Job Summary
We are looking for an organized and detail-oriented Process Coordinator to coordinate daily operational processes, ensure SOP compliance, and drive timely task completion across departments.
Key Responsibilities
Coordinate and monitor daily operational workflows across departments.
Ensure teams follow SOPs, checklists, and defined processes.
Follow up with team members on assigned tasks and ensure timely completion.
Track process deviations and coordinate corrective actions.
Facilitate smooth communication and handoffs between departments.
Maintain process documentation, records, and checklists.
Identify process gaps and suggest improvements.
Prepare regular status reports and updates for management.
Assist in onboarding and training employees on process guidelines.
Requirements
Graduate in Business Administration, Operations, or a related field.
Basic knowledge of MS Office / Google Workspace.
Strong follow-up, coordination, problem-solving, and attention to detail.
Comfortable working with SOPs and process documentation.
Hospitality or service-industry experience is an advantage.