Asset Engineer

we’re looking for a proactive and tech-savvy asset engineer to manage the setup, maintenance, and tracking of pos systems, printers, and office it assets. you'll play a key role in ensuring all hardware is operational, documented, and efficiently supported across our locations. the ideal candidate will also be responsible for on-call support operations, daily activity reporting, and tracking robot activity as well as handling customer queries related to bots.

key responsibilities:

* install and configure pos systems and printers, and manage hardware deployment at the business location.

* install and configure printers on the network, ensuring proper integration and performance.

* provide technical support to staff, clients, and vendors; troubleshoot and escalate hardware issues as needed.

* maintain and update it asset inventory, including desktops, laptops, peripherals, and mobile devices.

* oversee all internal company assets, including monitoring lifecycle, usage, and compliance.

* coordinate with vendors for procurement, billing, and warranty services of assets

* work with the admin team for internal and external asset movement.

* follow company policies and standard operating procedures.

* utilize powershell scripting for automation, monitoring, and inventory tasks.

* maintain excellent documentation and regularly update reports and records.

* responsible for monitoring bot daily usage and following up on anomalies via customer success.

* share trello status reports with all log activity pings

* escalate unresolved issues promptly to the level 3 team.

* excellent verbal and written communication and interpersonal skills

* strong attention to detail and ability to multitask in a fast paced environment

interested candidates please share the profile to

• Experience

  2 - 8 Years

• No. of Openings

  4

• Education

  B.Sc, B.Tech [Electronics/Telecommunication], M.C.A, M.Sc, M.Tech [Electrical]

• Role

  Asset Engineer

• Industry Type

  Engineering / Cement / Metals

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office