Non Voice Process Executive Job Vacancies in Jankipuram

We are seeking a BPO Executive to join our team in Jankipuram, Lucknow. This is a full-time position suitable for individuals with 0 to 2 years of experience. Candidates should have completed at least their 12th grade. The role involves handling customer interactions and providing support efficiently.Key Responsibilities:- Customer Support: Engage with customers via phone or chat to address inquiries, resolve issues, and provide product or service information. Strong communication skills are essential for effective interaction.- Data Entry: Accurately input and manage customer information in the system. Attention to detail is crucial to maintain data integrity and update records promptly.- Feedback Handling: Collect customer feedback and suggestions to help improve services and overall customer satisfaction. You should be open to receiving feedback and willing to adapt based on customer needs.- Team Collaboration: Work closely with other team members to achieve departmental goals. Collaboration and a team-oriented mindset are vital for a seamless workflow.Required Skills and Expectations:Candidates must demonstrate excellent verbal and written communication skills in English and Hindi. A basic understanding of computers and software applications is necessary. As a BPO Executive, you should be adaptable, patient, and able to work in a fast-paced environment. A positive attitude and a desire to learn are important for success in this role.