Array ( [0] => passenger-handling [1] => gonda ) Passenger Handling Jobs in Gonda,Passenger Handling Job Vacancies in Gonda Uttar Pradesh

Passenger Handling Job Vacancies in Gonda

Hiring For Higher Secondary Freshers - Airport Ground Staff

Skyview India Academy Private Limited

Airline Operations Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Airport Cargo Airport Operation Ground Management Ground Operation Passenger Handling
## **Job Description: Airline Ground Staff**### **Position Overview:**We are seeking motivated and customer-focused individuals to join our team as **airline ground staff. In this role, you will play a key part in ensuring smooth ground operations, assisting passengers throughout their journey, and upholding the highest standards of safety and customer service at the airport.### **Key Responsibilities:*** **Passenger Assistance:** Greet and assist passengers at various airport touchpoints, including check-in counters, boarding gates, and arrival halls.* **Check-in Services:** Verify travel documents, check in luggage, issue boarding passes, and manage seat allocations.* **Baggage Handling:** Ensure proper tagging and safe transfer of passenger luggage, and handle lost or delayed baggage claims efficiently.* **Flight Coordination:** Communicate and coordinate with flight crews, ground handling teams, and airport authorities to ensure timely flight departures and arrivals.* **Special Assistance:** Provide support to passengers with reduced mobility, elderly travelers, unaccompanied minors, and families with young children.* **Customer Service:** Address passenger inquiries, resolve complaints, manage last-minute booking changes, and ensure overall passenger satisfaction.* **Safety Compliance:** Follow all aviation security protocols and safety regulations at all times.### **Key Skills:*** Excellent verbal and written communication* Strong problem-solving and interpersonal skills* Ability to handle high-pressure situations calmly* Basic computer proficiency and familiarity with airline reservation systems* Strong organizational skills and attention to detail### **Qualifications:*** Minimum Qualification: 10+2 (Higher Secondary); Graduation preferred* Prior experience in customer service, aviation, or ground handling is an advantage* Proficiency in English and local language(s)* Willingness to work flexible shifts, including weekends and holidays* Physically fit and well-groomed appearance
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Freshers For Airport Ground Staff - Gonda/Hardoi

Skyview India Academy Private Limited

Airline Operations Aviation Aviation Security Ground Staff Activities Ground Handling Hospitality Airport Operation Airport Ground Handling Passenger Handling Airport Cargo Ground Management Cargo Handling Ground Operation
## **Job Description: Ground Staff**### **Position Summary:**We are looking for enthusiastic and customer-oriented Ground Staff to join our team at the airport. Ground Staff are responsible for ensuring the safety, comfort, and satisfaction of passengers before, during, and after boarding. This role requires excellent communication skills, problem-solving abilities, and a strong commitment to providing exceptional customer service.### **Key Responsibilities:*** Greet and assist passengers at check-in, boarding gates, and arrival terminals.* Provide accurate information regarding flight schedules, boarding procedures, and baggage policies.* Check in luggage, issue boarding passes, and handle ticketing processes.* Assist passengers with special needs, including the elderly, disabled, or those traveling with young children.* Handle and resolve passenger inquiries, complaints, and concerns in a professional and timely manner.* Coordinate with security, maintenance, and other airport departments to ensure smooth operations.* Ensure compliance with all safety regulations and airport protocols.* Manage reservations, cancellations, and changes in flight itineraries.### **Key Skills & Competencies:*** Excellent communication and interpersonal skills* Strong problem-solving abilities* Ability to handle stressful situations calmly* Basic computer knowledge and ticketing software familiarity* Customer-centric attitude and teamwork skills### **Qualifications:*** Minimum qualification: 10+2 (Higher Secondary) or Graduation* Previous experience in customer service or the aviation industry is preferred* Fluent in English and the local language* Flexible to work in shifts, including weekends and holidaysage : 18 to 27 years only---If you would like, I can help you customize this for a specific company or airline.
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