Network Operations Jobs

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

We're Hiring- Network Security Engineer Exp: 3+ Years Relevant Notice Period: Immediate Joiner (Male Candidates) Good in Communication Salary: Upto7.5 LPA Location: Chennai Shifts: 24*7 Rotational ShiftsKey Responsibilities: Firewall Management: Configure and troubleshoot Fortinet, Palo Alto, and Cisco firewalls including policies, NAT, segmentation, routing, UTM, upgrades, migrations, and HA. SD-WAN Operations: Deploy and optimize SD-WAN environments (overlays/underlays), troubleshoot routing (BGP/OSPF), tunnel issues, dual-WAN failover, SLA routing, and performance using QoS and link-health monitoring. Cloud Network Security: Implement and audit AWS/GCP security controls (NSGs, firewall policies, VPC routing, peering, WAF) and resolve multi-region connectivity issues. WAF Management: Perform onboarding, rule tuning, exception handling, and false-positive analysis. Proxy & Zscaler: Manage Zscaler ZIA configurations, authentication methods, routing policies, and resolve complex proxy issues. VPN & Secure Access: Configure and troubleshoot complex IPSec/SSL-VPN tunnels and analyze application flows for security rule creation. Security Architecture Support: Assist Leads during network design, segmentation planning, and ensure compliance with ISO 27001, SOC 2, and client requirements. Documentation: Prepare HLD/LLD, change documentation, and maintain Visio diagrams for firewalls, SD-WAN, and cloud networks.Skills &Experience : Hands-on experience with Fortinet/Palo Alto/Cisco firewalls. Strong SD-WAN troubleshooting (overlay tunnels, routing protocols, SLA policies). Knowledge of AWS/GCP network security concepts and tools. Experience with VPN, Zscaler, WAF, and enterprise routing/security. Good understanding of security standards and audit processes. Strong documentation, analytical, and problem-solving skills

Were looking for a proactive and tech-savvy Asset Engineer to manage the setup, maintenance, and tracking of POS systems, printers, and office IT assets. You'll play a key role in ensuring all hardware is operational, documented, and efficiently supported across our locations. The ideal candidate will also be responsible for on-call support operations, daily activity reporting, and tracking robot activity as well as handling customer queries related to Bots.Key Responsibilities:* Install and configure POS systems and printers, and manage hardware deployment at the business location.* Install and configure printers on the network, ensuring proper integration and performance.* Provide technical support to staff, clients, and vendors; troubleshoot and escalate hardware issues as needed.* Maintain and update IT asset inventory, including desktops, laptops, peripherals, and mobile devices.* Oversee all internal company assets, including monitoring lifecycle, usage, and compliance.* Coordinate with vendors for procurement, billing, and warranty services of assets* Work with the Admin team for internal and external asset movement.* Follow company policies and standard operating procedures.* Utilize PowerShell scripting for automation, monitoring, and inventory tasks.* Maintain excellent documentation and regularly update reports and records.* Responsible for monitoring BoT daily usage and following up on anomalies via Customer Success.* Share Trello status reports with all log activity pings* Escalate unresolved issues promptly to the Level 3 Team.* Excellent verbal and written communication and interpersonal skills* Strong attention to detail and ability to multitask in a fast paced environmentInterested candidates please share the profile to gummadi.guruvardhini@pringlesoft.com

We're seeking a skilled professional to manage and maintain our network security infrastructure, including CCTV, fire alarm systems, and access control systems. The ideal candidate will have experience in designing, implementing, and troubleshooting these systems.

Job Summary:We are looking for an L1 NOC Engineer responsible for monitoring leased line links and network infrastructure. The role involves first-level monitoring, troubleshooting, escalation, and coordination with service providers/vendors to ensure 24x7 uptime and SLA adherence.________________________________________Key Responsibilities: Monitor leased line links, WAN, LAN, and backbone infrastructure through NMS tools. Perform real-time network monitoring, identify outages, packet drops, latency, or performance degradation. Log incidents and update ticketing systems (like ServiceNow, Remedy, or internal tool). Provide first-level troubleshooting (ping, traceroute, checking device/interface status). Escalate unresolved issues to L2/L3 engineers or ISP/vendor as per defined SOP. Coordinate with telecom carriers/service providers for fault resolution. Follow shift rosters (24x7 support environment). Maintain daily network health check reports and shift handover logs. Ensure SLA compliance and proper incident documentation.________________________________________Required Skills & Qualifications: Graduate/Diploma in Electronics/IT/Telecom/Computer Science. 02 years of experience in NOC/network monitoring (Freshers with CCNA/N+ certification can also apply). Basic understanding of leased lines, MPLS, VPN, and Internet links. Knowledge of networking fundamentals (IP addressing, routing basics, OSI layers). Hands-on with monitoring tools (SolarWinds, Nagios, PRTG, Zabbix, or equivalent). Strong communication and coordination skills (with internal teams & ISPs). Willingness to work in 24x7 shifts.________________________________________Good to Have: CCNA / CompTIA Network+ certification. Prior experience with ISP or Enterprise NOC. Familiarity with ITIL ticketing process.

