Network Coordinator Jobs

Network Support Engineer (calling/voice support) providing remote technical assistance to troubleshoot and resolve network issues, acting as a first or second line of support (L1/L2). Identify, diagnose, and resolve network outages, routing, and switching problems, through voice interaction with clients and ensuring high customer satisfaction, SLA compliance.

Goregaon, Mumbai 0-1 YearResponsibilities:Troubleshoot hardware & software issuesInstall & configure systems, printers, applicationsBasic network (LAN/Wi-Fi) supportSystem updates & IT asset managementSkills:Basic hardware + software knowledgeWindows / MS Office familiarityBasic networking (IP, DNS)Problem-solving skills

Independently handle and support client sites Manage Microsoft Server environments (Active Directory, Group Policy) Configure and support email clients like Outlook and Thunderbird Basic knowledge of Linux (added advantage) Configure and troubleshoot Firewalls Perform networking tasks such as crimping and punching Troubleshoot desktops, laptops, printers, and peripherals Identify and replace faulty hardware components (RAM, Processor, SMPS, etc.) Install and configure operating systems and software Set up user accounts and network profiles Install updates and patches for software applications Diagnose and resolve network, hardware, and software issues.Required Skills: Strong technical troubleshooting abilities Hands-on experience with hardware and networking Ability to work independently at client locations Good communication and client management skills

As a Network Support Engineer in Bangalore, you will play a crucial role in ensuring smooth network operations. You will work full-time in the office and provide technical support to resolve network issues effectively.**Key Responsibilities:**- **Network Monitoring:** Regularly check network performance and functionality to ensure that all systems are running optimally. Quick identification of faults or disruptions is key.- **Troubleshooting:** Investigate and resolve network-related problems, such as connection issues and hardware failures, ensuring minimal downtime and disruption for users.- **Installation and Configuration:** Assist in setting up new network equipment, such as routers and switches, and configure them according to the company's standards.- **Documentation:** Maintain accurate records of network configurations, changes, and incidents to help in future troubleshooting and planning.- **User Support:** Provide technical assistance to users regarding network access issues and educate them about best practices for using the network effectively.**Required Skills and Expectations:**Candidates should possess a degree in B.C.A, B.Sc, or B.E. A background in network technologies, such as TCP/IP, DNS, and DHCP, is essential. You should have 1-2 years of experience in a similar role, demonstrating your ability to troubleshoot and resolve issues efficiently. Strong communication skills are necessary to interact with users and team members effectively. Additionally, candidates should be detail-oriented and able to work well under pressure to meet deadlines. Familiarity with network monitoring tools and equipment is a plus.

We are seeking a Technical Support Executive to join our team in Kharadi. This is a full-time role suitable for candidates with 0 to 1 year of experience. As a Technical Support Executive, you will play a crucial role in assisting customers with their technical queries and issues.**Key Responsibilities:**- **Customer Support:** Assist customers in troubleshooting and resolving technical issues related to our products or services. This involves communicating effectively to understand their concerns.- **Problem Diagnosis:** Identify and diagnose technical problems by analyzing customer complaints and using problem-solving techniques, ensuring that customers receive timely solutions.- **Technical Documentation:** Document all customer interactions and technical issues in a clear and detailed manner. This will help improve processes and provide a reference for future support.- **Collaboration:** Work closely with other team members, including developers and engineers, to escalate complex issues and ensure a smooth resolution for customers.- **Training:** Participate in training sessions to develop your technical knowledge and stay updated on product features, improving your ability to assist customers effectively.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to interact with customers clearly and professionally. A basic understanding of technical concepts and products is essential, along with a willingness to learn and improve your skills. Attention to detail and problem-solving abilities are crucial for diagnosing issues effectively. A positive attitude and the ability to work collaboratively in a team environment are also important.

FIELD WORK - BIKE MANDATORY - With Petrol Allowances Addressing user tickets for issues regarding hardware, software, and networking. Assisting customers through installing applications and computer peripherals. Providing technical support either by visiting on-site or through remote-access systems. Providing IT networks and customer services to users inside and outside the company. Guide users with step-by-step instructions to resolve the issues. Customising the desktop applications as per the needs of users and clients. Advising on software and hardware upgrades. Maintaining a log of job tickets and maintenance tasks. Ensuring that the user systems are working fine. Creating technical reports and manuals. Keep up with current breakthroughs in computing technology and research its reviews. Periodically Antivirus & Software patches updates. Hardware Inventory Management

