Develop business strategies to raise customers footfall in retail store, expand business and optimize profitability Hiring, training, supervising, and evaluating other employees. Preparing weekly employee work schedules. Addressing employee disputes, questions, and concerns. Ensuring all staff adhere to safety standards, company policies and procedures. Managing all money-handling procedures. Ordering, recording, and managing inventory. Ensuring the shop is adequately stocked, clean, and visually appealing. Motivating employees to reach sales goals and provide excellent customer service. Handling customer complaints & legal licensing and government licensing.