Urgent Requirement Full Time Contractual Candidates Post Network Engineer L1, L2, L3, L4 Education- B-tech IT/CS/EC, Postgraduate MCA/MTech Computers/Electronics/IT or M.SC CS/IT/Physics/Mathematics/Electronics.Work L-4 Network Support EngineerL-4 Network Support Engineer-In Addition to Skill sets o L1, L2, L3, Co-ordinate personnel and processes for efficient functioning.Act as Senior Network AdministratorBe able to perform role of Team Lead.Perform function testing and also resolution of helpdesk issues reported by application users.Required Experience: Min 6Year Network Support Engineer.Work L-3 Network Support EngineerL-3 Network Support Engineer In addition to skill sets of L-1 and L-2, Co-ordinate with service provider/vendors regarding FLM (First Line Maintenance) of GPON Equipment and co-ordinate incremental fiber maintenance. Preparing of User/Admin manual as per process requirement.Required Experience: Min 3Year Network Support Engineer.Work L-2 Network Support EngineerIn addition to skill sets of L1, Experience of working in the area of network monitoring and troubleshooting. Preparation of Daily/Weekly reported by Management.Required Experience: Min 2Year Network Support Engineer.Work L-1 Network Support EngineerGood Knowledge of troubleshooting and management of network technologies. Basic Knowledge/understanding of a Network Operation Centre of any magnitude and its functioning. Basic understanding of GPON Technology and components such as OLT, ONT, OC Splitters and Optical Cables, etc.Required Experience: Fresher/Min 1Year Network Support Engineer.Send CV : upimark99@gmail.comMinimum 40 Year AgeWorking Location Delhi, BangaloreApplication required Documents-CV, KYC, Police Verification Old/Current, Education Documents, Address Proof, 2-Pasport Size Photo, Bank Detail.

Key Responsibilities:Install and configure hardware such as routers, switches, and servers.Troubleshoot and resolve network device issues.Perform on-site maintenance and support.Coordinate with remote teams for escalations.

POINTO:Pointo is India's leading energy storage tech company, revolutionizing the electric mobility sector with cutting-edge battery solutions. As we expand our footprint, we are looking for a State Head North East to drive growth, establish new Pointo centers, and lead state-wide operations.KEY RESPONSIBILITIES:MARKET EXPANSION & STRATEGY: Identify high-potential locations for opening Pointo Centers to operate battery services. Assess market demand and ensure strategic expansion in safe lending zones. Build partnerships with key stakeholders, including e-rickshaw associations, financiers, and fleet operators to drive adoption. Leverage existing market knowledge of the e-rickshaw segment to accelerate growth and establish a strong presence.GOVERNMENT & ADMINISTRATIVE LIAISON: Utilize strong connections with local authorities and administrative bodies to streamline operations. Ensure compliance with state regulations and secure necessary approvals for expansion. Represent Pointo in discussions with government agencies and industry bodies.SALES, MARKETING & COLLECTIONS: Recruit, train, and manage a high-performing team for sales, marketing, and collections. Develop and execute strategies to boost battery leasing and adoption among e-rickshaw drivers. Oversee collections and risk management, ensuring smooth financial operations.LEADERSHIP, REPORTING & OPERATION S MANAGEMENT: Lead state-wide operations and ensure seamless execution of business strategies. Prepare and present performance reports on state expansion, sales, and collections to the senior leadership team. Work closely with the senior leadership team to align state growth plans with company objectives.REQUIREMENTS: 8+ years of experience in e-rickshaw finance, leasing, or battery operations (market knowledge in the e-rickshaw segment is highly preferred). Strong network with government bodies, local administration, and industry stakeholders. Prove

Real estate township project development plot sale thru network marketing team up and managing sales team and enlarge new group from netowrk field to grow and boost sales volume.we have township multicity project in across Bihar

Key Responsibilities: Manage and optimize IT infrastructure, including servers, networks, and databases Oversee data security, backups, and disaster recovery planning Lead software development and implementation to meet business needs Supervise the EDP team, providing guidance and technical support Analyze and optimize systems to enhance operational efficiency Manage ERP backups, system networking, CCTV, and intercom maintenance Manage vendor relationships and ensure service level agreements are met Prepare and manage the IT department budget Develop data reporting systems to provide valuable business insights Ensure system uptime and performance monitoring Stay updated with technological advancements and trendsQualifications: Bachelor's degree in Computer Science, Information Technology, or related field 5+ years of experience in IT management, with a focus on data processing systems Strong knowledge of data security, software development, and IT infrastructure management Excellent leadership and project management skills Experience with vendor management and IT budgetingIf you're passionate about driving IT excellence and looking for a challenging role, wed love to hear from you! Apply today and be a part of our forward-thinking team!Key Responsibilities: Manage and optimize IT infrastructure, including servers, networks, and databases Oversee data security, backups, and disaster recovery planning Lead software development and implementation to meet business needs Supervise the EDP team, providing guidance and technical support Analyze and optimize systems to enhance operational efficiency Manage ERP backups, system networking, CCTV, and intercom maintenance Manage vendor relationships and ensure service level agreements are met Prepare and manage the IT department budget Develop data reporting systems to provide valuable business insights Ensure system uptime and performance monitoring

