IT Infrastructure Job Vacancies in Madhya Pradesh

As a Customer Engineer, your main goal is to provide excellent technical support and service to our clients. You will work directly with customers to resolve their product issues and ensure satisfaction.Key Responsibilities:- Technical Support: Assist customers with troubleshooting and resolving technical issues related to our products while ensuring timely and effective solutions.- Product Installation: Help in the installation and configuration of products at customer locations, ensuring they are set up for optimal performance.- Customer Communication: Maintain clear and friendly communication with customers to understand their needs, gather feedback, and provide updates on their queries.- Documentation: Document all customer interactions and technical resolutions in a systematic manner to ensure accurate record-keeping and knowledge sharing within the team.- Continuous Learning: Stay updated with the latest product features and industry trends to provide informed support and contribute to customer education.Required Skills and Expectations:- A diploma in a relevant field is required.- Candidates should have 0 to 4 years of experience in a technical support role.- Strong communication skills are essential for effectively interacting with customers and understanding their concerns.- Problem-solving abilities are crucial, as you will need to analyze situations and come up with effective solutions quickly.- A collaborative approach is expected, as you will work closely with team members to enhance the customer experience.This role requires a male candidate who is willing to work from the office in Jabalpur.

Overview:This role will take care of total IT Infrastructure Area across all locations of the Company and directly report to CIO. This person will be a Key member of the IT team for all technology based decisions and shall be also responsible for designing and delivering all technology solutions ensuring a sustainable and robust digital transformation.Responsibilities: Business stakeholder management. Management of servers, security, cloud and help desk. Based on the evolving digital enterprise architecture, implement plans to meet the new and changing requirements of running the business from a networking, telecommunications, hardware, and all other Infra Solution perspective. Evaluates and recommends associated Infrastructure solutions based on business requirements and user needs. Manage all IT Processes associated with Technology. To manage and engage a large and diverse team and vendors To leverage emerging and Start-up Solutions from an Enterprise need perspective Ability to manage the vendors and timelines Expertise in preparing forward looking, detailed and comprehensive SOW and contracts for multi model solutions including cloud, on premise etc.EducationBachelor degree, Engineering graduate from a reputed institution.Specialized Knowledge Cloud computing GCP/Amazon Networking Router/Firewall/Switching End user management Laptop/Desktop/Printer/AV Software support like GSuit EPBX ITSM Server Management (Linux/Unix) SAP Basis (Change Management, Patch Management & Migration) Minimum devices handled 5000 end users, spread across multiple locations. Budget ManagementWhile not mandatory, would prefer: Exposure to Change management Participated in Enterprise level Digital Transformation ProjectsBehavioural Skills Strong communication skills Commitment towards processes Strong Interpersonal skills Challenges the status quo Lateral Thinking and Strategic Outlook

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KEY SKILLS Should be acquainted with basic knowledge of networking. Should be acquainted with basic knowledge of operating system. Should be acquainted with basic knowledge of MS Office. Good management skills. Good communication skills.KEY POINTS This profile is only for male candidates. Under graduate candidates wont be entertained. This profile is also applicable for contract based employment and salary based employment. Candidate should be comfortable to perform outstation duties.ELIGIBILITY Candidate should be graduate (B.E, BCA, B.SC, and MBA IN CS/IT) or post graduate or pursuing post graduate. We will give preference to the candidate who had diploma or certification in/or trained in Diploma in CCNA (if any). Diploma in CCNP (if any). Diploma in Hardware and Networking (if any). Diploma in REDHAT (if any).ROLES AND RESPONSIBILITY Install and integrate new operating system hardware and applications. Identifying and solving any problems that arise with computer networks and systems Following and improving document control procedures Acquiring data from primary or secondary data sources and maintaining databases. Reporting network operational status by gathering and prioritizing information and managing projects.JOB LOCATION During Training location will be Indore only. At the time of Project location can be anywhere among the below mention states : Madhya Pradesh Rajasthan Maharashtra Karnataka Goa Telangana Andhra PradeshWORKING HOURS During Training days working hours will be 9 hours between 10:00 am to 7:00 pm. During Dry run working hours will be depending on the availability of college hours. During Execution of Project working hours will be 6:00 am to 7:00 pmJOINING FORMILITIES This will be a contract basis job of 4 months i.e. Jan-01-2022 to Apr-30-2022. We are also looking for persons for permanent hiring. Before the joining of the job candidate verification will be done

Job Description:BDM - IT Infrastructure Sales (End-Customer / B2C)Experience: 2-6 years in IT hardware/infrastructure sales

We are looking Sales Executives experience in IT Hardware Sales .Job Responsibility Visiting Government Offices and collecting Business and Submit the Quotation Must TWO Wheeler and Valid License Contact Immediately

Role: Workspace IT Infrastructure AnalystExp: 5+ yrs.Location: PuneNotice period: 1 monthResponsibilities: Work closely with stakeholders to determine and execute strategies to enableconsultants, clients and guests to work effectively and collaboratively - in ouroffices and on client sites Support and help customers use our internal applications such as videoconferencing, collaboration, device management and security Deal with multiple requests simultaneously - face to face, via chat, email and aticketing system Manage complete lifecycle of assets by working closely with Procurement Lead Help with IT consulting and coordinate office build outs and ODC setup. Liaise with external providers and vendors to provide a consistent and seamlessexperience for consultants, clients and guests Be the subject matter expert on hardware, infrastructure delivery andmaintenance and work closely with delivery teams to implement, secure andmaintain this infrastructure Work with CSTs to ensure consultants have the tools they need to do their roleeffectivelyAs a values-based organization we highly value personal skills and a passion fortechnology. We are looking for someone with the following skills : Problem analysis and solving skills, proactively thinking outside existing solutionsand look at ways to improve what has been implemented. E.g improve userexperience around printing, pairing etc. Proactive communication in English with the team, stakeholders, customers andguests - including colleagues from around the world. This will include bothwritten and verbal communications. Collaborative approach and understanding the value of pairing and knowledgesharing Actively managing your own time and tasks but seeking help and guidance whennecessary, while constantly providing transparency on tasks Supporting not only stakeholders

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We are looking for candidates for Project Manager role in IT InfraHe will handle a team of Desktop Engineer, Network Engineer, Server Engineer