We are looking for a dedicated IT Hardware Engineer to join our team in Dwarka Sector 7, Delhi. This role is ideal for individuals with a keen interest in hardware and support, and it is perfect for those looking to kickstart their career in IT.Key Responsibilities:1. **Hardware Installation and Maintenance**: You will be responsible for setting up, installing, and maintaining computer hardware components to ensure smooth operations. This includes desktops, laptops, and peripherals.2. **Troubleshooting and Repairs**: You will diagnose and resolve hardware issues efficiently. This involves identifying problems and repairing or replacing faulty components to minimize downtime.3. **System Upgrades**: You will assist in upgrading existing systems by installing new hardware or software. This keeps our technology current and effective.4. **Support and Assistance**: You will provide support to end-users, offering guidance on hardware use and troubleshooting simple issues, ensuring they have a positive experience with our IT systems.5. **Documentation**: You will maintain accurate records of hardware inventory and service requests. This helps in tracking resources and planning for future upgrades.Required Skills and Expectations:Candidates should be male and have at least a 10th-grade education. A background or strong interest in IT hardware is essential, along with basic problem-solving skills. You should be a good communicator, comfortable working in a team, and eager to learn and adapt in a dynamic environment. Experience in IT support is a plus, but not necessary.

Key job Responsibility includes installation and service support for desktop, Laptop , networking and CC TV including installation of Printer and repairing laptop. Experience of Chip level repairing of laptop will be an added advantage . Work responsibility includes working at office as well as at customer site.

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

Provide onsite support for desktops, laptops, printers, scanners, IP phones, UPS, switches,routers, VC systems, CCTV, and other IT equipment. Perform preventive and predictive maintenance of IT equipment. Troubleshoot hardware and software issues (L1L2 support). Install and configure operating systems, software, and network connectivity. Manage incidents and service requests through helpdesk system and ensure SLA compliance. Handle IMAC activities (Install, Move, Add, Change) for IT infrastructure. Coordinate with ISP and third-party vendors for connectivity and warranty/AMC support. Provide Video Conferencing (VC) support including MS Teams, WebEx, and Google Meet. Maintain IT asset inventory and conduct periodic verification. Submit daily activity reports and escalate critical issues when required.

Provide technical support for CCTV cameras, DVRs/NVRs, monitors, and related networking equipmentDiagnose and resolve hardware, software, and connectivity issues (on-site or remotely)Assist with installation, configuration, testing, and commissioning of CCTV systems

Location: Lamington Road, MumbaiExperience: 1 - 2 yearsEmployment Type: Full-timeWorking Days: Monday to SaturdaySalary: 1.80 to 2.40 LPAJob Overview:We are looking for a Desktop Support Engineer with 12 years of experience to provide technical assistance and support for hardware, software, and basic network-related issues. The ideal candidate should have hands-on experience troubleshooting desktop/laptop systems, installing applications, and assisting end-users with day-to-day IT concerns.Key Responsibilities:Provide technical support for desktops, laptops, printers, and peripherals.Install and configure Windows operating systems and required software.Troubleshoot hardware, software, and connectivity issues.Set up and configure user email accounts and basic system access.Assist in software installations, updates, and antivirus maintenance.Support LAN/Wi-Fi connectivity troubleshooting.Maintain IT inventory records and documentation.Escalate complex technical issues to senior IT staff when required.Assist users via remote or on-site support.Skills & Qualifications:Diploma or Degree in IT, Computer Science, or related field.12 years of desktop/IT support experience.Knowledge of Windows OS installation and configuration.Basic networking knowledge (IP settings, LAN/Wi-Fi troubleshooting.)Familiarity with MS Office installation and support.Hardware troubleshooting skills.Good communication and user-support skills.Ability to work independently and manage multiple support requests.Application Process:Interested candidates can share their updated Resume & Portfolio with the subject line:[Job Title] [Your Name] at ambitious@smgroup.work (CC:team.hiringdesk@gmail.com)For queries, contact: +91-93215 83057 / +91-8850220484In your email, mention:Current CTC, Expected CTC, Notice period, Location and total number of experience in years.Note: We do not charge candidates at any stage. Please stay alert for scams.

Dynacons Systems & Solutions Ltd Desktop Support Freshers required for Field Support Location: Coimbatore & Chennai Open Position : 5 Nos Qualification- Any Graduate / 3 Yrs Diploma / Bsc CSE /BCA /BE Salary: CTC: 14.5 K Per Month, + traveling experience, R. Thiruvenkadam, Mob 9894533449Email ID r.thiruvenkadam@dynacons.comJDDesktop Engineer Fresher or 1 Year Qualification- Any Graduate / 3 Yrs Diploma/any Degree End-User Support - Desktop / Laptop / Printers SupportInstall desktop / Laptop OS, mail Client, applications such as MS Office Adobe Acrobat, WinZip, WinRar, as per Customers software deployment policy, and add or remove accessories, peripherals lick Printer DMP, scanner,Maintain inventory of spares at CUSTOMER Locations. Spares to be used or issued on a need basis after approval from the concerned CUSTOMERConfiguration of printers, scanners, etc.Configuration of internet settings and proxy settingsConfiguration of mail clients and troubleshooting mail client related issuesTroubleshoot and resolve desktop/laptop OS issuesTroubleshooting printer/scanner related issues at users desktop/laptop and reporting hardware issues to vendors