You are looking for work from home opportunity, so this is the right platform for youWe have multiple profiles available hereAdvisor, Recruiter, Team leader and Project leader. Earning potential: 12k - 25k per monthTiming: 3h - 4h (flexible) Requirements----Name: Age: 18+Education: Any degreeState:Candidates should be Freshers, Experienced, House wives, Students. If you are interested please contact here immediately... whatsApp 9999231767Note: We need serious, passionate and motivated candidates who can grow with us.

Key Responsibilities:Technical Support:Provide technical support and assistance to customers regarding router configurations, troubleshooting, and maintenance.Diagnose and resolve network-related issues reported by customers and provide timely and effective solutions.Product Knowledge:Maintain an in-depth understanding of the company's routers, networking products, and related technologies to effectively address customer inquiries and issues.Stay updated with product updates, releases, and new features to provide accurate and up-to-date information to customers.Customer Communication:Communicate with customers in a professional and courteous manner to gather information, explain solutions, and ensure customer satisfaction.Provide clear and detailed instructions to customers for configuring and optimizing router settings.Documentation:Create and maintain detailed documentation including troubleshooting guides, FAQs, and knowledge base articles to assist both customers and internal teams.Document and escalate customer-reported issues to the appropriate teams for resolution and future reference.Collaboration:Collaborate with cross-functional teams, including product development, quality assurance, and sales, to address complex customer issues and provide valuable feedback for product improvements.Participate in team meetings and knowledge sharing sessions to enhance overall team performance and expertise.Training and Education:Conduct training sessions for customers and internal teams to enhance their understanding of our products, configurations, and best practices.Stay informed about industry trends, certifications, and advancements in networking technologies to continuously improve your knowledge and skills.Qualifications:Bachelor's degree in Computer Science, Information Technology, or a related field.Proven experience in network support, preferably in a routers manufacturing or service provider company.Strong understanding of networking .

Samradhya bhumi group is manly dialing in entertainment sector and also extant the support to the associate companies.company is providing appartuinities to the candidates who are willing to work as freelancer to earn other extra income. company corporate culture is to provided skills and business appartuinities support to the candidates.

Please do not call. Send your resume via email to patel.29.binita@gmail.comThis is a work from home position.Responsibilities:Lead the development and implementation of security strategies and solutions for our SaaS applications and platforms.Conduct security reviews of third-party SaaS vendors and solutions.Design and deploy security controls, including encryption, access controls, and multi-factor authentication, to mitigate risks associated with SaaS usage.Evaluate and recommend security tools and technologies such as SIEM, EDR, vulnerability scanners and more to enhance our SaaS security posture.Monitor and analyze SaaS usage and activity to detect and respond to security incidents and breaches.Collaborate with IT and development teams to integrate security best practices into the software development lifecycle.Stay current with industry trends and emerging threats in SaaS security, and provide guidance and recommendations to mitigate risks.Participate in security incident response and investigations, and provide timely resolution and remediation.Develop and deliver security awareness training programs for employees, with a focus on SaaS security best practices.Assist in the development and maintenance of security policies, procedures, and standards related to SaaS security.Participate in on-call rotation and scheduled work.

Position Overview:As a cybersecurity enthusiast, your expertise will guide us through the complexities of cyber threats, vulnerabilities, and incident responses. This role demands a strategic thinker with a meticulous attention to detail and a relentless pursuit of excellence in cybersecurity defense.Roles and Responsibilities:Conduct risk assessments, vulnerability analyses, and penetration tests to identify security gaps.Collaborate with our team to develop and implement cutting-edge security measures.Monitor our security infrastructure for unauthorized access, initiating effective mitigation strategies.Continuously improve our security policies and practices to uphold the highest standards.Stay updated on cybersecurity trends to enhance our defense mechanisms.Key Skills and Qualifications:Ethical hacking and cybersecurity experience, preferably (CEH)certification.Deep knowledge of cybersecurity principles and ethical hacking.Proficiency in security tools (e.g., Nmap, Burp Suite, Metasploit).Understanding of network protocols and vulnerabilities.Exceptional analytical and problem-solving skills.Effective communication and teamwork skills.Relevant Bachelor's or Master's degree.Who Should Apply:Cybersecurity professionals eager to apply their skills in a dynamic setting.Those passionate about ethical hacking and cybersecurity innovation.Individuals aiming to make a significant impact in cyber threat protection.