necessary to ensure accuracy in data entry and document management.- Good communication skills, both verbal and written, are essential for effective interaction with clients and team members.- A proactive attitude and the ability to work independently or as part of a team are important for success in this role.- Previous experience in a back office role is a plus but not required; fresh graduates are encouraged to apply.

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

*Customer Support ExecutiveEnergetic Customer Support Executive with experience handling calls, chats, and emails to resolve orders, payments, and tech issues. Skilled at CRM use, meeting SLAs, and boosting customer satisfaction. Key responsibilities - Answer customer chats/emails about orders and refunds - Fix login/payment problems and guide users - Report bugs, update help guides - Check documents, flag fraud - Hit reply-time targets and keep customers happy

We are seeking a dedicated Customer Care Executive to join our team in Kolkata. This is a full-time work-from-home position, perfect for freshers who have completed their 12th grade.As a Customer Care Executive, you will be the first point of contact for our customers, assisting them with their queries and providing solutions to enhance their experience with our services.Key Responsibilities:1. **Assist Customers**: Respond to customer inquiries promptly via phone, email, or chat, ensuring they receive accurate and helpful information.2. **Problem Solving**: Identify issues raised by customers and resolve them efficiently or escalate them to the appropriate department when necessary.3. **Maintain Records**: Keep accurate records of customer interactions, transactions, comments, and complaints to ensure follow-up and service improvement.4. **Product Knowledge**: Stay informed about our products and services to provide the best possible support and guidance to customers.5. **Feedback Collection**: Gather customer feedback to improve service quality and report issues to management for further action.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly, patient, and empathetic demeanor is essential to create a positive experience. Attention to detail and the ability to manage time efficiently are crucial, as well as the capability to learn and adapt to our processes and technologies quickly. A passion for customer service and a proactive approach to problem-solving will greatly contribute to your success in this role.

We are seeking a motivated and enthusiastic Telecalling Executive to join our team in Bangalore. This role is ideal for candidates with 0 to 3 years of experience and who have completed their 12th grade education. Female candidates are preferred for this position.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential customers to share information about our products and services, aiming to generate interest and leads.- **Engage with Customers:** Communicate effectively to understand customer needs, answer questions, and provide relevant solutions to enhance customer satisfaction.- **Maintain Call Records:** Document interactions accurately in our database to track progress and follow up with leads, ensuring all customer interactions are logged properly.- **Work Towards Targets:** Achieve daily and monthly calling targets and sales goals through persuasive communication skills and a strong understanding of our offerings.- **Provide Feedback:** Report any customer insights or feedback to the management team, helping to improve our services and approach.**Required Skills and Expectations:**Candidates should have excellent verbal communication skills in English and regional languages. A friendly and approachable demeanor is essential to build rapport with customers. Basic computer skills, including familiarity with MS Office and database entry, are important for maintaining accurate records. A willingness to learn and adapt in a fast-paced environment will contribute to your success in this role. Candidates should be goal-oriented, self-motivated, and ready to work full-time from the office in a team-oriented atmosphere.

We are looking for a motivated Tele Caller to join our team in Noida Sector 2. This role is ideal for freshers eager to start their career in a dynamic environment. As a Tele Caller, you will engage with customers over the phone to promote our services and gather feedback.Key responsibilities include making outbound calls to potential clients and introducing our products or services. You will listen to customer needs and provide accurate information, ensuring a positive experience. Maintaining clear records of calls and follow-ups is essential, as this helps track interactions and outcomes. You will also handle customer inquiries and resolve issues promptly, contributing to customer satisfaction.Required skills include excellent communication and interpersonal skills, allowing you to build rapport with clients quickly. A friendly and approachable demeanor is important for creating a pleasant experience. You should be able to work well in a team and follow guidelines while being flexible to adapt to different customer responses and situations. Basic computer knowledge is necessary for updating records and using call management systems. A willingness to learn and take feedback constructively is essential for personal growth and success in this role.We welcome applicants who have completed their 12th grade and are looking for a full-time opportunity to work from the office. If you are enthusiastic and eager to develop your skills in a supportive environment, we encourage you to apply.

Company: Total ShapeLocation: RemoteSalary: $800 - $1,000 per monthPosition Overview:Were hiring a proactive and detail-driven Scheduler to manage calendars, appointments, and team coordination. You'll ensure meetings and deadlines are effectively planned and communicated across departments.Responsibilities:Manage and maintain schedules for key team membersCoordinate internal and external meetings, calls, and interviewsSend reminders, follow-ups, and meeting agendasReschedule or adjust calendar events based on shifting prioritiesCollaborate with team leads to plan project timelinesEnsure time zones and availability are accurately consideredQualifications:Experience in scheduling or administrative coordinationExcellent time-management and communication skillsStrong attention to detail and ability to multitaskFamiliarity with tools like Google Calendar, Zoom, Slack, Trello, etc.Ability to work independently in a remote environmentReliable, professional, and discreetPerks:100% remote positionFlexible working hoursPositive and collaborative team cultureGrowth opportunities in a rapidly scaling online businessTo apply, please follow these instructions:Search on Google for Total Shape then go to our Jobs page from the homepage. This is a test to see how well you follow instructions, given that we have hundreds of applicants competing for the position.Once you reach the Jobs page, fill out the Google Form there. Upload the CV in PDF format using Google Forms.We will contact you if we believe youre a good fit. But if you get no response within two (2) weeks, feel free to follow up by sending an email to our careers email with the subject line in this format: Position Applied For - Total Shape.Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for.We will not reply to messages sent to our social media accounts about job applications- all communications from us will only be sent via email.If you don't receive a message, please feel free to re-apply after 6 months to another opening suitable for you in our company.

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Immediate Hiring Female Candidates Preferred Customer Relationship Officer (CRO) Automobile Industry Location: Kaloor, Kochi Languages: English & Malayalam Eligibility: Freshers & Experienced (Any age, any qualification welcome) Job Role: Handling customer calls Explaining car details Service follow-ups & customer support Working Hours: 9:00 AM 6:00 PM Sunday fixed off Salary: 12,000 Take-home (Freshers) 13,000 14,000 Take-home (Experienced) Incentives applicable after 3 months Immediate joiners only

We are looking for an On-Call Sales Executive to promote and sell our educational notes to students through phone calls. The role requires clear communication, confidence while speaking to students, and the ability to explain the value of paid study materials. The candidate should be comfortable handling sales conversations over calls and converting interested students into customers.